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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 04, 2015
I just opened Galaxy and here is small problem. Why the Wolf among us, Shadow warrior, gabriel knight sins of our fathers 25th anniversary edition and Xenonauts are missing icons. Is this bug or not? Check the picture.
Attachments:
galaxy2.png (242 Kb)
Posted July 04, 2015
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Szulak: I've checked game tracking feature on our side, and it works correctly. It's not possible to disable specified feature yet - it's why a checkbox in Settings dialog is greyed out. Could you report this issue to mantis, please? We will take a look a deeper look. Have a nice weekend!
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gringlas: Yep, will do. Thanks for the reply :) Should I attach logs and if so, where do I find them? Program Data\GOG.com\Galaxy\logs?
Yep and that is where you can find them on Vista or later. The ProgramData folder is hidden by default so you have to unhide hidden folders. Zip them and post them on Mantis as a new report. ;)
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shadow1980jpv: I just opened Galaxy and here is small problem. Why the Wolf among us, Shadow warrior, gabriel knight sins of our fathers 25th anniversary edition and Xenonauts are missing icons. Is this bug or not? Check the picture.
Yep it's a known issue after the update, reported it yesterday. ;)
Post edited July 04, 2015 by BKGaming
Posted July 04, 2015
Trying to install Witcher 3, and I'm getting "Installation failed: connection problem"

I received the game code when getting a new Nvidia card, so I didn't have a choice on the matter of where I got the game. This is teaching me one thing, if a game is available on Steam, get it on Steam. GOG galaxy is NOT ready for prime time.
Posted July 04, 2015
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gringlas: Yep, will do. Thanks for the reply :) Should I attach logs and if so, where do I find them? Program Data\GOG.com\Galaxy\logs?
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BKGaming: Yep and that is where you can find them on Vista or later. The ProgramData folder is hidden by default so you have to unhide hidden folders. Zip them and post them on Mantis as a new report. ;)
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shadow1980jpv: I just opened Galaxy and here is small problem. Why the Wolf among us, Shadow warrior, gabriel knight sins of our fathers 25th anniversary edition and Xenonauts are missing icons. Is this bug or not? Check the picture.
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BKGaming: Yep it's a known issue after the update, reported it yesterday. ;)
Thanks the info! Good to know, that the issue is reported.
Posted July 04, 2015
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firethrone: Trying to install Witcher 3, and I'm getting "Installation failed: connection problem"

I received the game code when getting a new Nvidia card, so I didn't have a choice on the matter of where I got the game. This is teaching me one thing, if a game is available on Steam, get it on Steam. GOG galaxy is NOT ready for prime time.
You don't have to use Galaxy... it's optional, download the files from your account. Even Steam has connection issues every now and then.
Posted July 04, 2015
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firethrone: Trying to install Witcher 3, and I'm getting "Installation failed: connection problem"

I received the game code when getting a new Nvidia card, so I didn't have a choice on the matter of where I got the game. This is teaching me one thing, if a game is available on Steam, get it on Steam. GOG galaxy is NOT ready for prime time.
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BKGaming: You don't have to use Galaxy... it's optional, download the files from your account. Even Steam has connection issues every now and then.
Now in then is one thing. Failure 100% of the times I've tried to use galaxy is quite another.
Posted July 04, 2015
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BKGaming: You don't have to use Galaxy... it's optional, download the files from your account. Even Steam has connection issues every now and then.
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firethrone: Now in then is one thing. Failure 100% of the times I've tried to use galaxy is quite another.
That is the point of a beta, they been having some server issues since yesterday however. But I have installed nearly 95 games with very little issue including the Witcher 3, so it's not 100% of the time, at-least for most of us.
Post edited July 04, 2015 by BKGaming
Posted July 04, 2015
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Venom:
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BKGaming: Getting a few issues now, client always starts in windowed mode even though I had it set to full screen when I closed it. I'm also not getting game icons on the left for a few games when I was before, like the Witcher Adventure Game, Mount and Blade, & Mark of the Ninja.

I would report but I'm on Windows 10, anyone else getting these issues?
When I restarted Galaxy for the update it updated itself ok but when it started up it started windowed also and ignored my prior window state of being maximized. I just had it maximized a minute ago and decided to exit and restart to try and reproduce your claim and sure enough it did the same thing for me. It's not remembering window state between invocations again now.

So far I have not seen the missing icons problem you describe though, but I'll make a note of it if that turns up later too. I'm on Windows 7/x64 Pro SP1

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Venom: - Game time tracking should be updated more quickly after the game quits
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gringlas: Sadly on Windows it still doesn't track my game time at all :( The option in settings is grayed out and unchecked, while on my Mac it is also grayed out, but checked, There it would track my gametime. Is there any way to maybe actiavate it in some setting file?
Game time tracking right now is not working reliably in the beta. If you start a game and then exit it later on, the time usually will not be updated right away. At some point in a minute or 10 mintues or 8 hours, it may magically update or it might never update at all. I've not noticed any pattern to it other than that it reliably doesn't work reliably. Same thing with achievements in The Witcher 3.

Looks like this release focused more on some of the critical issues like not deleting games in the Galaxy folder than bugs of lower consequence but I'm sure these ones will come up in the queue for bug stomping before long. :)
Post edited July 04, 2015 by skeletonbow
Posted July 04, 2015
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Grooves:
This thread is for beta testers beta testing the software, not for end users ranting and raving because a product they don't even want to exist let alone use - doesn't work for them so they want it to cease to exist for everyone else including the hundreds of thousands or possibly even millions of users that do want it to exist and are using it now.

GOG is not going to stop developing Galaxy right now or any time in the near future either and telling them to do so is just insulting their hard work. If you don't want to use it that's entirely your choice, you're not forced to. If you wish it didn't exist that's a perfectly valid opinion but it isn't one that is constructive or useful here for the purpose that this thread exists for.

Please take your ranting and whining elsewhere, it serves no useful purpose here for GOG or anyone else.
Post edited July 04, 2015 by skeletonbow
Posted July 04, 2015
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AlBQuirky: Sorry for the interruption and possible redundant post (have not read all 39 pages), but I found a slight "inconvenience."

I re-installed win 7 and am now working on getting my machine back to normal. After re-installing Galaxy, I am now ensuring all my previously installed games are installed. As I am doing this, I noticed that when I get to the game at the bottom of the game in my current window space, the drop down menu disappears below the window. I can see the "Install" choice, but all other choices are "out of the window space."

Now, I can scroll down and have the pull down visible. But the bottom (last line of games on the page) of my library, I get the first 3 options and all others are hidden. Is there a way to "detect" the position and adjust the drop down to go "drop up?"

Back to the regularly scheduled argument :)9
I think I encountered that before also but it's been a while. Probably a good idea to check mantis.gog.com to see if the issue is already reported and add comments or file a new bug report if not. Good idea to attach a screenshot of the issue as well.

Hope this helps.
Posted July 04, 2015
Biggest shit i ever saw. First i cant download the witcher, then i cant start it, then its in the wrong language, download for language pacl doesnt work, after 1 day i can download it, then i cant start the game in this language... fuck GOG galaxy
Posted July 05, 2015
Several games thumbnails are missing on the Galaxy client.

Have anyone else noted it?

I installed SW x-Wing 98, Tie-Fighter 98, Wing Commander. The are all missing thunbnail.

But Wing Commander 2 and Fallout are working, really strange.
Posted July 05, 2015
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sirreco: Several games thumbnails are missing on the Galaxy client.

Have anyone else noted it?

I installed SW x-Wing 98, Tie-Fighter 98, Wing Commander. The are all missing thunbnail.

But Wing Commander 2 and Fallout are working, really strange.
Yep, known issue - https://www.gog.com/forum/general/gog_galaxy_beta_2/post1935

We'll look into it next week.
Posted July 05, 2015
I see newv option for in game overlay but doesn't appear nor have any visible shortcut key (1.0.5.11).
Post edited July 05, 2015 by HenitoKisou
Posted July 05, 2015
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HenitoKisou: I see newv option for in game overlay but doesn't appear nor have any visible shortcut key (1.0.5.11).
Right now I guess they enabled this feature only for a select few early adopters.
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)