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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 08, 2015
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elgonzo: Probably some of the prerequisites installed required a reboot.
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WereCatf: Considering that the game ran fine already before I imported it and all those redists have been installed by the bajillion Steam - games I have already a bajillion different times: no, I cannot see any reason why they would all of a sudden require a reboot.

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elgonzo: However, just to be certain: Did it really reboot, or did it just crash and resetting the computer?
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WereCatf: I do know the difference between a crash and a reboot; yes, it rebooted normally. There was the Windows 8 screen saying "System restarting" and all.
That's quite bizarre. I totally missed that you were importing the game and not installing it. Why would Galaxy even need to download and install prerequisites when doing a game import? o.O

Anyway, since this is what the client did, the only thing i can think of right now that would make any lick of sense is that at least one of redistributable packages downloaded and installed by Galaxy for whatever reason was not yet present on your system (either the respective was not installed yet, or installed as a different, older version perhaps). It still would not excuse automatic reboot without confirmation... (it could be handy to have a setting for allowing automatic reboots when automatic updates are turned off or scheduled by the user, but the client should not do a reboot automatically without confirmation as default...)
Post edited June 08, 2015 by elgonzo
Posted June 08, 2015
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elgonzo: Anyway, since this is what the client did, the only thing i can think of right now that would make any lick of sense is that at least one of redistributable packages downloaded and installed by Galaxy was not yet present on your system (either the respective was not installed yet, or installed as a different, older version perhaps).
As said, I use this same PC to play games installed via Steam and Grimrock itself also ran perfectly fine and without issue and I have not reinstalled this PC in more than a year so I do find it highly unlikely that any of the redists would've been missing. And Steam manages to install them without reboots needed.

Personally, I believe that either Galaxy doesn't handle the redists' return values properly or doesn't pass all the arguments to them properly. I did look at the bug tracker and it seems some other people are having the same issue too with different games.
Posted June 08, 2015
All of a sudden GOG Galaxy disconnected from GOG and although I keep clicking the connect button it will not connect. Anybody else have this happen?
Posted June 08, 2015
test
Posted June 09, 2015
If I try to install Outlast it goes to 100%, but after that it displays message installation broken. Even though I see Outlast desktop icon. And I can start game. But I don't know if everything works later in game since I haven't played much.
Posted June 09, 2015
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cgmiki: If I try to install Outlast it goes to 100%, but after that it displays message installation broken. Even though I see Outlast desktop icon. And I can start game. But I don't know if everything works later in game since I haven't played much.
File a bug report in Mantis. Details are in the blue sticky first post of this thread.
Perhaps there is already a bug report about your problem filed, so you might first want to search Mantis for such a bug report...

If you encounter game problems due to a corrupted installation, you could still download the game installer and re-install the game without Galaxy.
Posted June 09, 2015
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sdlotu: MAC USERS: DON'T WASTE YOUR TIME WITH THE GALAXY BETA
I'm afraid this is a problem on the Windows version as well. GOG missed over 100 games from my library, presumably for the reasons Fallen_Zen mentioned above.

The only way to get them in is the Import feature, which is trash. You click on the page in the browser, click More, click Import Existing Files, navigate to the files (god forbid the client remember what folder you were using last time, you have to start from root every single time), wait for the internet to confirm every file in your library, and then suffer through hundreds of megabytes worth of downloading even if the game is 100% up-to-date. For every. Single. Game.

It's a nightmare.
Post edited June 09, 2015 by Blackdrazon
Posted June 09, 2015
I don't know if anybody else has come across this yet, but with large collections (250+ games) Galaxy seems to grind to a halt, especially when trying to install multiple titles. The client for me got stuck loading all the images and everything, had to do a hard shutdown of Galaxy.
Attachments:
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Post edited June 09, 2015 by Revan67
Posted June 09, 2015
Just joined gog and downloaded galaxy beta. Keep up the good work.
Post edited June 09, 2015 by WZ3RO
Posted June 09, 2015
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esieens: For the Mac client, what is the best way to use it in a multi-user environment, I.e. I'd like to be able to share my game library with my children who all have their own user account on the Mac.

If this is possible will they share the game saves as well?

Also I did install all my games in the Application folder. Can I move them afterwards through the Galaxy client?

Thanks
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Fallen_Zen: Hello,

Currently multi-user environment is not really supported, of course it will be in the future.

As a workaround you can run it by multiple users by logging out everyone from the system except the one that'll be using the client (so you can't use fast user switching). That user will be able to run the client, log in with his own account to Galaxy and play games that were installed by you. Of course he/she won't be able to install games you own, just those that are tied to his/hers account on GOG.

If the game stores saves in the same folder for every user, then of course it will share them. But some of the games may store them in user's home directory, in this situation you'll need to copy them.

As for moving games, you can move it to a different folder manually through Finder, the client will see that as uninstallation but you can use the "Scan & Import" functionality to pull it back to the Galaxy.

Hope that helps!
Thanks for the quick response.

Need some calrification as I'm not sure I follow your proposed solution.

So one of my kids can login on the mac with their own account, start the galaxy client and use their own GOG credentials but still access games that were installed with my mac user and my GOG credentials?
Posted June 09, 2015
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esieens: Thanks for the quick response.

Need some calrification as I'm not sure I follow your proposed solution.

So one of my kids can login on the mac with their own account, start the galaxy client and use their own GOG credentials but still access games that were installed with my mac user and my GOG credentials?
Correct, this is how it "works" now.
Posted June 09, 2015
Evening.

Normally I am one to read all posts before me, however in this instance (surplus of 80 pages) I will regretfully have to forgo this courtesy!

I noticed that pricing in the GoG Galaxy store did not differentiate my locale, as the website does. That is to say that I see The Witcher 3 for sale at the USD price instead of the AUD price. I am unsure if this is known, I didn't see it in the opening post.

Galaxy did warn me that I would receive store credit in USD and that I already had store credit in another currency and that these would not merge. This was my biggest clue as there is no denotation of currency used in Galaxy, i.e. I don't see A$xxx as I would on the website to tell me it's in AUD.

I have no intention of purchasing it like this as the AUD pricing is competitive on the website (based on current conversion rates), however it would be awesome if Galaxy did detect region as I would like to use Galaxy to purchase directly (particularly when a search feature is implemented haha).

Hopefully this was helpful, keep up the good work.

EDIT-------- Will post this on Mantis, sorry!

EDIT 2----- How foolish! I was not aware that I had to set my location and currency!
Post edited June 09, 2015 by DarkL88
Posted June 09, 2015
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esieens: Thanks for the quick response.

Need some calrification as I'm not sure I follow your proposed solution.

So one of my kids can login on the mac with their own account, start the galaxy client and use their own GOG credentials but still access games that were installed with my mac user and my GOG credentials?
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Fallen_Zen: Correct, this is how it "works" now.
ok thanks. Do they have to do a 'scan and import'?
Posted June 09, 2015
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esieens: ok thanks. Do they have to do a 'scan and import'?
The games' database is shared so no need to import on each account.
Posted June 09, 2015
I'm writing this post just to able my friend to add me on Galaxy.

You should add the function to search friends by nickname or something.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)