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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 03, 2015
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Sasiad133: I have problem with share my logs because:

Logs location:
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs

I havent no one from this locations (I have Windows 8.1). Its hard situation :/
Are you sure that c:\ProgramData doesn't exist? It's a hidden directory. Have you configured Windows to show hidden directories?

Look here to learn how to do it. Instructions are for Win7 though, but it should be similar on Win8.
Posted June 03, 2015
Thank you very much :)
Posted June 03, 2015
Galaxy really should stop adding start menu entrys everytime it finds a game ALREADY INSTALLED on my HDD. I don't want start menu entrys if I use Galaxy - that's what Glaxy should be for. And if I cannot turn this off while installing pleas at least turn it off if Galaxy finds a game which I installed and already deleted the start menu entry.
Posted June 04, 2015
Just installed the latest Galaxy client. Got the client to scan my already installed games, found them all except Banished.
The client checks the games it has found and then my harddisk goes berserk during this checking process. Closed the antivirus software and malwarebytes, but system.exe (process ID 4) keeps doing 19-20 MB/s, it really does sound very unhealthy.

Anyone else ran into this as well?

-- edit
just noticed checking The Witcher 3 did not give any problem.
The Vanishing of Ethan Carter and Shadows: Heretic Kingdoms took forever to complete.
Post edited June 04, 2015 by DalamarNL
Posted June 04, 2015
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MarkoH01: Galaxy really should stop adding start menu entrys everytime it finds a game ALREADY INSTALLED on my HDD. I don't want start menu entrys if I use Galaxy - that's what Glaxy should be for. And if I cannot turn this off while installing pleas at least turn it off if Galaxy finds a game which I installed and already deleted the start menu entry.
I have to agree. Create start menu once on install but not for every update. That's a pain.

http://www.gog.com/wishlist/galaxy/game_folders
Posted June 04, 2015
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MarkoH01: Galaxy really should stop adding start menu entrys everytime it finds a game ALREADY INSTALLED on my HDD. I don't want start menu entrys if I use Galaxy - that's what Glaxy should be for. And if I cannot turn this off while installing pleas at least turn it off if Galaxy finds a game which I installed and already deleted the start menu entry.
i posted several times about this, since the avp2000 release, but it seems that we're an unimportant minority
Posted June 04, 2015
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MarkoH01: Galaxy really should stop adding start menu entrys everytime it finds a game ALREADY INSTALLED on my HDD. I don't want start menu entrys if I use Galaxy - that's what Glaxy should be for. And if I cannot turn this off while installing pleas at least turn it off if Galaxy finds a game which I installed and already deleted the start menu entry.
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apehater: i posted several times about this, since the avp2000 release, but it seems that we're an unimportant minority
I wouldn't take it personally. As issues roll in and the work continues priorities are repeatedly assessed and assigned to active bugs as well as priority engineering time to complete features in a project like this. The fact than an inconvenience thing takes a long time to get worked on does not mean in any way that the bug is unimportant to them or that you are. It just means that given the hundreds of issues in the queue along with ongoing development and new issues cropping up things take time.

This software isn't a release quality product. It's a test version indefinitely until it is finished and out of beta. Then the work begins on the next version, outstanding known bugs at release, etc.

It will improve greatly over time I think.
Posted June 04, 2015
GOG Galaxy needs a better looking icon/tray icon.

Seriously though, a pink circle with barely readable letters for "gog com" crammed in it isn't doing it for me from an art perspective. Steam and Origin both have cool looking icons. You guys need to get a artist to come up with an iconic symbol representing a galaxy..
Posted June 04, 2015
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Sweetz: GOG Galaxy needs a better looking icon/tray icon.

Seriously though, a pink circle with barely readable letters for "gog com" crammed in it isn't doing it for me from an art perspective. Steam and Origin both have cool looking icons. You guys need to get a artist to come up with an iconic symbol representing a galaxy..
That's an interesting point. There's lots of potential here, but I'm sure GOG's priorities lie elsewhere, at least for now.
Posted June 04, 2015
I couldn't find this issue here so I would like to ask a question.
Today when i launched the Witcher 3 I received an error saying: "GalaxyCommunicationService has stopped working". As far as I know I can play the game normally but I don't know if it affects it somehow. Has anybody got this error before and maybe knows how to solve it?
Post edited June 04, 2015 by Darcey
Posted June 04, 2015
avatar
Darcey: I couldn't find this issue here so I would like to ask a question.
Today when i launched the Witcher 3 I received an error saying: "GalaxyCommunicationService has stopped working". As far as I know I can play the game normally but I don't know if it affects it somehow. Has anybody got this error before and maybe knows how to solve it?
Same issue. After getting patched to last version of GOGG my ClientCommunication.exe statrs to crash whenever I launch W3. Also I get odd noises from my CPU fan while in game menu it fades away after I resume game. I've already tried to reinstall GOGG and game client nothing helped. Gonna add an issue ticket on mantis.

UPD: Also I can no longer launch a game with Steam overlay. It just doesnt start under the Steam.
Post edited June 04, 2015 by hellogogy
Posted June 04, 2015
Today suddenly I started to lose free space on basic partition, in rate about 10MB per 1-2 second. After investigation, it seems that GOG Galaxy was to blame. In folder C:\ProgramData\GOG.com\Galaxy\storage there was several subfolders, and two of them has over 35GB each. No idea what Gog Galaxy was trying to acomplish, but I closed it and deleted whole 'storage' directory. After Galaxy restart and rescan games folder, everything seems fine. Three questions thought:

1. My game folder is outside system partition. Gog is on system, but I would prefer it to download its temporary/update files outside. Can I setup Galaxy this way?
2. Don't think it is 100% reproducible, but I can upload my logs folder for check (about 50 MB). Will it be neccessary?
3. Will GOG take responsibility, if this behaviour would damage SSD drive by massive write operation by GOG Galaxy?
Posted June 04, 2015
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yghern.909: 1. My game folder is outside system partition. Gog is on system, but I would prefer it to download its temporary/update files outside. Can I setup Galaxy this way?
Look at the settings dialog of Galaxy (the cog wheel icon on the bottom left edge of the Galaxy window). You can specify different folder for game installations and for downloads.

avatar
yghern.909: 2. Don't think it is 100% reproducible, but I can upload my logs folder for check (about 50 MB). Will it be neccessary?
Please read the very first post in this thread of how/where to do it (hint: http://mantis.gog.com)

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yghern.909: 3. Will GOG take responsibility, if this behaviour would damage SSD drive by massive write operation by GOG Galaxy?
Unless Galaxy is writing huge amounts of data to the SDD constantly every second for months and months without a single break, then no. You can't make GOG responsible for having a crappy SSD that dies after a few 100GB have been written to it. Either blame the vendor who sold you such a crappy SDD without clearly advertising it as such. Or, if the vendor of the SDD clearly advertised the SDD as one being unable to handle even a small amount of write accesses (for a storage medium, hundreds of GB of writes are just that: small amounts) or having dysfunctional wear leveling, then it is entirely your own responsibility when still using such a device to make explicitly sure that writes cannot happen to this device (you know, by setting proper folder permissions denying write accesses...) Application programs are not obliged and neither capable to check if your storage hardware is too impotent to handle write accesses...
Post edited June 04, 2015 by elgonzo
Posted June 04, 2015
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elgonzo: Look at the settings dialog of Galaxy (the cog wheel icon on the bottom left edge of the Galaxy window). You can specify different folder for game installations and for downloads.
Actually I was looking more for developer-level dirty hack, like hidden .ini line, command-line parameter or something. Separate folders set in program properties are not for GOG Galaxy itself but for games.

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elgonzo: Unless Galaxy is writing huge amounts of data to the SDD constantly every second for months and months without a single break, then no. (..)
Maybe 100G once isn't big deal, but 100G daily for a month would be significant. I will be using Galaxy for more than a month. I would like to avoid writing 100G of data daily either way. :)
Posted June 04, 2015
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elgonzo: Look at the settings dialog of Galaxy (the cog wheel icon on the bottom left edge of the Galaxy window). You can specify different folder for game installations and for downloads.
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yghern.909: Actually I was looking more for developer-level dirty hack, like hidden .ini line, command-line parameter or something. Separate folders set in program properties are not for GOG Galaxy itself but for games.

avatar
elgonzo: Unless Galaxy is writing huge amounts of data to the SDD constantly every second for months and months without a single break, then no. (..)
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yghern.909: Maybe 100G once isn't big deal, but 100G daily for a month would be significant. I will be using Galaxy for more than a month. I would like to avoid writing 100G of data daily either way. :)
No way this is normal behavior. My storage folder is ~6MB and my log files are only 4MB too. You should definitely report the bug.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)