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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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zeo: I think my gametime tracker is bugged. The night I got W3 I played for maybe 2 hours, yesterday I played the whole day and the timer is at 2h 11 minutes, when at the start of the day it was at 2h 10 minutes.
Yep, the game tracking feature is broken right now. Hopefully the next build has fixes though, fingers crossed.
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neil90uk: Running a Game's Direct EXE I.e Witcher 3 installed through GOGGalaxy. In Library will not update Time Played. But will update When Lauched through GOG Gal..
Your last sentence is allegedly how it's supposed to work, but for whatever reason it does not work properly every time. One can launch all of their games with Galaxy every time and never launch them outside of Galaxy and game tracking may or may not update to indicate your in-game time, it is random. I've started a game for 20m and exited and it says 20m. A few minutes later I start the game up for another session for say... 40m, exit the game - Galaxy still says 20m. Leave it sit there and 3 hours later it still says 20m. Exit Galaxy and restart it and it might still say 20m, or it might magically randomly show 40m or whatever. Not clear what the failure mode is exactly other than "random transient".
Post edited May 20, 2015 by skeletonbow
Time often is refreshed after time will hit 1 minute played, not just seconds after and you might want click on other title and again on this game to properly refresh clock. If you exit galaxy before timer will calculate how much did you spend time that will never be added to total hours and mins.
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skeletonbow: Yep, the game tracking feature is broken right now. Hopefully the next build has fixes though, fingers crossed.
And do you know when it be available, because my played time is still 0h when I play 8h already or more.
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HenitoKisou: Also original installers have the same EULA accepting stuff
That is also gross, but less so. Also galaxy is pushing the eula non-functional workflow even when the games have none. As for whether or not you see the reason to complain, that's fine that you don't, but implying that this somehow invalidates the issue is in kind of poor taste.

As for Galaxy it's still in the beta so no space to show it's own changelog in current UI because where, in arrange options? settings menu?
Surely it would make sense to post the galaxy changelog online, so that if for example it breaks, you could find out if the problem is known and corrected for. As for where to put it in the app, you could readily just make the chrome builtin browse to the same page on a help-menu link, but really it could go ANYWHERE.

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witkowski01: And do you know when it be available, because my played time is still 0h when I play 8h already or more.
It's likely no one knows. I don't think any of us customers have been given a clue.
Squashing bugs takes time. There's always more to do than you really want to spend time on. Sigh. Software.
Post edited May 20, 2015 by jsjrodman
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HenitoKisou: Time often is refreshed after time will hit 1 minute played, not just seconds after and you might want click on other title and again on this game to properly refresh clock. If you exit galaxy before timer will calculate how much did you spend time that will never be added to total hours and mins.
Exit Galaxy before the timer will calculate my game time? That seriously makes no sense. Even a 1 megahertz processor would take about 1/1000th of a second at best to subtract two timestamps from each other to get a time differential and do something with it. A 4GHz processor will take significantly less time, and in both cases your fingers can't move fast enough to do anything after you exit a game. It's not possible to exit a game and exit galaxy and have the time inbetween the two events be shorter than the time it takes to calculate a time difference and do something useful with it. If what you are suggesting were true, then Galaxy client would have much more serious problems in its design.

It's pretty simple - when a user clicks on "Play", spawn the binary configured for that game title and once the executable has successfully started up, get a timestamp from the operating system indicating the time of day. When the binary that was spawned exits, request another timestamp from the OS. Subtract the two numbers and you have the resulting time the executable was being ran for. Add that to the time previously recorded for the game's playtime, then store the result back into the playtime. Save this result to the hard disk temporarily to cache it, then sync it into the Galaxy servers (if they're storing that info non-locally). Even if such code was written in Microsoft Quickbasic and running as slow as possible, this all would happen in about 1/1000th of a second excluding network connectivity and synchronization.

I have no idea how they have it implemented as I don't have their source code but the above is a basic algorithm and this isn't something that's inherently rocket science. The implementation is simply incomplete or contains bugs that need to be fixed. If the end solution is "Oh by the way, leave the program running for 5 minutes to make sure it has time to add 2 numbers together" then it would be an unusable feature implemented poorly at best.

I don't think it is though. No, I think it is just a work in progress that is buggy right now. Users should be able to launch and exit their games and exit Galaxy at will however and it should not lose data or require the user to do something special or time delayed in order to function properly.


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witkowski01: And do you know when it be available, because my played time is still 0h when I play 8h already or more.
No, in general GOG is not giving any specific answers about any date or time to expect any particular feature to show up or bug to be fixed. I think that is just fine though because it is the nature of development itself to not be able to predict these things as it is not always clear how long it takes to implement and test code and fix bugs in it etc., and it's even more difficult to do so if you have multiple priorities that change daily, with the occasional urgent matter coming up that postpones other work temporarily. "When it's ready.(TM)" is usually the default in software development, and it's my favourite answer when I'm the developer of something and someone asks too. :)
Post edited May 20, 2015 by skeletonbow
Just a quick question: Do Achievements already work?
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MoralApostel: Just a quick question: Do Achievements already work?
Some of them do, some don't.
for example Witcher 3 and witcher adventure game work, while witcher 2 doesn't, even though it has achievements listed.
Post edited May 20, 2015 by IDeivis
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MoralApostel: Just a quick question: Do Achievements already work?
Yesterday I've tried to unlock some in The Witcher 2 but without any luck.
Post edited May 20, 2015 by n3mm
I am just making this post so that a noob of mine can add me.
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MoralApostel: Just a quick question: Do Achievements already work?
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IDeivis: Some of them do, some don't.
for example Witcher 3 and witcher adventure game work, while witcher 2 doesn't, even though it has achievements listed.
Thank you. I guess Achievements for Witcher 2 will work, when the Overlay is implemented?
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skeletonbow: Exit Galaxy before the timer will calculate my game time? That seriously makes no sense. Even a 1 megahertz processor would take about 1/1000th of a second at best to subtract two timestamps from each other to get a time differential and do something with it. A 4GHz processor will take significantly less time, and in both cases your fingers can't move fast enough to do anything after you exit a game. It's not possible to exit a game and exit galaxy and have the time inbetween the two events be shorter than the time it takes to calculate a time difference and do something useful with it. If what you are suggesting were true, then Galaxy client would have much more serious problems in its design.

It's pretty simple - when a user clicks on "Play", spawn the binary configured for that game title and once the executable has successfully started up, get a timestamp from the operating system indicating the time of day. When the binary that was spawned exits, request another timestamp from the OS. Subtract the two numbers and you have the resulting time the executable was being ran for. Add that to the time previously recorded for the game's playtime, then store the result back into the playtime. Save this result to the hard disk temporarily to cache it, then sync it into the Galaxy servers (if they're storing that info non-locally). Even if such code was written in Microsoft Quickbasic and running as slow as possible, this all would happen in about 1/1000th of a second excluding network connectivity and synchronization.

I have no idea how they have it implemented as I don't have their source code but the above is a basic algorithm and this isn't something that's inherently rocket science. The implementation is simply incomplete or contains bugs that need to be fixed. If the end solution is "Oh by the way, leave the program running for 5 minutes to make sure it has time to add 2 numbers together" then it would be an unusable feature implemented poorly at best.

I don't think it is though. No, I think it is just a work in progress that is buggy right now. Users should be able to launch and exit their games and exit Galaxy at will however and it should not lose data or require the user to do something special or time delayed in order to function properly.
It works correctly for me but I recall some people have delays or faulty behaviour like previous version of beta had in current updated one with no other explanation for this but previous beta has exactly this problem and solution, so maybe it's CPU related, old data in RAM or old files in current beta not properly registered/updated.
when is the next update expected?
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IDeivis: Some of them do, some don't.
for example Witcher 3 and witcher adventure game work, while witcher 2 doesn't, even though it has achievements listed.
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MoralApostel: Thank you. I guess Achievements for Witcher 2 will work, when the Overlay is implemented?
I hope so
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xXBea5tXx: Hi,

I don´t know where is the problem, but I installed the last version of the GOG Galaxy and installation was finished without any problems.
But when I need to launch the application there is nothing happening. No error, just nothing.
Is anybody have the same problem?
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CesFulcrum: I am having this problem as well. It's annoying. Last time I used Galaxy it worked now no error or anything just won't launch.
That will be probably another problem...for me GOG Galaxy never worked. I install it for the first time but I´m unable to launch it and I don´t know where can the problem be.
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MoralApostel: Thank you. I guess Achievements for Witcher 2 will work, when the Overlay is implemented?
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IDeivis: I hope so
BTW You don't see anything ingame, when you unlock an Achievement in TW3, do you?