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General discussionGOG Galaxy 1.2 for mac crashes on launce(3 posts)(3 posts)
(3 posts)
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This is my favourite topic
Posted August 13, 2019
I have installed and removed this multiple times, downloaded muiltiple times, but every time I launch the damn thing I get a fatal error: Essential components needed to start GOG Galaxy are missing. Please reinstall the application.

no idea what it means and no idea how to fix it, I am running OSX El Capitan 10.11. i have the update for 10.11.6 or .8 but it is nt installed. have to rebuild my mac to get those installed. I think I'm pushing up against the physical limits of it.
Posted August 13, 2019
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jnkube: I have installed and removed this multiple times, downloaded muiltiple times, but every time I launch the damn thing I get a fatal error: Essential components needed to start GOG Galaxy are missing. Please reinstall the application.

no idea what it means and no idea how to fix it, I am running OSX El Capitan 10.11. i have the update for 10.11.6 or .8 but it is nt installed. have to rebuild my mac to get those installed. I think I'm pushing up against the physical limits of it.
Try removing the contents from following directories:
/Library/PrivilegedHelperTools/com.gog.galaxy.ClientService
/Library/LaunchDaemons/com.gog.galaxy.ClientService.plist

You can open it using the "Go to Folder" command accessible with the Command+Shift+G key combination or selecting Go > Go to Folder from the Finder menu.

Then restart your MAC and please and try to launch Galaxy.

If it doesn't work. please contact Galaxy Support here.
Post edited August 13, 2019 by Ashleee
Posted August 14, 2019
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jnkube: I have installed and removed this multiple times, downloaded muiltiple times, but every time I launch the damn thing I get a fatal error: Essential components needed to start GOG Galaxy are missing. Please reinstall the application.

no idea what it means and no idea how to fix it, I am running OSX El Capitan 10.11. i have the update for 10.11.6 or .8 but it is nt installed. have to rebuild my mac to get those installed. I think I'm pushing up against the physical limits of it.
avatar
Ashleee: Try removing the contents from following directories:
/Library/PrivilegedHelperTools/com.gog.galaxy.ClientService
/Library/LaunchDaemons/com.gog.galaxy.ClientService.plist

You can open it using the "Go to Folder" command accessible with the Command+Shift+G key combination or selecting Go > Go to Folder from the Finder menu.

Then restart your MAC and please and try to launch Galaxy.

If it doesn't work. please contact Galaxy Support here.
Thank you for the information but i think the problem is that that folder does not exist. the farthest i can get is the privilidgedhelpertools then that is an empty folder. nothing further. so i think that is why it is failing :( i'm going to go to galaxy support.

thanks again.

update I knew it was a long shot but i created teh directory structure mentioned and tried to run it but no go so then I un/reinstalled the GOG software and it activly deleted the directory structure that i created.
Post edited August 21, 2019 by jnkube
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This is my favourite topic
Community
General discussionGOG Galaxy 1.2 for mac crashes on launce(3 posts)(3 posts)
(3 posts)