Posted March 07, 2021
low rated
Complaining on all social media I can.
I requested a refund for Ultimate Red Collection. And it was granted. In words only.
In reality it's been almost 3 months since my initial inquiry.
Some employee (goes by "Rokky") had been apologetically stalling the process of refund until a week or so ago.
These days Rokky just ignores the ticket.
Ticket #956757.
Contact me ASAP, GOG.
This is not how customer service should work.
I requested a refund for Ultimate Red Collection. And it was granted. In words only.
In reality it's been almost 3 months since my initial inquiry.
Some employee (goes by "Rokky") had been apologetically stalling the process of refund until a week or so ago.
These days Rokky just ignores the ticket.
Ticket #956757.
Contact me ASAP, GOG.
This is not how customer service should work.