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General discussionGOG connect problems(110 posts)(110 posts)
(110 posts)
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This is my favourite topic
Posted November 13, 2016
The sins issue is not corrected yet quite annoying......
Posted November 13, 2016
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z3razerviper: The sins issue is not corrected yet quite annoying......
Nor is it working for Moto Racer Collection either; probably same problem with ids. Wonder what's going to happen now that Connect games are hours away from expiring.
Posted November 13, 2016
request about SINS 5 days ago

nothing...
Posted November 13, 2016
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TenebraeCorvus: Nor is it working for Moto Racer Collection either; probably same problem with ids. Wonder what's going to happen now that Connect games are hours away from expiring.
Only one app/sub on Steam means everyone have the same version of Moto Racer Collection. Many people managed to add it to GOG, including me, so definitely not problem with ids.
Post edited November 13, 2016 by LPDawid
Posted November 13, 2016
Still nothing here. Still says "you are queued for gog connect" check later...less than 4 hours. I've been waiting for this to connect the whole time. tried restarting Steam, verifying that everything is public, refreshing my GOG account. Nothing works. So I'm probably SOL on this batch of games. I only had a few of them this time.
Posted November 13, 2016
I got most of the DLCs of Sins of a Solar Empire with the exception of "Outlaw Sectors DLC" on Steam, but GOG Connect doesn't seem to recognize it. It worked for Moto Racer Collection, so I was wondering why I can't get Sins of a Solar Empire: Rebellion - Ultimate Edition from GOG Connect.
Posted November 14, 2016
GOG connect promotion is finished

goodbye SoaSE
Posted November 14, 2016
Just wanted to throw in that I couldn't get SoaSE either, despite meeting all the requirements and sending a support ticket days earlier. Oh well, let's see if there will be any news now that the sale is over.
Posted November 14, 2016
Hi folks,

Really sorry for the delay in getting this sorted. We've set up a new temp email address for people who've had issues with Sins on GOG Connect, and can still look into this and get things sorted for you. If you've had any issues with GOG Connect, drop a line to sinsconnect@gog.com and someone will pick it up from there. Thanks, and apologies again for the inconvenience.
Posted November 14, 2016
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fables22: Hi folks,

Really sorry for the delay in getting this sorted. We've set up a new temp email address for people who've had issues with Sins on GOG Connect, and can still look into this and get things sorted for you. If you've had any issues with GOG Connect, drop a line to sinsconnect@gog.com and someone will pick it up from there. Thanks, and apologies again for the inconvenience.
Sent an email to them. Hopefully they can get this resolved.
Posted November 15, 2016
Glad this is at least being looked into, have sent an email as well
Posted November 15, 2016
Let's hope this can be sorted out then.
Posted November 15, 2016
i hope they can resolve :(
Posted November 15, 2016
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fables22: Hi folks,

Really sorry for the delay in getting this sorted. We've set up a new temp email address for people who've had issues with Sins on GOG Connect, and can still look into this and get things sorted for you. If you've had any issues with GOG Connect, drop a line to sinsconnect@gog.com and someone will pick it up from there. Thanks, and apologies again for the inconvenience.
Just don't write again if you already reported the issue to Support. :)

Also, make sure to send us a link to your Steam profile (and make sure that it's Public) - this will make things easier.

We'll get back to you as soon as we can - if not by the end of this week, then early next week. We're still recovering from the post-promo madness. :)
Posted November 15, 2016
Support got back with me about the Sins issue. They said I couldn't get the game because I only had the base game.

Support said and I quote:
"You had to own the base game, Forbidden Worlds DLC, Stellar Phenomena DLC and the Soundtrac DLC to be eligible for the game."

So if anyone else is sending support tickets to Gog about not redeeming Sins on Gog and you don't have all the required DLCs, know they'll probably tell you the same thing.
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This is my favourite topic
Community
General discussionGOG connect problems(110 posts)(110 posts)
(110 posts)