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Community
General discussionGOG connect problems(110 posts)(110 posts)
(110 posts)
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This is my favourite topic
Posted November 09, 2016
Connect also doesn't detect Moto Racer Collection as owned with regards to Moto Racer 1, 2 and 3. It could be that packages aren't recognised by Connect.
Posted November 09, 2016
no response from GOG ... i have send a request 2 days ago...
Posted November 09, 2016
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Venom: Thanks for reporting the issues with Sins and Starbound. We're investigating the problem.
Wondering if you could also look into "Moto Racer Collection" which contains the 3 Moto Racer games but does not detect.
Posted November 09, 2016
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TenebraeCorvus: Connect also doesn't detect Moto Racer Collection as owned with regards to Moto Racer 1, 2 and 3. It could be that packages aren't recognised by Connect.
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RWarehall: Wondering if you could also look into "Moto Racer Collection" which contains the 3 Moto Racer games but does not detect.
Try again after some time and it will work. In my case it worked on the first try but it helped others.
Only Sins of Solar Empire is broken.
If that not help, contact support. Refreshing GOG Connect too often will only make it work worse.
Post edited November 10, 2016 by LPDawid
Posted November 09, 2016
Adding to the list, though it may be just me, GOG connect does not detect Vangers on my Steam account.

EDIT: the problem has solved itself, nevermind.
Post edited November 09, 2016 by Drakhyrr
Posted November 09, 2016
Like everyone else here, I'm having issues with Gog Connect. It's not detecting my Steam copy of Sins of a Solar Empire Rebellion. Sent a support ticket to Gog Support 3 days ago but have not received a reply yet. I hope these Connect issues can get resolved for everyone before the offer expires.
Posted November 09, 2016
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RWarehall: Wondering if you could also look into "Moto Racer Collection" which contains the 3 Moto Racer games but does not detect.
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LPDawid: Try again a couple of times and it will work. In my case it worked on the first try but it helped others.
Tried with two different browsers several times and the result is the same. While for some the problem may be on the user's end it seems like something is amiss on the server side as well. At any rate, trying the same thing time and again isn't helping. If anyone has other ideas they are appreciated.
Posted November 09, 2016
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BenKii: Like everyone else here, I'm having issues with Gog Connect. It's not detecting my Steam copy of Sins of a Solar Empire Rebellion. Sent a support ticket to Gog Support 3 days ago but have not received a reply yet. I hope these Connect issues can get resolved for everyone before the offer expires.
i have made the same thing.. no reply...
Posted November 09, 2016
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PainOfSalvation: I managed to connect accounts but my Sins of a Solar Empire Ultimate isn't recognized. Also i activated Frozen Cortex on GOG, friend gave me the code but GOG store now doesn't recognize that i own the game.
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DyNaer: i was wondering....

i couldn't find this particular bundle on Steam (at least for me)....it's no more on sale....so connect try to add a bundle which is no more available in the store.(no idea if it's the reason...but still worth mentioning it)

it seems they changed it...
I could find it when I send in my ticket a couple of days ago, so this is a quite new development.
Post edited November 20, 2016 by MightyPinecone
Posted November 09, 2016
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TenebraeCorvus: Tried with two different browsers several times and the result is the same. While for some the problem may be on the user's end it seems like something is amiss on the server side as well. At any rate, trying the same thing time and again isn't helping. If anyone has other ideas they are appreciated.
When I contacted support, they told me that they fixed the problem with Moto Racer by refreshing my account. You could give it a try and see if it makes any difference:
https://www.gog.com/account/refresh

They also told me to clear my history+cookies if the above didn't help, but it wasn't necessary for my case.
Posted November 09, 2016
have same problem
Attachments:
sinsgogconnect.jpg (186 Kb)
Post edited November 09, 2016 by windstalkerz
Posted November 09, 2016
Well it's been 2 days since I added Broken Sword 2 and Motor Racer games to my steam account and Connect still shows only the one title detected at first which is Risk of Rain.
Never had any problem before, and I was able to manually refresh by clicking a refresh button on Connect page.
Sadly this time around no such option to be found and all I can do is refresh the browser, which achieves nothing so far :/
Is there a way to force connect to recheck connection to steam api? If so it could fix my issue like on the previous times.
Posted November 09, 2016
GOG connect does not find SoaSE Ultimate edition or Starbound in my STEAM Account, either.
Posted November 09, 2016
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BlackThorny: Well it's been 2 days since I added Broken Sword 2 and Motor Racer games to my steam account and Connect still shows only the one title detected at first which is Risk of Rain.
Never had any problem before, and I was able to manually refresh by clicking a refresh button on Connect page.
Sadly this time around no such option to be found and all I can do is refresh the browser, which achieves nothing so far :/
Is there a way to force connect to recheck connection to steam api? If so it could fix my issue like on the previous times.
Check that your Steam profile is public because if it isn't it might not detect it to refresh. In that case the button may not even appear; it happened. If the profile is public then the page may not be loading correctly. Try with another browser or to clean the browser's cache or force a reload of the page. In Firefox you do that by pressing Ctrl and clicking on Reload or pressing 'F5'.
Posted November 10, 2016
GOG connect is also not detecting my Steam copy of Starbound, which I've owned and played for longer than 4 months. Steam profile is public. Have tried several browsers over a 2 hour period.

Any communications from the GOG team? I would really rather not miss the window to transfer Starbound.
Post edited November 10, 2016 by EJTilley
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This is my favourite topic
Community
General discussionGOG connect problems(110 posts)(110 posts)
(110 posts)