Can we get a refund if we didn't buy any Tinybuild games? :o

If they have done it then that's fine, but they aren't under legal obligation to do so and i'd caution them against it if I were on their financial/legal team(to avoid scammers of the system). I do think it's a good pr move/kind gesture, though.

Oh ok, seems I have only "The Lovely Planet" from them. Dodged the bullet, or something.

So are all their games seriously out of date on GOG, or some? I recall the discussion about Hello Neighbor being unplayably buggy on GOG, hasn't even that been fixed?

I need to know the facts before I make up my mind, e.g. I couldn't care less if the GOG version is missing achievements or a Mac or German version of some game, sorry. i care only about what I am actually going to play, the English Windows version (possibly a Linux version as well, if the Windows version has serious issues with WINE).

I glanced through the messages, and didn't see any such list.

Is there a list what is missing from the GOG version, not only a version number? After all, a bigger Steam version number could mean changing only some Steam specific stuff, like achievements, of which I couldn't care less.

I think this is what GameRager referred to, Pater Alf's post in the other thread.

Apart from the facts of which games have been updated or not, it's probably also worth considering that what started this is just a screenshot of a conversation, a friend of a forum member had with a supposed employee of tinyBuild. We don't really know who was behind that name "tinyBuild" on Discord and what say they actually have within the company.

NVM it was here in the other thread. Sorry for the mistake.

So... Party Hard and Hello Neighbor are the only TinyBuild games which are out of date on GOG? Doesn't sound quite that bad that I should actually boycott the whole company?

Clusterfuck or somesuch was apparently missing a level editor or something, too, but I generally don't care about that as I am not going to waste my precious gaming time for generating new gaming content myself.

EDIT: Ok and apparently there is some "screenshot" with some damning evidence or something. What a thriller!

I never said they were legally obliged to, just that they have done several times before as a gesture of goodwill. I think Armello is a good example, but they also did it with others. It's a good way to avoid leaving customers feeling burned.
The TL:DR; version is that someone from Tinybuild told a GOG user that the lack of support was a deliberate policy.

Why isn't full support/patches part of GOG's contract, and why don't they post in this thread?

And to the poster above, what happened with Armello?

https://www.pcgamer.com/uk/gog-is-offering-refunds-on-the-drm-free-edition-of-armello/

EDIT: And then a while later they removed even the "DRM-free Edition" from sale.

Instead of this arbitrary (far as I can tell) "curated selection" based on type of game - see https://www.gog.com/about_gog - they should rather curate based on things like seen here: Dont get/sell games which arent updated properly etc.

And on the same page it says "utmost care about customers" - GOG if you would really care about customers you would tell them about this kinda thing instead of selling games without version numbers.


Edit: and on the same page it got "Stellar support" - thats why it takes so long to respond - they sit in outer space...

I got it and was just explaining myself as well. :)



Some here feel that because of that post by an alleged employee and the version problems with some games that they should get refunds to all that dev's games and that said dev should be dropped or they won't buy any more games.....also others advocate for people getting refunds on all their Tinybuild games. It's the usual jumping the gun without much proof.

Define "properly".

Some GOG users suggest GOG shouldn't sell any games that don't have achievements, while the Steam version does.

I am 100% of the opposite opinion, I do want the games also on GOG even if they miss the achievements, as I couldn't give rat's ass about them (the achievements, that is). Same goes if the GOG version is missing some non-English version of the game (sorry, I am just not going to play any of the games in German, French or Spanish; English only), or the Mac/Linux versions.

So... what should GOG do then? Now there are two opposite demands from GOG customers, what GOG "should" do, and what is considered as "updating properly".

I personally think that in general GOG should sell the games, but be open about what they are possibly missing (or rather, what is included with the game). Then the customers can decide themselves whether they are ok if the GOG version is achievements, or non-English, non-Windows versions, or a level editor...

Only in extreme cases where the GOG version is missing some critical update or gameplay content and the publisher refuses to update the GOG version, they might have to go the extra mile and stop selling the game, for their own sake. Like they did with Armello and apparently some other games.

I'm not sure why the OP is high rated. I downvoted it, because it is cherrypicking which types of failing to support a game is unacceptable and which types are acceptable.

For example, I don't see any commentary in the OP complaining about the legions of devs who release games on GOG with no Galaxy Achievements even though those same games do have Steam Achievements. So those devs aren't giving GOG customers an equal game with equal features either.

So why should their mistreatment of GOG customers be seen as fine, but devs who don't keep patch parity is not fine?

Either they both are fine, or neither is fine.

If GOG customers are entitled to refunds for tinybuild games, then so too are GOG customers entitled to refunds for any game that does not have any sort of feature parity, including games that have Steam Achievements but no Galaxy Achievements for the same games.

And if GOG shouldn't sell tinybuild's games, then neither should GOG sell any games that lack any kind of 100% feature parity with other platforms, i.e. Steam.