Breja: People just want to be reliably informed about release schedule.
I'm sure in your life you've had a situation requiring a back-and-forth with lawyers/solicitors, yeah?
What people are asking is to be informed of a private and confidential arrangement between two or more companies. And if not that level of detail, they want to be given an ETA for a situation which can't have a reliable ETA.
We've had to handle executing wills, negotiated a contractual option to buy on a property, and other shite situations. And in each case it's NEVER a simple job. There's constant back-and-forth between parties if one doesn't happen to agree with the wording of a contract document, or even a request form. It's bonkers - there's delays in reading, writing, sending - rinse and repeat with the other party. What the uninitiated thinks takes days can in reality blow out to months the moment someone spots a "problem".
Reading between the lines this GOW situation I'd say GOG fully
expected to have the game in their store right now. But for whatever legal reason, things became much more complicated then they wanted it to be.
What do you realistically expect to happen here? Break confidentiality? Give us an ETA which isn't real and angers the community all the more when it lapses?
Should they have used Coming Soon? No, because customers see "Soon" and expect "Now". Better they had not announced it at all, because there's no real way you can announce without having the contract already signed... and by that time there's little point in giving a heads up before it lands anyway.
lupineshadow: just don't communicate or promise what you can't deliver..
Who said GOG can't deliver it? GOG gave no definite ETA, that's what SOON has always meant, especially when we're talking about GOG here. So far they haven't lied - it's coming, they just can't tell us exactly when. The moment the contract falls over I'm sure they'll take down the page.