It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionGlitch on the REDEEM page?(10 posts)(10 posts)
(10 posts)
Pages:
1
This is my favourite topic
Posted December 09, 2022
I don't know if this is just happening to me, but it would be weird if it is so.

The CANCEL button just keeps reloading the result page for the redeem code.

It started yesterday for me with Outward Definitive Edition and happened again today with Furi.

I am using the same Brave browser and always check out any Redeem newsletter discounts, and the CANCEL button failing has never happened before.
Post edited December 10, 2022 by Timboli
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted December 10, 2022
I noticed the same thing in Firefox. Same behavior in GOG Galaxy, so it's not a browser issue.
Posted December 10, 2022
Sounds like they must have changed the JavaScript?? for that button for some reason ... or it was accidentally modified.
Posted December 10, 2022
I confirm the bug, I had also noticed it a couple of days ago.
Posted December 10, 2022
Some people lately had problems with certain firewalls blocking GOG scripts, some could for example not pay with credit cards, others could not write tickets. Disabling the firewall helped. It might be connected to the relocation of GOG servers.

This might be one of these cases, because on my PC the redeem function works.
Posted December 10, 2022
avatar
neumi5694: This might be one of these cases, because on my PC the redeem function works.
This is not about the Redeem function, it is about the Cancel button.

Once you enter the Redeem code you get taken to a page that shows the game or games available for that code. On that page is a Cancel button and a Redeem button. The Cancel button no longer works.

It no longer appears to be the case, but it used to be that if you did not use the Cancel button, then you could not use that code again, or so they used to indicate. I would sometimes click Cancel, then do some research on the game, which could take quite some time, then if I decided I wanted the game, I would come back and enter the redeem code again, and then click Redeem on the resulting page that time instead of Cancel.
Post edited December 10, 2022 by Timboli
Posted December 10, 2022
I never used the "cancel" button on the "Redeem" page.

I always open the page in a seperate tab, and if I decide against redeeming the code, I simply close the tab via the "X" in the upper right corner.

Never had problems. The code remains viable that way.
Posted December 10, 2022
I have also problem with redeem page. I do not have redeem button only cancel.
Posted December 10, 2022
avatar
Timboli: This is not about the Redeem function, it is about the Cancel button.
Once you enter the Redeem code you get taken to a page that shows the game or games available for that code. On that page is a Cancel button and a Redeem button. The Cancel button no longer works.
For me the cancel button works, what can I say?
Posted December 10, 2022
avatar
neumi5694: For me the cancel button works, what can I say?
Well it always has for me too up until about 3 days ago.
avatar
BreOl72: I never used the "cancel" button on the "Redeem" page.

I always open the page in a seperate tab, and if I decide against redeeming the code, I simply close the tab via the "X" in the upper right corner.

Never had problems. The code remains viable that way.
Good to know, and I always use a separate tab.

Clearly GOG's warning doesn't apply, until you actually click Redeem and you get taken to the Cart .... or maybe it doesn't apply even then.

EDIT
Actually, they don't show the warning anymore I've just seen.
Post edited December 10, 2022 by Timboli
Pages:
1
This is my favourite topic
Community
General discussionGlitch on the REDEEM page?(10 posts)(10 posts)
(10 posts)