Posted August 11, 2022
MarkoH01: What do you mean "no refund"?
With THIS statement
"As of now the GOG version is not updated to the latest version, therefore those patches are not yet available on GOG. We will come back with further information. "
it should not be any problem AT ALL to refund the game. The publisher CONFIRMED that the game is outdated and you tried everything to change this. Neither GOG nor the publisher did anything to fix the issue ... so refund.
I've tried 4 times at least. With THIS statement
"As of now the GOG version is not updated to the latest version, therefore those patches are not yet available on GOG. We will come back with further information. "
it should not be any problem AT ALL to refund the game. The publisher CONFIRMED that the game is outdated and you tried everything to change this. Neither GOG nor the publisher did anything to fix the issue ... so refund.
GOG says they cannot refund past some delay, which I understand for the common case of someone changing their mind. And to be fair I've played this game tens of hours already. But in my opinion they should at least refund the few customers who are not able to enjoy the latest fixes and additions to the game, given the circumstances. Without even mentioning a few bugs that only occur on the GOG version and which were ignored by THQ Nordic.
GOG tells us to redirect that request to THQ Nordic (which I did twice). I see a potential problem to prove it's a genuine order though. We'll see but I'm expecting the usual ignorance from their part so it won't even come to that.
Post edited August 11, 2022 by redglyph