If you do get it back in your account, the download the game installers and save them on a hard drive and back them up. This is the principal reason to shop here is that you get the installers to keep for yourself.

Has he stopped shagging the neighbor's poodle?

Credit card charge back
G2A game got invalidated
Other payment got revoked...

Yeah not sure how many more options there are....

I wonder if we'll ever know the answer

- Random database freakout.
- Fat-finger error by GOG support while editing some other account

Until specifically contradicted by a GOG employee, we shouldn't rule out that this is an accident/technical problem not approved/directed by a human, and which will be corrected as soon as someone in authority is informed of the problem.

Eh, everything is possible.. but I doubt it.
Btw, the first alternative would be terrible for the entire Gog db stability..

Then putting in a ticket and having your receipt still would go a long ways to restoring said games...
That's why there's backups and databases that have journalism, which should make such freakouts.. fairly tame and easy to identify and fix.

Doesn't matter, this person isn't being the dick that some G2A customers are, so no reason to not be civil.

Wow.. and this post is high rated...

Stay classy people

You mean to say that you *don't* beat your wife? o.O

Perhaps instead of feigning indignation you should consider the fact that the OP did nothing to warrant the accusation that you leveled at him/her.

The other fellow certainly was. Even if the OP did buy the key at G2A, it was 3 or so years ago and they may not have understood the implications involved.

Is that a problem?

Well, I'd prefer if the OPs of these threads didn't often disappear, never to be seen again..

I have edited the original to explain: I didn't consider that it could be a problem with having got it from G2A because it seems like years since I have been stupid enough to buy from there and it literally has!

Fair enough phaolo to want answers I know that feeling - so there you go!

well, a couple of years ago, there would have been harder to label and shame G2A for their practice without being labelled as a paranoid...

but by the last two years, we have had sufficient number of news, reports, articles proving or explaining their whole shady behavior and their malptractice to NOT be aware about that and keep buying there.

for me, the red flag is raised once dev teams are bankrupting because of the chargebacks occuring because of G2A accompliceness in fraudulent paiments and money washing... when you end up having a head of a dev team sayin he'd rather have his game downloaded illegaly than bought through G2A as it would hurt his studio LESS. I think it is a significant enough statement to make people thingk...

and for the argument "but on G2A it's soooo cheaper"... i remember a couple of years ago buying the handful of AAA games still worthing it at that time, on day one... at cheaper price than on G2A key... but of course, i only purchased shady physical copies from a very minor unknown shady reseller known as... amazon :)

Anyay, regarding op i hope you ill manage to get a solution, but sadly, if it was a G2A revoked key, you wont be able to get the game or a refund from gog support, unless they are very generous (ie: it's not their problem nor responsability, i would think... but i can be wrong). It seems you would have to deal with G2A support, which (imho) may be as innefficient as humble store's support but for different reasons :)

(for HB it is sheer cluelessness and incompetency; for G2A it's more "we know we are doing shady business and we will stand our ground no matter what, because if we start refunding, it's both admittnce of liability despite our previous claims, and we would open the floodgates that would sink our illegal business model and malpractice)