Goodaltgamer: I do kind of agree if they just make foolish comments. But as some have mentioned before, breaking the law? Using your logic, it is ok if I were to brake into your house?
Did I also not stress OFTEN enough:
repeated behaviour as a fail safe method?
I suppose you would probably need to look at what sort of lawbreaking we're talking about. Again, if the attitude is that we wish to avoid people inadvertently getting into trouble with the law, then you ask them to change what they're doing. If that doesn't work, you could in the last instance say that you're protecting the site from being involved.
And at this point we're moving into very extreme circumstances, that has very little to do with moderating rules or debate problems.
Goodaltgamer: First off: You did hear about the fact that some persons already committed suicide because of cyber-bulling?
Sure. And it usually has to do with posting people's personal details, or with people who volunteer every detail of their personal life to the internet. People then demand an authority to protect them from harm.
It's a bad strategy. A much better strategy is to set the limits very broadly, but have those limits there for the sake of helping people avoid making mistakes.
Goodaltgamer: You do assume that people here do not share personal information. How do you know for sure? CAN you know for sure?
Of course I can't know that. What I do know is that it's perfectly possible to avoid this problem (if you at all care). And that censoring debates or engaging a niceness patrol effort to allow people to behave like idiots is counter-productive as well as a much more cumbersome process to achieve still worse results in all respects of the situation.
Goodaltgamer: And WHY do you think all those companies DID implement different kind of features to counter the carelessness/stupidity of those?
I did see people posting insensitive information here on GOG already as well, whenever I saw it, I told them to change this. Which they did, not realising it prior.
That's good, of course, and it should be encouraged and be there as a guideline, right..?
Meanwhile, the attitude you find at for example EA or Sony, etc., is that they will allow people to behave like idiots, as long as nothing bad happens, or someone gets upset for whatever reason. And if something bad does happen, you have all kinds of reasons for covering up that something went wrong in Home, or whatever, by taking care of it privately. In the same way, if someone reacts negatively to.. you know.. their account being hacked because of negligence on the part of Sony - then you would remove that and deal with it privately. Etc.
When you have no vested interest in selling your forum as a family-friendly playground, safe for toddlers to be left alone in while you play video-games, or whatever. Or have an interest in using it as a santized advertisement hub. Then you don't have these concerns, and you don't need to do any moderating in private at all.
Goodaltgamer: Justify: Actually as they are a private business they don't have to justify anything ;)
Of course they do. Do they want anyone to participate here and contribute anything but sour rants on video-games they hate? Then the company will need to justify what they're doing in the community area. Gog has had their absolutely hilarious advertisements up on the web for community manager for a while now, and the job-descriptions include things like being experienced with game-fora like 4chan and reddit. So if Gog decides to have a more active participation on the fora or what sort of content is allowed - they need to justify it, or people will not bother. Most of us know santized private forums, and have no need for those.
Goodaltgamer: BUT as a ban would mean that the user breached the EULA, which every user had to sign off, I fail to see your (complete) point. I do admit, call it educational reason, that a comment of a mod, because of this and this you have been banned would be good.
If they think they have been faulted, the legal way would be taking GOG to court (and they would fail). Why companies are obliged by law (EU) to do something about. Mentioned at least once on this thread.
Ok, fine, so let's get into the technicalities of the user-agreement as well. The thing is that the user-agreement is written for the protection of gog, not the user. Breaking the eula in general is mostly deliberately harming gog's business. In the same way, it's also added to cover Gog's rear legally if they happen to start wanting to sell traffic data, or simply store credit card information for one-click purchases - because this implicitly requires storing personal information, which requires concent.
At no point does breaking the eula in general equal something like "this is a bad idea for you to do, and we require that you should not...".. share your name and address on the fora and in your user-profile.
In a sane world we would have something called a "businesspartner agreement", where said company declares their obligations to the user. But that's not where we're at. Although at least gog has found out that adding bits and pieces to the user-agreement like "we will never ask you for personal information, or use our system to store it", etc., is a good start towards building trust.
Other companies tend to have completely different strategies like EA's "trust us". Sony's "we see no problems, clap harder and everything will be great". Or Microsoft's quite original "trust us, or else".
Completely disconnected from that entire aspect of it, what I was suggesting here is a type of guideline for the user-fora that simply establishes what you should minimally do to protect yourself as a user. And that anything else is fair game.
In the same way - should gog let people use the fora to trade items? Should they have gambling? Should there be sales of personal items? It's something they can decide is not something they wish to be here. But it will have to be a public decision, along with setting the profile of the fora. This could of course also be part of the eula.
Pretty simple stuff. What you don't do is go and say: "we will decide that offering someone services in chat is allowed because we don't see it, but it's not allowed on the fora, because it makes us look bad".
Goodaltgamer: "your average asshole moderator" I want to see you getting out of this one :P
Most community moderators are idiots who like to fuck with people. Well-known fact.
Goodaltgamer: You are (no insult intended far from it!!) seeing it a little bit too much through a rose-tinted glass. (German saying, not 100% sure if you understand it)
I don't know if you were just lucky or just decided to ignore it (by reading over or whatever)
Some of us have been attacked on a daily basis by certain users (again check link I gave), including claims of pedophile, Nazi, spammer and similar.
Still thinking the same? Still thinking ANY mod would need to discuss this in public?
I wasn't suggesting that people should go "stop, stop, everyone, moderator timeout: dear MattBoyLove, why did you call RapeAndPillage34 a "buttfucking pedophile nazi homo-whore" just now? Please expand on your thoughts, so we can sort this out before moving on, because this is extremely interesting".
I was suggesting that if you run into places you actually need to moderate, then you do that and then leave an explanation for it that leaves no room for the imagination. Then you go and make sure the person understood why they were tackled for a bit.
If you do this right, you don't have to do it more than once.
But the truth is that you don't get that kind of thing in the discussion fora at all. What you get is someone who argues like a complete ass over some popularly held prejudice to replace the need for an argument. Which the target then is somehow hurt by because they're insecure and hopelessly in love with internet popularity contests. And then things start deteriorating.
What I'm saying is that you don't need to expect people to act like small children, and prepare for that to happen. You don't want to protect people so they can act irresponsibly at will.
See my problem here? Conversely, if you run around seriously arguing that what you are subjectively hurt by should be the standard for everyone else's behaviour - then you're gliding down a greasy incline very fast. Combine these two, and you get kindergarden: vicious children destroying each other when the nannies don't look.
Goodaltgamer: And this does not touch the other stuff like incite to violence, incite to murder and others. I extra only used the most offensive ones.
Sure. But what is that really about? If we know that you don't get people's personal information off the site - what does it bloody matter if someone makes an ass of themselves going "i'mma killlya! Wimma kungfoo!" on the internet? It doesn't matter. It's so far removed from the criteria set by a typing match that it's already laughable. And it's only enabled as a real "threat", because of how casual people have become with their personal information.
And I'm simply telling you that if we set those parameters that allow us to avoid these practical problems, we would basically be able to say: "anything goes, have fun - it's up to you what this forum looks like".
That being said, thoroughly recommend Alaric.us' JerkMuter, and think that should be incorporated on the site as an extra. Commission the guy - it's a simple css-schema. To hide certain content, for those who just cannot take any more Spinoza, Heidegger, Husserl or Wittgenstein. Or, more commonly, endless rants about the state of the games-industry. But still feel like they could use the forum for typing down some thoughts on once in a while anyway. Then that's a good solution. Or just ignore the bastards.
*shrug* This isn't complicated.