Posted October 25, 2015
natas666: When I go to my account and my listed game Heroes I get 3 choices when I click the game. : Resend gift code, view receipt and contact support. Not yet redeemed it says further back.
Sounds like you accidentally checked the "GIFT THIS ORDER" option on the checkout screen. That's why the game appears as a gift code rather than being added directly to your account. Just copy the code from the "ORDERS" menu and paste it into the "REDEEM CODE" page. The link to that is here:
https://www.gog.com/redeem
Be careful to not accidentally post it anywhere.
Once you've redeemed the code, the game will be in your account's library. There, click on the "Heroes of Might and Magic III", which will open a menu with the option to download the game's installer (see attached picture).