Unfortunately, support is typically much slower than that. But if you contacted a staff member 3 working days ago, I would've expected a response by now.
KashiiWii: I find it weird that gog removes the facebook api without warning
I don't know if GOG removed anything, since the button is still visible, just not functional. It's possible something changed on Facebook's end and it requires GOG to update something.
There have been several threads about this issue. It's disappointing there hasn't been a single comment from staff to explain what's going on and when it'll be fixed.