GOG.com: We know that many of you expressed disappointment about the lack of the new multiplayer feature in the latest update to No Man's Sky on GOG.COM. While we have limited control over games and content updates, we want you to have the best and risk-free experience possible when you buy a game on GOG.COM.

Although Hello Games chose not to offer refunds over missing game content to our users and instead promised to bring the missing multiplayer content later this year, we understand that some of you might not be willing to wait. For this reason, entirely at GOG's own cost, we’re offering an extended refund policy for all owners of No Man’s Sky. Even if your purchase is no longer covered by the 30-Day Money Back Guarantee, you can contact our customer support team and we’ll issue a refund in wallet funds.

This extended refund policy applies to all owners of No Man's Sky on GOG.COM who request the refund by this Sunday, July 29, 10:00 PM UTC.

MIK0: You may have a point there. But the alternative is to open the store to cut down version of games like happened with Armello, so I don't know which one would be the best choice.
Anyway it would be wise to close partnership with HG, maybe leaving NMS as the only game on the catalogue if they happen to makes more in the future. There are a lot of iteresting games that wouldn't have brought so much issues to GOG like this one and still are not allowed on the store.

styggron: I disagree completely. I would not want GoG to close the partnership with HG. As I said, for people such as myself who have zero interest in MP or anything online with NMS, what we have is 100% perfect so at least keep the status quo.

Might it mean there are "cut down versions on GoG ? Yes possibly. So long as it is offline and no MP, then people like me will be perfectly fine with that. A cut down version is still a version those of us who like to play offline are able to have.

It is good they are offering refunds for people that want it but I am perfectly happy with offline NMS and I sincerely hope GoG keeps their partnership for people who have zero interest in MP. I do not want to be "punished" because people who want MP suggest GoG break their partnership with HG.

Anyway, lets hope GoG keeps everything as is and just ensures people are well informed before making their purchase then everything is hunky dory :)

LordIvan: Someone offers you a hand, you bite it off at the shoulder, beat them with the bloody stump of their arm, and then proudly proclaim your victory on an online forum while waving said bloody arm like a banner.

It would have been classier to just post saying 'wow, gog were great, it took a bit of effort, but they even refunded me by paypal as required by Australian law. Above and beyond!'

Though it would have made fascinating popcorn watching to see this go to court. The basis of your refund is ' no multiplayer', it would be interesting to see if that would stand up as a 'problem that would have stopped someone buying it had they known.'
Was multiplayer listed on the store page in original release? They alluded to it during the years of product development for sure, but that was not on the store listing, right?

In addition, given that most review raitings are pretty good these days, the product obviously 'works as reasonably expected' by most people. Then there's the question of how would a game fit in the cirteria of 'length of time for which it is reasonable for the product to be used', given that it's two years after your original purchase.

That's not even considering whether you could even call it the same product given that it's been patched 3 times now and barely resembles the original game.

In all seriousness, I wish they hadn't refunded so we could all watch the court case. You could have made history.

GOG.com: We know that many of you expressed disappointment about the lack of the new multiplayer feature in the latest update to No Man's Sky on GOG.COM. While we have limited control over games and content updates, we want you to have the best and risk-free experience possible when you buy a game on GOG.COM.

Although Hello Games chose not to offer refunds over missing game content to our users and instead promised to bring the missing multiplayer content later this year, we understand that some of you might not be willing to wait. For this reason, entirely at GOG's own cost, we’re offering an extended refund policy for all owners of No Man’s Sky. Even if your purchase is no longer covered by the 30-Day Money Back Guarantee, you can contact our customer support team and we’ll issue a refund in wallet funds.

This extended refund policy applies to all owners of No Man's Sky on GOG.COM who request the refund by this Sunday, July 29, 10:00 PM UTC.