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We know that many of you expressed disappointment about the lack of the new multiplayer feature in the latest update to No Man's Sky on GOG.COM. While we have limited control over games and content updates, we want you to have the best and risk-free experience possible when you buy a game on GOG.COM.

Although Hello Games chose not to offer refunds over missing game content to our users and instead promised to bring the missing multiplayer content later this year, we understand that some of you might not be willing to wait. For this reason, entirely at GOG's own cost, we’re offering an extended refund policy for all owners of No Man’s Sky. Even if your purchase is no longer covered by the 30-Day Money Back Guarantee, you can contact our customer support team and we’ll issue a refund in wallet funds.

This extended refund policy applies to all owners of No Man's Sky on GOG.COM who request the refund by this Sunday, July 29, 10:00 PM UTC.
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tinyE: can someone translate that?
Nice that they offer it - The game does not work! Wanted to get rid of this bad buy from 2016, but "Pustekuchen" (Translates to puff pastry, it is an expression of exasperation like fiddlesticks!)!
Still cannot believe how childish people are... if you can afford an internet connection and a computer to play the game, you can afford to repurchase the game on Steam for multiplayer if you really wanted to. This is at GOG's cost, no matter what anyone says.

Since GoG is telling us they are going to revoke / resell the licenses because the developer won't let them take money back... it becomes more important to ask whether a developer gets any choice in the matter with Steam? I suspect not, but am happy to be wrong here. Here, GOG actually needs to resell to recoup losses (all money spent with credited refund is at GoG's loss) but Steam can go ahead and charge the full price of the refund to the developer (keeping their transaction fee) because that's how evil corporations work.

We should accept that GoG is more on the sides of both the players and the developers for not forcing developers into all kinds of clauses with threats to pull games, or take money out of the developer's pocket for not agreeing to the terms. Corporate bullying is never a good thing,.

The people to be angry at is not GoG, we, the PLAYERS shoulder the responsibility of making our dissent heard by REFUSING to support developers who treat GoG players like second class citizens.
Post edited July 29, 2018 by Merranvo
can someone translate that? :P
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tinyE: can someone translate that? :P
Sure, is Google-Polish okay? I would do Google-Klingon but they don't have that functionality anymore :'(


Nadal nie mogę uwierzyć w to, jak są dziecinni ludzie ... jeśli możesz pozwolić sobie na połączenie internetowe i komputer, aby zagrać w grę, możesz sobie pozwolić na odkupienie gry na Steam dla wielu graczy, jeśli naprawdę chcesz. To jest na koszt GOG, bez względu na to, co ktoś mówi.

Ponieważ GoG informuje nas, że zamierzają cofnąć / odsprzedać licencje, ponieważ programista nie pozwoli im odzyskać pieniędzy ... ważniejsze staje się pytanie, czy programista ma jakiś wybór w sprawie Steam? Podejrzewam, że nie, ale cieszę się, że się mylę. W tym przypadku GOG musi odsprzedać, by odzyskać straty (wszystkie pieniądze wydane z zwróconym kredytem są na utracie GoG), ale Steam może iść do przodu i pobierać pełną cenę zwrotu do dewelopera (utrzymując opłatę transakcyjną), ponieważ tak działają złe korporacje .

Powinniśmy zgodzić się, że GoG jest bardziej po stronie graczy i twórców oprogramowania, aby nie zmuszać programistów do łamania klauzul o zagrożeniach związanych z ciągnięciem gier, ani nie wyciągać pieniędzy z kieszeni dewelopera, bo nie zgadza się na warunki. Korupcja na rynku nigdy nie jest dobra.

Ludzie, którzy się gniewają, to nie jest GG, my, GRACZErze, ponosimy odpowiedzialność za wysuwanie naszego sprzeciwu przez REFUSING, aby wspierać programistów, którzy traktują graczy GoG jak obywateli drugiej kategorii
Thank you. GOG.com for this incredible offer.

I was writing my support ticket for a refund and was about to send it, but then i though to myself that you are doing such a good job in terms of support and user-friendlyness that you deserve to keep the money without refund.
I'll play the Steam version for now and keep the GOG version incase GOG and Steam have different multiplayer servers or, if they share the same multiplayer servers, i can keep it to play together with a friend as soon as the GOG version has multiplayer.

Have a great day and keep up the good work!
i'm tempted, since i preordered this piece of... art... way back. anyway, hello dissapointed me again. i hopped back in again thinking that it was the complete game (this time) and i really dont want to have to restart a new save when they decide to bring multiplayer to gog.

anyway... i wont ask for a refund since i'd like hello games to lose me as a costumer, not hurting gog in any way since i love the platform.


so, thanks. but no thanks :)
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Merranvo: Still cannot believe how childish people are... if you can afford an internet connection and a computer to play the game, you can afford to repurchase the game on Steam for multiplayer if you really wanted to. This is at GOG's cost, no matter what anyone says.

Since GoG is telling us they are going to revoke / resell the licenses because the developer won't let them take money back... it becomes more important to ask whether a developer gets any choice in the matter with Steam? I suspect not, but am happy to be wrong here. Here, GOG actually needs to resell to recoup losses (all money spent with credited refund is at GoG's loss) but Steam can go ahead and charge the full price of the refund to the developer (keeping their transaction fee) because that's how evil corporations work.

We should accept that GoG is more on the sides of both the players and the developers for not forcing developers into all kinds of clauses with threats to pull games, or take money out of the developer's pocket for not agreeing to the terms. Corporate bullying is never a good thing,.

The people to be angry at is not GoG, we, the PLAYERS shoulder the responsibility of making our dissent heard by REFUSING to support developers who treat GoG players like second class citizens.
I like the world you are dreaming of, but the reality I see is different.
A) GOG is a little company in regard to Steam/Valve so they need every customer and come up with these charity like ideas, that cost them near to nothing (because of not giving back real money but worthless credits), but seeing posts like yours get them perfect pr score.
B) If GOG would be the global player, they would do no such thing, because they would get the whole update as first (like Steam today) and therefore wouldn‘t rip off their customers like GOG does on this and many other situations. Either they are too stupid to make good contracts or they have no power to make such contracts. Any of both ways explains (at least to me) why they have to stage these pr campaigns.
And the most reactions show me they have their fanbase surrounding them and believing in their every word.
Wow John_hatcher, did someone run over your dog or are you normally such a tool? Last I checked people who bought this game on GOG also buy other games on the platform so calling the credits "useless" is beyond asinine. Is it a PR stunt, maybe but it's a damn beneficial one for the users who bought the game on the platform. Your cynicism, while cute, is misplaced since at the end of the day GOG is still giving players who bought the game more than 30 days ago money back.
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camerons101: or are you normally such a tool?
I wouldn't call him a tool, he's just in a terminally shitty mood.

I'm not giving up though. I'm determined to see him make a positive post before I die. :P
If you want the game on Steam, go ask the devs for a Steam key since you already bought the game here.
Post edited July 30, 2018 by tfishell
high rated
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styggron: That would be a terrible idea for people who like the game and have no remote interest in multiplayer or anything online (like myself), dropping support for them because people are unhappy MP is not available yet is not really the way forward.
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MIK0: You may have a point there. But the alternative is to open the store to cut down version of games like happened with Armello, so I don't know which one would be the best choice.
Anyway it would be wise to close partnership with HG, maybe leaving NMS as the only game on the catalogue if they happen to makes more in the future. There are a lot of iteresting games that wouldn't have brought so much issues to GOG like this one and still are not allowed on the store.
I disagree completely. I would not want GoG to close the partnership with HG. As I said, for people such as myself who have zero interest in MP or anything online with NMS, what we have is 100% perfect so at least keep the status quo.

Might it mean there are "cut down versions on GoG ? Yes possibly. So long as it is offline and no MP, then people like me will be perfectly fine with that. A cut down version is still a version those of us who like to play offline are able to have.

It is good they are offering refunds for people that want it but I am perfectly happy with offline NMS and I sincerely hope GoG keeps their partnership for people who have zero interest in MP. I do not want to be "punished" because people who want MP suggest GoG break their partnership with HG.

Anyway, lets hope GoG keeps everything as is and just ensures people are well informed before making their purchase then everything is hunky dory :)
Post edited July 30, 2018 by styggron
low rated
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GOG.com: We know that many of you expressed disappointment about the lack of the new multiplayer feature in the latest update to No Man's Sky on GOG.COM. While we have limited control over games and content updates, we want you to have the best and risk-free experience possible when you buy a game on GOG.COM.

Although Hello Games chose not to offer refunds over missing game content to our users and instead promised to bring the missing multiplayer content later this year, we understand that some of you might not be willing to wait. For this reason, entirely at GOG's own cost, we’re offering an extended refund policy for all owners of No Man’s Sky. Even if your purchase is no longer covered by the 30-Day Money Back Guarantee, you can contact our customer support team and we’ll issue a refund in wallet funds.

This extended refund policy applies to all owners of No Man's Sky on GOG.COM who request the refund by this Sunday, July 29, 10:00 PM UTC.
Can you please provide the same kind of deal for Hellblade. Looks like Ninja Theory is not bringing out VR for Hellblade tomorrow. Can you guys look more into it, and perhaps provide the same kind of deal for Hellblade owners as you did for No Man's sky owners?
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GOG.com: We know that many of you expressed disappointment about the lack of the new multiplayer feature in the latest update to No Man's Sky on GOG.COM. While we have limited control over games and content updates, we want you to have the best and risk-free experience possible when you buy a game on GOG.COM.

Although Hello Games chose not to offer refunds over missing game content to our users and instead promised to bring the missing multiplayer content later this year, we understand that some of you might not be willing to wait. For this reason, entirely at GOG's own cost, we’re offering an extended refund policy for all owners of No Man’s Sky. Even if your purchase is no longer covered by the 30-Day Money Back Guarantee, you can contact our customer support team and we’ll issue a refund in wallet funds.

This extended refund policy applies to all owners of No Man's Sky on GOG.COM who request the refund by this Sunday, July 29, 10:00 PM UTC.
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eisberg77: Can you please provide the same kind of deal for Hellblade. Looks like Ninja Theory is not bringing out VR for Hellblade tomorrow. Can you guys look more into it, and perhaps provide the same kind of deal for Hellblade owners as you did for No Man's sky owners?
Whoa, man aren´t you little pushing it? Unless you´re trolling.
That´s cheeky - Ninja Theory did not overpromise, work their asses off and then delivered on that.
It´s nothing like colossal fuckup NMS was.

If you´re serious though, first and foremost ask them to refund you, not GOG.

Then again, you could ask any game company to refund when they´re late on something, which is vast majority of time. NMS is completely unique in this regard, hence even GOG treated them differently.
Don´t expect the same kind of treatment with every game now - there´s no reason to.
Post edited July 30, 2018 by Tarhiel
GOG keeps being awesome. Great move. That's why I love GOG.
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eisberg77: Can you please provide the same kind of deal for Hellblade. Looks like Ninja Theory is not bringing out VR for Hellblade tomorrow. Can you guys look more into it, and perhaps provide the same kind of deal for Hellblade owners as you did for No Man's sky owners?
According to Link0, they're bringing it here too. Source: https://www.gog.com/forum/general/gog_i_think_you_need_to_do_something_about_this_from_your_partners/post21