It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionE-Mails (advertisement) from GOG... why?(15 posts)solved(15 posts)solved
(15 posts)solved
Pages:
1
This is my favourite topic
Posted January 30, 2017
I've turned off every setting in my account regarding notifications about anything, yet I've received an e-mail about discounted games on my wishlist. Dear GOG Team, again: My wishlist notifications are turned off, I don't want to get any! And yes, I have already checked if they got turned on by some mistake (they are not).

So.. why is GOG sending me e-mails, ignoring my settings?
This question / problem has been solved by telemetrikimage
Posted January 30, 2017
avatar
Valer1us: I've turned off every setting in my account regarding notifications about anything, yet I've received an e-mail about discounted games on my wishlist. Dear GOG Team, again: My wishlist notifications are turned off, I don't want to get any! And yes, I have already checked if they got turned on by some mistake (they are not).

So.. why is GOG sending me e-mails, ignoring my settings?
I have turned off the wishlist notifications and get no e-mails. Did this only happen today or is it a regular occurrence? If it occurred only today, do you, perhaps, have SWAT 4 in your wishlist? It seems that a bug has affected other people who wishlisted the game despite it not being discounted. If it is a regular occurrence, then you should consider cleaning up your cookies, enabling/disabling the wishlist notification option again, and if it still doesn't work, then you should contact support.
Post edited January 30, 2017 by Grargar
Posted January 30, 2017
avatar
Valer1us: ...
Good News™, GOG now surprises its customers! If you would have had your wishlist notification activated and they would have sent it, it wouldn't have been a surprise, would it? ;-)

Joking aside, it's probably just another one in a long list of glitches.

Maybe currently the flag isn't properly set to your account, so I'd activate the notification and then log out and back in to deactivate them again. It's worth a try, but it may be a simple glitch, you can't do anything about yourself. If it happens again, I'd contact support.

Edit: I don't think it has anything to do with cookies, because these settings are stored server side.
Post edited January 30, 2017 by DeMignon
Posted January 30, 2017
avatar
Grargar: Did this only happen today or is it a regular occurrence?
It is a recent occurence. I don't want it to become a regular one though.
Posted January 30, 2017
What's funny is that I got an email saying Swat 4 has been discounted, when it hasn't. The notifications always have seemed screwed up from gog, at least for me.
Posted January 30, 2017
Try unsubscribing directly from the mail; there should be some link down the mail content that reads "Unsubcribe from blah blah". It happened to me with another newsletter (not gaming related) where I couldn't unsubscribe from the website account panel but as soon as I hit the relevant link inside the mail, *boom*, no more mails.
Posted January 30, 2017
I got a wishlist email today for Crosscode and Mainlining, despite being unsubscribed from wishlist notifications. This is the only time this has happened, so I'm guessing it's just a bug or something on GOG's end.
Posted January 30, 2017
low rated
on second thought forget it
Post edited January 30, 2017 by tinyE
Posted January 30, 2017
avatar
tinyE: I didn't get anything.

I guess there are advantages to having a negative rep! :D
Your avatar also provides you with certain passive abilities, mostly defensive ;).Cheers
Post edited January 30, 2017 by deja65
Posted January 30, 2017
deleted
Posted February 01, 2017
Got another one today. Following the link in the email shows that I'm already unsubscribed, so I'm not sure what to do.
Posted February 01, 2017
Hey,

We are aware of this. There was an issue on our end that occurred during one of the wishlist notification dispatch. It is already been fixed, you shouldn't experience this issue anymore. We're very sorry about that, I know how uncool it is to get an email that you don't want.
Posted February 01, 2017
avatar
telemetrik: Hey,

We are aware of this. There was an issue on our end that occurred during one of the wishlist notification dispatch. It is already been fixed, you shouldn't experience this issue anymore. We're very sorry about that, I know how uncool it is to get an email that you don't want.
Thumbs up :-)
Posted February 01, 2017
avatar
telemetrik: Hey,

We are aware of this. There was an issue on our end that occurred during one of the wishlist notification dispatch. It is already been fixed, you shouldn't experience this issue anymore. We're very sorry about that, I know how uncool it is to get an email that you don't want.
Thanks!
Posted February 01, 2017
I had this happen today too with email notification settings off. Just with one game though.
Pages:
1
This is my favourite topic
Community
General discussionE-Mails (advertisement) from GOG... why?(15 posts)solved(15 posts)solved
(15 posts)solved