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General discussionDon;t see hot to download a game.(5 posts)(5 posts)
(5 posts)
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Posted February 14, 2020
I purchased several games yesterday. I have the receipt for these games. They do not appear in my account or in my library. When I click on the downloader file on my PC, it opens a screen that provides me a buton to buy the game (which I already have), a button that says "more" (but none of these options help), and there is a line of text saying that the game is ready to download.
Yet...I can't download.

Sorry. More than a bit tired. Just saw all the typos in the thread title....
Post edited February 14, 2020 by Tim_Corbin
Posted February 14, 2020
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Tim_Corbin: snip
Try this: https://www.gog.com/user/refresh

If that doesn't help, you might want to open a support ticket.
Posted February 14, 2020
What do you mean, when you say "the downloader on my PC"? Do you mean Galaxy, or the GoG Downloader, or do you mean something else?
Normally, you should find your games by hovering over your name, then a menu should open up, there you choose "games" and there should be the games you bought.
Posted February 14, 2020
Are you sure you bought them on this account? Your profile shows only one game owned.
Did you purchase them on GOG or a 3rd party website?
Posted February 14, 2020
If you are using Galaxy, completely close it (exit) and re-launch it. I have to do it after every purchase or the game still shows as unowned in Galaxy.
Pages:
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This is my favourite topic
Community
General discussionDon;t see hot to download a game.(5 posts)(5 posts)
(5 posts)