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BreOl72: Well let me bring you up to date then:
GOG won't comment on business decisions in the forum.
The end.
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dycaite: I'm not necessarily expecting them to say anything about it here in particular, I'm just here to make my voice heard.
I see:
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dycaite: Give us the response we deserve.
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dycaite: Gamers want an answer [...] GOG should either speak up or drop the facade
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dycaite: my solution here is for GOG to at the very least address the backlash.
If they want to rebuild trust and reputation like they say, they need to stop ignoring us
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dycaite: There are "many gamers" who want to know more about this.
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dycaite: Because they refuse to give us any response, any clarification whatsoever. Why do [...] we get the silent treatment?
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Please read my post again - "I'm not necessarily expecting them to say anything about it HERE IN PARTICULAR".
Post edited December 28, 2020 by dycaite
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dycaite: Please read my post again - "I'm not necessarily expecting them to say anything about it HERE IN PARTICULAR".
But it is HERE that you ask for (or rather: demand) a response.

Edit: missing word "for"
Post edited December 28, 2020 by BreOl72
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dycaite: Please read my post again - "I'm not necessarily expecting them to say anything about it HERE IN PARTICULAR".
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BreOl72: But it is HERE that you ask (or rather: demand) a response.
I'm here to maximise the chance of my complaints being heard - I am not insisting that they respond here on the forums. Had they just replied to us on Twitter days and days ago when they should have, I wouldn't even be here.
Post edited December 28, 2020 by dycaite
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dycaite: They're lying by way of being incredibly vague with their statement and leaving out key details. It was not simply "many gamers" as they tried to spin it - THAT makes it sounds like WE asked for this.
They're not lying. Just because you're not getting further details doesn't mean it's a lie (or do you have proof that a large group of gamers didn't ask for the game's removal?) The fact is, GOG doesn't owe you or any other gamer an explanation.

Your outrage is clouding your vision here. GOG's a business and owes you nothing more than they've already said. If you're not satisfied with that, maybe you should examine whether or not you want to remain a GOG customer and vote with your wallet. This outrage and demands for an explanation aren't going to solve anything.
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dycaite: They're lying by way of being incredibly vague with their statement and leaving out key details. It was not simply "many gamers" as they tried to spin it - THAT makes it sounds like WE asked for this.
“Many gamers” makes it sound like many gamers, not all gamers including you or me. I imagine that there are many gamers in China, so again, it’s not a lie. It is vague, but again, I’m not sure why you feel that they need to justify their business decisions to you personally. Or why you are taking this so personally to begin with. These threads come up every time gog decides not to sell a game for whatever reason and they always come off to me as entitled people complaining about how the company they buy things from doesn’t bend to their every whim. If Walmart decided to stop selling dirt devil vacuums would you start a letter writing campaign over it? Would you be personally offended by it?
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Reading stuff like this, seeing people let things like this slide - really gives me little hope for the future. I'm not going to answer rhetorical questions all night long, I think I've made my point clear enough.

I just can't fathom how anyone can find "we received many messages from gamers" as a valid, transparent reason... It's one of the most BS cop-outs I've ever seen. But hey, I don't control you. Do as you like, I will do as I like.
Post edited December 28, 2020 by dycaite
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dycaite: Reading stuff like this, seeing people let things like this slide - really gives me little hope for the future. I'm not going to answer rhetorical questions all night long, I think I've made my point clear enough.
Letting things like what slide? You're outraged because GOG decided to pull an obscure game by a small company because a group of gamers from China was upset? And this is somehow a big political issue? This outrage about bending to China's will is almost laughable. I guarantee every one of the outraged protesters have houses filled with products made in China, yet they're convinced they're somehow fighting the good fight against evil China by vilifying GOG for not selling a game.
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dycaite: Reading stuff like this, seeing people let things like this slide - really gives me little hope for the future. I'm not going to answer rhetorical questions all night long, I think I've made my point clear enough.
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TerriblePurpose: Letting things like what slide? You're outraged because GOG decided to pull an obscure game by a small company because a group of gamers from China was upset? And this is somehow a big political issue? This outrage about bending to China's will is almost laughable. I guarantee every one of the outraged protesters have houses filled with products made in China, yet they're convinced they're somehow fighting the good fight against evil China by vilifying GOG for not selling a game.
Yup, not getting into that roundabout of an argument again - I'm here about Devotion, that's it. And anyone with half a brain can see that they are being insincere with their reasoning. THAT'S what I am sad to see people letting slide. If you honestly see no problem with the statement they released then God help you.
Post edited December 28, 2020 by dycaite
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dycaite: Reading stuff like this, seeing people let things like this slide - really gives me little hope for the future. I'm not going to answer rhetorical questions all night long, I think I've made my point clear enough.

I just can't fathom how anyone can find "we received many messages from gamers" as a valid, transparent reason...
The problem is that your not presenting any worthwhile arguments to back up what you want. I agree with the premise that it would be good for the game to be released.I disagree with the premise that it is important for them to provide you a justification for not releasing it.

If it’s any consolation, there are games that have been turned down by gog that were eventually released with enough community demand. The difference is that the demand was backed up by something more than posting you tubers super cuts.
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dycaite: Because they refuse to give us any response, any clarification whatsoever. Why do Chinese gamers deserve an immediate response, but when we point out the holes in their excuse, we get the silent treatment? Why is that OK to you?
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firstpastthepost: They did release a statement. You just didn’t like it. I’m not sure what clarification you think is necessary. If they released a statement that said, “We decided not to sell this game because it would upset gamers in the Chinese market and that market is a large market we don’t want to lose market share in.” Would it really make you any happier? No, it wouldn’t. So what do they have to gain from providing clarification? They gain nothing, they would only provide ammunition to people who want to attack them and bad publicity. What you’re asking for makes no sense for them to do.
I would be happy to read an official statement containing a reasonable explanation as to why GoG decided not to release it to the rest of the world. There can't be a reason for this. They do it to Australian customers, Drakensang, they don't get access to this game. So if they are able to block games in certain countries they could very well do it for Devotion in China.

They can't say Oh, it would offend Chinese [i]netizens/gamers and they would boycott us over it[/i] so we can't release it on our worldwide store and expect any reasonable person to believe it. Unless GoG thinks of the Chinese netizens/gamers residing in other countries all over the world, who might be offended over this game, asking their fellow citizens to boycott Cyberpunk or the whole store. Not a reasonable explanation for their move.

So there really isn't much left they could possibly say to smooth things over. They could still release it, without statement, and block it for China. If they do feel offended, so be it, this isn't going to hurt GoG as much as they think it would. Reason being that while many may boycott CP or GoG, the urge to buy and play their games will be stronger. Making assumptions here, if it is anywhere like PC police, or minorities with hundreds of thousands of like minded (or mindless) followers, bots, etc. threatening to boycott, there is even less reason to even consider their threats. Why? Because in updates to the story on some HK and Taiwanese sources, it doesn't seem that any official parties had been involved in this, or orders from above.

Whatever they decide to do or say, if anything, could work for or against them. Saying nothing or not reacting to anything on the other hand seriously doesn't them any good even if there is little to say.

Add: There is one other thing to consider for GoG in this situation. Games containing the word kill and blood are forbidden there. If GoG now started to censor all of them, not only for China but for the rest of the world, because they can't reasonably ask developers to censor their games for one market only, this is a greater thread to their existence over there than any pressure from gamers/netizens who may not even be actual gamers/customers and their demands.
Post edited December 28, 2020 by Mori_Yuki
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dycaite: Reading stuff like this, seeing people let things like this slide - really gives me little hope for the future. I'm not going to answer rhetorical questions all night long, I think I've made my point clear enough.

I just can't fathom how anyone can find "we received many messages from gamers" as a valid, transparent reason...
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firstpastthepost: The problem is that your not presenting any worthwhile arguments to back up what you want. I agree with the premise that it would be good for the game to be released.I disagree with the premise that it is important for them to provide you a justification for not releasing it.

If it’s any consolation, there are games that have been turned down by gog that were eventually released with enough community demand. The difference is that the demand was backed up by something more than posting you tubers super cuts.
You're talking about one post in one thread that was trying to make a point - perhaps I didn't make that point very well, fair enough. But I have been plenty vocal about this issue here on the GOG forums in general. You are taking a single piece of my argument and acting like it's the only thing I've said on the topic.
Post edited December 28, 2020 by dycaite
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dycaite: They've made it perfectly clear that our voices don't matter to them, so it's time to hit them where they actually care - profits.

To everyone else who agrees that this situation is completely messed up - don't buy anything from their (Cold Hearts of) Winter sale; don't support a company so willing to lie to and ignore it's userbase to line their pockets.

Put your money where your mouth is, maybe that'll finally get them to open theirs.
https://www.gog.com/forum/general/devotion_is_coming_to_gog_on_dec_18th/post1017

Well, considering you "only" bought 36 games over the last eight years...maybe putting the monetary equivalent of your mouth into this, isn't bringing the amount of weight to the scale that you think it does...
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dycaite: Yup, not getting into that roundabout of an argument again - I'm here about Devotion, that's it. And anyone with half a brain can see that they are being insincere with their reasoning. THAT'S what I am sad to see people letting slide. If you honestly see no problem with the statement they released then God help you.
The problem here is you've already decided that there's more to the explanation than GOG is saying, and it certainly appears that you've also already decided what that explanation is. So unless GOG says exactly what you want to hear, you're not going to be satisfied. But, again, they don't owe you any further explanation. So, no, I don't see a problem here. They're a business, they've made a business decision, and they've given an explanation for it (which, BTW, they didn't have to do at all). The only thing left is for we, as customers, to decide whether or not we still want to do business with GOG.

So, go ahead and keep fighting the good fight. Hopefully you'll get some kind of satisfaction, although I have my doubts.

And you can keep your god.
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dycaite: They've made it perfectly clear that our voices don't matter to them, so it's time to hit them where they actually care - profits.

To everyone else who agrees that this situation is completely messed up - don't buy anything from their (Cold Hearts of) Winter sale; don't support a company so willing to lie to and ignore it's userbase to line their pockets.

Put your money where your mouth is, maybe that'll finally get them to open theirs.
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BreOl72: https://www.gog.com/forum/general/devotion_is_coming_to_gog_on_dec_18th/post1017

Well, considering you "only" bought 36 games over the last eight years...maybe putting the monetary equivalent of your mouth into this, isn't bringing the amount of weight to the scale that you think it does...
Not sure why my personal spending habits should make any difference to the points I put forward. GG for going to the effort of looking that up though.
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dycaite: Yup, not getting into that roundabout of an argument again - I'm here about Devotion, that's it. And anyone with half a brain can see that they are being insincere with their reasoning. THAT'S what I am sad to see people letting slide. If you honestly see no problem with the statement they released then God help you.
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TerriblePurpose: The problem here is you've already decided that there's more to the explanation than GOG is saying, and it certainly appears that you've also already decided what that explanation is. So unless GOG says exactly what you want to hear, you're not going to be satisfied. But, again, they don't owe you any further explanation. So, no, I don't see a problem here. They're a business, they've made a business decision, and they've given an explanation for it (which, BTW, they didn't have to do at all). The only thing left is for we, as customers, to decide whether or not we still want to do business with GOG.

So, go ahead and keep fighting the good fight. Hopefully you'll get some kind of satisfaction, although I have my doubts.

And you can keep your god.
If you honestly think there ISN'T more to explain, you sir are delusional.
Post edited December 28, 2020 by dycaite