Posted September 06, 2018
BishopOfCrunk
New User
Registered: Jan 2018
From Montenegro
InkPanther
Registered: Sep 2008
From Poland
Posted September 06, 2018
So, what happens when you try to log in using your new email?
Edit: nvm
Anyway, I'd do what ZFR suggested.
Edit: It may be easier to check for support response to your ticket there: https://support.gog.com/hc/en-us/requests/
Post edited September 06, 2018 by InkPanther
BishopOfCrunk
New User
Registered: Jan 2018
From Montenegro
MarkoH01
The goose rules!
Registered: Jun 2009
From Germany
Posted September 07, 2018
Have you tried to contact support again? There's absolutely no reason for GOG to not help you or to see your problem as low priority - quite the opposite. I'd suggest to contact them again. They usually reply to me the next day and that was the case a few days ago as well. If you want you could post your ticket# and I will try to forward it to them.
Virgile
a random goblin
GOG.com Team
Registered: Mar 2017
From Poland
Posted September 07, 2018
Please send me your ticket number, I will look into it asap =)