Dear GOG,

The two biggest selling points of your store, at least for me, are the DRM freedom (Offline installers and no internet connection required to play) and the Galaxy client (I like time tracking, achievements, adding single non-related games). I would like to express my concern regarding the Galaxy client.

So much time has passed since the last major update (I am talking about adding features etc.) and, honestly, it makes me anxious. I am a huge Galaxy fan. I find that the Galaxy UI is much more likable than that of STEAM (what a mess). I like the color scheme, the layout, the library management options and many more features. I really believe you have great basics, or foundation, to build on and make the launcher the best out there. All in all, I think the work you have done so far is great.

But please, do not stop here. I, as I am sure many other Galaxy enjoyers, feel like you have abandoned the client. As I have mentioned before there has not been any substantial updates for a very long time. There are so many things yet to add and improve like wallet, profiles, just to name a couple. I guess what I am trying to say is, it would be nice to get some clarity on Galaxy. Is the development on hold? Is there a major update coming in the near future? Have you changed your plans and direction in terms of Galaxy? A hint of what is to come or some kind of a road map would be nice, and put some of us at ease.

Please, give us something. This drought is seriously discouraging.

I am sorry for any mistakes, English is not my first language.

Bring back the Downloader prog. I never asked for a STEAM clone client or more telemetrics to track me.
I just wanna download games I bought!
For people who are obsessed with STEAM and having "all in one" platforms. You can go back to STEAM! inb5 that's racist.

The few official messages that have leaked here and there spoke of work slowly progressing, but it's clear that the bigwigs have drastically cut funding for Galaxy, probably following the fiasco of Cyberpunk 2077.

Even in the documents leaked from the Apple/Epic Games trial, delays with Galaxy are mentioned.

Just thinking if GOG received an order from above to cut down on all costs, Galaxy development included while they think about what to do with GOG that is not very profitable. I mean, if they (another unrelated corporation) shut down factories due to making a mere 15% profit, maybe they (CDP) are looking for a buyer willing to pay more than pennies.

In order for Galaxy to succeed you must invest in making it good but maybe they lost faith.

Galaxy is fine the way it is now, in my opinon. It's perfectly functional, and it does it's job just fine. If it's a money pit than they should stop development on it. You think many people are here because of Galaxy? No. Is adding fluff features to Galaxy going to bring more people into GOG? Highly unlikely.

Galaxy is fine if it's alongside offline-installers, but the offline-installers is where the focus should be, and they should never take a backseat to f'ing Galaxy. It's what GOG has on offer that's unique, and the stores main selling point.

I like Galaxy just fine, and it's nice to have if a game is going to be receiving a lot of updates, or if you want to do some achievements or something, but it's not why I'm here. In all seriousness, I wouldn't shop here anymore if offline-installers didn't exist.

I know I whish they would abandon the client.

It’s counter intuitive. If you want offline installers, but want all the online stuff via galaxy. Why not just use galaxy and the galaxy installers? The point of the offline installers is that it’s separate from time tracking and achievements and other online stuff. To note, all installers are now galaxified to varying degrees, so offline installer is a bit of a misnomer, more like installer that doesn’t contain a full galaxy install. You are going to be disappointed at some point. Maybe not now, but eventually you will see. Offline installers are not where the focus is, or has been for several years. Numerous issues with them, and the only backtrack has been when there has been a real outcry (I.e. including the whole of galaxy in all installers, rather than just a subset). Changelogs, patches, parity etc. Is all getting worse.
GOG was unique, but has become more and more like everyone else. It’s only a matter of time until offline installers are discarded as too much effort. Once enough users use galaxy, it makes business sense to just switch.

Some users here are not supporters of Galaxy and feel a little bitter to see such a huge portion of GOG's resources being poured endlessly into Galaxy, when no resources ever get spent on fixing/upgrading the site and forums. The forum search tool is abysmal; we can't easily view/edit our own game reviews; other forum functionality seems to break on a regular basis and never get fixed.

Before they do anything more to Galaxy, imo they should put some resources into fixing other parts of their decrepit site, for a change.

Also, based on my experience, your chances of getting a direct response from GOG to a question on the forums is not very high.

Why? It would be better to improve it than abandon it. Not like I'd expect that level of thought from this place, but still.

Because I'd rather they spend their resources on being the best possible DRM-free store and the offline installers, rather than a client I don't need and which only serves the cancerous shit devouring the gaming industry, such as achievements, "social" functions and other nonsense.

Like many forums, the loudest voices tend to be the most strident views. Any thread concerning Galaxy is always going to attract a rush of 'the sky is falling, the end is nigh' type posts. However, don't equate the voice of a few with the voice of the "community", plenty of people have a range of differing views.

Personally, I buy here because of the DRM-free installers and I haven't used Galaxy so far. However, I'm more than happy for Galaxy to exist and I'm glad that other people get enjoyment from using it.

I agree entirely. I absolutely love Galaxy 2.0, it has completely replaced everything else for me (unless I'm playing a game that's particularly demanding, then I'll open only whatever client it's on). I know there's a small update coming in the near future but I am worried with the way updates have so drastically slowed down.

I mean, I love this client but it definitely has so much room for improvement, I really hope they continue to develop it and just ignore the whiners.

There would probably be much less anti-Galaxy sentiment if Galaxy were an actual enhancement to offline backup installers, instead of consistently being at the expense of them. A good example is Divinity Original Sin for which the newest installer has been bugged for two years now. I think it's unreasonable to hound GOG to update after 2 days, but can anyone here who is "tired of hearing complaints about Galaxy" really say with a straight face that 2 years "still isn't long enough" for offline installer users to be allowed access to the same bug-free previous version of the game that Galaxy users are "permitted" to roll-back to 2 years *after* the developers have already contacted GOG about it? If GOG spent half the energy addressing such issues as they do over-advertising Galaxy, they'd have been solved it already and there would be nothing to complain about.

I think all offline installer users have even wanted is just to be treated the same regarding bug fixes / updates given they are after all paying the same money for the same games (they already accept fewer features such as achievements and cloud saves). I understand the need for balancing continuing to provide offline installers with trying to position Galaxy as some "meta-client", but I'm pretty sure "give and take" should mean something more than "one side does all the giving and the other does all the taking, 100% of the time, and the givers are the ones smeared as 'haters' for calling for equality" (update / rollback parity)...

You don't need it, I don't need it and a lot of other people don't need it... but, as the nuns say, "think of the children!" :P.

Yeah, this is pretty much the main issue, I think.

I only have a bone to pick with Galaxy because it has been responsible for holding back the release of Linux versions for some games (due to the developers not wanting to "just drop achievements" out of their game, because there is no Linux client that can support them). No client, no release, no offline installers...