It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Long story short....My game was crashing constantly. I uninstalled and reinstalled GOG to my C drive. Now my game and all my progress is gone and I can't redeem my code since it gives my a message that's it's being redeemed by someone.. which is me..Checked the library again and again and nothing

I contacted GOG and CDPR Support but haven't gotten any feedback yet
avatar
TheGrandSage: Long story short....My game was crashing constantly. I uninstalled and reinstalled GOG to my C drive. Now my game and all my progress is gone and I can't redeem my code since it gives my a message that's it's being redeemed by someone.. which is me..Checked the library again and again and nothing

I contacted GOG and CDPR Support but haven't gotten any feedback yet
Where did you get the code, you might have been victim of a key-reseller
avatar
TheGrandSage: Long story short....My game was crashing constantly. I uninstalled and reinstalled GOG to my C drive. Now my game and all my progress is gone and I can't redeem my code since it gives my a message that's it's being redeemed by someone.. which is me..Checked the library again and again and nothing

I contacted GOG and CDPR Support but haven't gotten any feedback yet
avatar
mechmouse: Where did you get the code, you might have been victim of a key-reseller
Got it online from Gamestop..I don't think anything shady happened.. I was playing it this morning but was crashing constantly..Saw a reddit post stated to relocate your GOG folder to your C drive..I did that but my game is now gone and I can't reuse my code
avatar
mechmouse: Where did you get the code, you might have been victim of a key-reseller
avatar
TheGrandSage: Got it online from Gamestop..I don't think anything shady happened.. I was playing it this morning but was crashing constantly..Saw a reddit post stated to relocate your GOG folder to your C drive..I did that but my game is now gone and I can't reuse my code
can you see it in your account?

https://www.gog.com/account

if not try https://www.gog.com/account/refresh
avatar
TheGrandSage: Got it online from Gamestop..I don't think anything shady happened.. I was playing it this morning but was crashing constantly..Saw a reddit post stated to relocate your GOG folder to your C drive..I did that but my game is now gone and I can't reuse my code
avatar
Sachys: can you see it in your account?

https://www.gog.com/account

if not try https://www.gog.com/account/refresh
Nope just Witcher 1 which GOG keeps wanting me to buy...This is extremely weird..I have everything in front of me

The Case
The two disks
Game Map

Pretty much everything that comes with it. Hell the code is in my hand
Here's my game I ordered from Gamestop
Post edited January 03, 2021 by TheGrandSage
avatar
TheGrandSage: Here's my game I ordered from Gamestop
Don't see anything, file you're trying to attach is prolly too big (max 500KB I think)
avatar
mechmouse: Where did you get the code, you might have been victim of a key-reseller
avatar
TheGrandSage: Got it online from Gamestop..I don't think anything shady happened.. I was playing it this morning but was crashing constantly..Saw a reddit post stated to relocate your GOG folder to your C drive..I did that but my game is now gone and I can't reuse my code
Physical edition?
Did you get an email confirmation when your redeemed the code?

Not sure what's occurred.

You might have to raise a ticket.
avatar
TheGrandSage: Got it online from Gamestop..I don't think anything shady happened.. I was playing it this morning but was crashing constantly..Saw a reddit post stated to relocate your GOG folder to your C drive..I did that but my game is now gone and I can't reuse my code
avatar
mechmouse: Physical edition?
Did you get an email confirmation when your redeemed the code?

Not sure what's occurred.

You might have to raise a ticket.
Got the digital edition..Used the game card to enter the code..This is completely weird as my account won't register Cyberpunk at all..And I have the saves from when the game was installed on my D drive before I moved GOG to my C drive
low rated
Well, in the meantime, let me offer you what consolation I can... every minute you can't play it is still at least another minute closer to another patch which may make the crashes go away and give you a better gameplay experience in the long run.
Post edited January 03, 2021 by ChinaGovtIsFascist
avatar
TheGrandSage: Long story short....My game was crashing constantly. I uninstalled and reinstalled GOG to my C drive. Now my game and all my progress is gone and I can't redeem my code since it gives my a message that's it's being redeemed by someone.. which is me..Checked the library again and again and nothing

I contacted GOG and CDPR Support but haven't gotten any feedback yet
The game is probably still there - I'm guessing something happened when you moved GoG (Galaxy) to a new drive.

You can't redeem the code because you already did - if on the website here you go to Your Account - Games - click - do you see it? Or do you just not see it in Galaxy?

Also - was the code a GoG code or a Steam code? Maybe you only see it in Galaxy because you can link Galaxy to your Steam account and play Steam games via Galaxy.

The first thing I would do if I were you would be to go into Galaxy and see if you can redirect where it "looks" for installed games. I don't use Galaxy so I'm not sure the process.

But I'm guessing when you uninstalled Galaxy and reinstalled it, it "lost" where your Cyberpunk directory is. Do you know how to browse files on your computer using Explorer?
avatar
mechmouse: Physical edition?
Did you get an email confirmation when your redeemed the code?

Not sure what's occurred.

You might have to raise a ticket.
avatar
TheGrandSage: Got the digital edition..Used the game card to enter the code..This is completely weird as my account won't register Cyberpunk at all..And I have the saves from when the game was installed on my D drive before I moved GOG to my C drive
Previously you stated you own a physicial copy redeemed on gog, and now the "digital edition". Which is it?

Edit: for the record your profile shows you as owning one game but not what. when linked to the account page earlier you said it only shows witcher #1 which gog keeps wanting you to buy.
Have you foolishly made two accounts?
Post edited January 04, 2021 by Sachys
avatar
TheGrandSage: Got the digital edition..Used the game card to enter the code..This is completely weird as my account won't register Cyberpunk at all..And I have the saves from when the game was installed on my D drive before I moved GOG to my C drive
avatar
Sachys: Previously you stated you own a physicial copy redeemed on gog, and now the "digital edition". Which is it?

Edit: for the record your profile shows you as owning one game but not what. when linked to the account page earlier you said it only shows witcher #1 which gog keeps wanting you to buy.
Have you foolishly made two accounts?
The physical copy comes with a card that has a GOG key on it, 2 soundtrack discs, and other goodies (maps, posters, post cards, etc) so the physical edition is also a digital edition.
avatar
Sachys: Previously you stated you own a physicial copy redeemed on gog, and now the "digital edition". Which is it?

Edit: for the record your profile shows you as owning one game but not what. when linked to the account page earlier you said it only shows witcher #1 which gog keeps wanting you to buy.
Have you foolishly made two accounts?
avatar
paladin181: The physical copy comes with a card that has a GOG key on it, 2 soundtrack discs, and other goodies (maps, posters, post cards, etc) so the physical edition is also a digital edition.
Yes i know that you numpty shape - Im asking the OP what THEY mean.
*flings poo!
avatar
Sachys: numpty
Language!