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On March 31st we are going to discontinue the Fair Price Package program. Let us explain the reasoning behind this decision.

We came up with Fair Price Package (FPP) as a way to make up the price difference between various countries. Some games on GOG.COM have regional pricing, meaning the price of the same game in one place can be higher compared to its price in North America. In countries where the game is more expensive, we give users the equivalent of the price difference in GOG Wallet funds. In actual numbers, on average, we give users back 12% of the game price from our own pocket. In some cases, this number can reach as high as 37%.

In the past, we were able to cover these extra costs from our cut and still turn a small profit. Unfortunately, this is not the case anymore. With an increasing share paid to developers, our cut gets smaller. However, we look at it, at the end of the day we are a store and need to make sure we sell games without a loss.

Removing FPP is not a decision we make lightly, but by making this change, we will be able to offer better conditions to game creators, which — in turn — will allow us to offer you more curated classic games and new releases. All DRM-free.

We wanted to make sure you have some lead time to still benefit from the Fair Price Package. The program will last until the 31st of March, 2019, so if you would like to take advantage of it, now is the time. The funds you gather from the program will keep the 12 months expiration date from the moment you’ve been granted your last funds.
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First of all, thank you for your support. This was not an easy decision to discontinue the FPP program and we're grateful to you for understanding the reasons behind it. We see that quite a few of you raised concerns about GOG's future. As a part of publicly traded company, we can't comment on any financial results until they are officially reported, but we want to ensure you everything is good with GOG. Being part of a big gaming company, some reports - especially some given by significant media outlets - can often sound much scarier than reality.

You've been also concerned about your access to the games you’ve purchased on GOG. We've covered this topic years ago and it's been in our User Agreement for a long time (please check the section 17.3). This is not only a legal obligation to you but a core part of our ethics as a company.

But don’t worry, all is good, and we have a great plan for the future of GOG. We can’t wait for you to see some of the exciting things we have coming very soon.

EDIT: pinned
Post edited February 26, 2019 by elcook
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Pond86: Their store page whilst not great is better as they allow you to turn off auto-playing videos something GOG does not do at the moment.

Also i'm worried as to what elcook is saying, as chances are its going to be another site update (the one they have been apparently working on since the massive backlash they got since the anniversary update.) As we all know GOG and their history when it comes to changing things.
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elcook: The auto-play is only on the front page big spot, and only if you hover over the image. Other than that there is no auto-play enabled anywhere.
And no, the big news is not about the site update.
Go to https://www.gog.com/games?page=1&sort=popularity select Show as Grid and hover over the gamecards.
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richlind33: Dear CDP,

learn to manage, or learn to code. ;p
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HypersomniacLive: Why not both? Are the mutually exclusive?
Baby steps. lol
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elcook: The auto-play is only on the front page big spot, and only if you hover over the image. Other than that there is no auto-play enabled anywhere.
And no, the big news is not about the site update.
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rodrolliv: Go to https://www.gog.com/games?page=1&sort=popularity select Show as Grid and hover over the gamecards.
Golden words: Don't hover over gamecards.
This choice don t impact me much, to be honest, and I apprreciate the honesty.
The world economy is contracting, and these are simple consequences.

I really hope that a higher cut for devs means more interesting games on this store, as there aren t many being added.

I also hope that recovering some margin will allow GOG to invest more where needed, to scale the store website to what it should be.

Best of luck.
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Pond86: And I don't know if I should be happy or even more worried.
Be afraid. Be very afraid.
Pardon my ignorance but will it deeply affect regional pricing?
I mean, well, never got some wallet funds at all (not directly though) and such.
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victorchopin: Pardon my ignorance but will it deeply affect regional pricing?
I mean, well, never got some wallet funds at all (not directly though) and such.
Again, it will have no effect on those paying the base price or less. It will only affect those paying more, which will no longer get that difference back. (And, I'd say, as a consequence, since GOG will have no more interest whatsoever to reduce the amount of games where some regions pay more, and how much more is paid in such cases, it's very likely that more games will be priced this way and maybe also that the regions paying more will pay even more than they currently do.)
If you are from where you say you are, there is no regional pricing affecting your country at all, you pay the base price.
The coming announcement seems like it's going to be something big. But anything aside from a literal avalanche of new games is most likely going to leave me cold.
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Pond86: And I don't know if I should be happy or even more worried.
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fronzelneekburm: Be afraid. Be very afraid.
Hello, my friend. Stay awhile and listen...
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elcook: We have some intel that many GOG users will be happy about it ;)
Underpromised and overdelivered. Gotta say, I'm honestly, genuinely, deeply impressed! Well played, gog!
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i'm not ok with you guys and the road you are going
see shadowbanned thread here:
https://www.gog.com/forum/general/gog_overtaken_by_sjws
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fronzelneekburm: Be afraid. Be very afraid.
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chandra: Hello, my friend. Stay awhile and listen...
OH [redacted, please don't swear in threads]!
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bell02: i'm not ok with you guys and the road you are going
see shadowbanned thread here:
https://www.gog.com/forum/general/gog_overtaken_by_sjws
Seeing your post being low rated, I guess the vocal part of the community isn't on the same wavelength as you. Maybe it's time to bail out of this ship. I wonder how "positively" this turn GOG is taking will impact their finances.
But who am I to say antagonizing your user base isn't a smart move?
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victorchopin: Pardon my ignorance but will it deeply affect regional pricing?
I mean, well, never got some wallet funds at all (not directly though) and such.
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Cavalary: Again, it will have no effect on those paying the base price or less. It will only affect those paying more, which will no longer get that difference back. (And, I'd say, as a consequence, since GOG will have no more interest whatsoever to reduce the amount of games where some regions pay more, and how much more is paid in such cases, it's very likely that more games will be priced this way and maybe also that the regions paying more will pay even more than they currently do.)
If you are from where you say you are, there is no regional pricing affecting your country at all, you pay the base price.
Gratie!
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toxicTom: Rime costs €34.99, GOG currently taking a cut of 30%, that's €10.50.
Of those the FPP gives back €8.50 leaving €2.00 of turnover for GOG. That's effectively a 5.7% cut for GOG - not even Epic can afford to go that low.
Now that GOG said they want to lower their own cut, we don't know to how much. If we assume 20% the cut for Rime would be €7.00 - meaning with the FPP still in place GOG would make a loss of €1.50 for each sold game in those regions.

Regarding the regional prices itself let's not forget that it was the publishers who demanded those and who set (errors aside) the regional prices. I don't think GOG has a lot of say in that. So if people think a game is ridiculously overprices in their region compared to others, they should direct their anger at the publisher - not GOG.

I sometimes suspect some pubs use GOG as a playground or field of experimentation for prices, while they play it safe on Steam...
Emm... the whole point of my post #699, as clearly demonstrated by the question I asked at the end of it, was to highlight how arbitrary both the model of regional pricing and the rationale used for it are.

And the point of my post #700 was two-fold:
1. Highlight that the wording in the OP is misleading as 53% (rounded) of the catalogue is far from some games; if only some games had a higher than the US price, i.e. lead to a FPP, then the FPP probably wouldn't need to be terminated.
2. Question if the FPP's fate was sealed by GOG's own mistakes when pricing certain regions; when the FPP is equal or even higher to the full price of some of the more expensive games in the catalogue and nobody at GOG catches it for an extended period of time, of course it's going to be very costly - note that CA in the case of Tropico 5: Complete Collection shouldn't be receiving any FPP at all. Add mistakes like giving an almost 90% discount when it should have been around 7% (rounded), also for an extended period of time.

Combine them with any other reason given by GOG (none of which I dispute) and my point at the end of this post, it all adds up and ends in making the FPP unviable.

But there's no anger on my side. My stance on the matter of regional pricing is not to make any devs/pubs (and as a consequence the store/stores) any money, and let them know. So whether it stayed or goes makes no difference to me personally, I've never benefited from the FPP, not once.

The one thing that's on GOG, imho, is underestimating the whole regional pricing thing (number of games with price hikes and level of them by devs/pubs, regional pricing for classics (even those previously flat priced), price fixing, feasibility of breaking even, etc.) when they introduced it and the FPP.