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On March 31st we are going to discontinue the Fair Price Package program. Let us explain the reasoning behind this decision.

We came up with Fair Price Package (FPP) as a way to make up the price difference between various countries. Some games on GOG.COM have regional pricing, meaning the price of the same game in one place can be higher compared to its price in North America. In countries where the game is more expensive, we give users the equivalent of the price difference in GOG Wallet funds. In actual numbers, on average, we give users back 12% of the game price from our own pocket. In some cases, this number can reach as high as 37%.

In the past, we were able to cover these extra costs from our cut and still turn a small profit. Unfortunately, this is not the case anymore. With an increasing share paid to developers, our cut gets smaller. However, we look at it, at the end of the day we are a store and need to make sure we sell games without a loss.

Removing FPP is not a decision we make lightly, but by making this change, we will be able to offer better conditions to game creators, which — in turn — will allow us to offer you more curated classic games and new releases. All DRM-free.

We wanted to make sure you have some lead time to still benefit from the Fair Price Package. The program will last until the 31st of March, 2019, so if you would like to take advantage of it, now is the time. The funds you gather from the program will keep the 12 months expiration date from the moment you’ve been granted your last funds.
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First of all, thank you for your support. This was not an easy decision to discontinue the FPP program and we're grateful to you for understanding the reasons behind it. We see that quite a few of you raised concerns about GOG's future. As a part of publicly traded company, we can't comment on any financial results until they are officially reported, but we want to ensure you everything is good with GOG. Being part of a big gaming company, some reports - especially some given by significant media outlets - can often sound much scarier than reality.

You've been also concerned about your access to the games you’ve purchased on GOG. We've covered this topic years ago and it's been in our User Agreement for a long time (please check the section 17.3). This is not only a legal obligation to you but a core part of our ethics as a company.

But don’t worry, all is good, and we have a great plan for the future of GOG. We can’t wait for you to see some of the exciting things we have coming very soon.

EDIT: pinned
Post edited February 26, 2019 by elcook
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Klumpen0815: You know, if you really need the money so bad, let everyone pay at least the so called "base price" and not do massive regional discounts. This way more money could be made without scaring away European customers.

Just an example out of many:

Foundation [inDev]
developer/publisher: Polymorph Games / Polymorph Games
>> 34.35$ +15% GB
>> 34.00$ +13% regCZ, regDE, DK, regIT, regRO, regRS, SE
>> 31.28$ +4% AU, NZ
>> 30.05$ +0% CH
**29.99$ base price (North America)
>> 28.59$ -5% PL
>> 25.49$ -15% CA
>> 24.33$ -19% NO
>> 15.03$ -50% regAR, BR
>> 14.49$ -52% UA, regUZ
>> 13.19$ -56% CN
>> 7.68$ -74% RU

Source:
https://www.gog.com/forum/general/good_news_price_updates

The so called "base price" is on position 8 of 12, hardly a base.
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eisberg77: The European price includes taxes, the North American price does not include taxes and is something the buyer has to pay on top of the base price.
And in Norway and Canada they pay negative taxes? Or why do they get a discount?
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GOG.com: which — in turn — will allow us to offer you more curated classic games and new releases.
Let's see if this really will lead to more classic game releases as the classic games aren't the ones which had strong regional pricing or if this is just the usual marketing bla bla.
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GOG.com: which — in turn — will allow us to offer you more curated classic games and new releases.
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eiii: Let's see if this really will lead to more classic game releases as the classic games aren't the ones which had strong regional pricing or if this is just the usual marketing bla bla.
Its probably just marketing. Let's not forget that introduction of regional pricing on gog was supposed to bring a flood of AAA games to gog. That hasn't happened up to this day. And those games are a rarity on gog.
I am late to the party, but I will say my peastling nonetheless:

I must say I was worried when I finished reading this news post, but only after I read several comments here, explaining more how the whole Fair Price Package worked (that you actually paid it out of your pockets), I calmed down.

It´s not nice when you see one of the 3 GOG pillars to crumble, though understanding now how exactly it came to be and how it worked, I admire you guys even more.

FPP was a VERY nice thing and I as an European appreciate it greatly, but now i completely understand the reasons why it had to go. and it won´t change a thing about me buying games here.

You´re my favorite store for quite some time, I have stopped buying my games everywhere else and have GOG as my main and only game digital distributor. So you do not have to worry whatsoever that I would leave, nor would I want to.

So thank you, GOG, for all your hard work, be it on new or old games, and I am looking forward to all the new things you have in store for us (both literally and metaphorically) :)
I didn't really care about the fair prices programm, this made me on the contrary buy more stuff, because I allways had like 0,50€-3€ in my wallet and it looked like I could buy a new game with it, so no harm done when ending it.

But I am really concerned when it comes to cooperations with others.
I hope you/GOG do(es)n't start selling DRM protected games, to be able to compete or let others sell them for you/GOG.

That would be really hard stuff.

Other kinds of cooperation might work, as long as you/ GOG do(es)n't lose your/their ethics.

I hope we see good games in the future.
You can call me an obsessive collector - 675 on gog, 338 on steam and another several hundreds from other sources. Far too much for my remaining life time.

I always preferred to buy on gog, but with my recent (2 years) interest for visual novels, this policy got a massive blow. For whatever reason, all 18+ content has always been a no go for gog as far as anime characters are concerned. Not so much in other games -- I mean, Witcher 3 (of course, an in-house product)!

I wonder if by doing so GoG isn't deliberately disregarding a massively growing market and pushing customers in the wide open maws of other storefronts.

Also, the current decision is prone to be problematic considering big markets like Brazil, where steam has massively reduced regional prices. Of course, idk the percentage of gog sales that go to such countries.

That all being said, being in the EU I personally have no problem with the decision to cut the fpp.
I do have a bit of a problem with other policy decisions mentioned above or unmentioned.

Anyway, thanks for being open about that and I hope gog will continue to provide the services they have been appreciated for for a long time now.
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Matruchus: Let's not forget that introduction of regional pricing on gog was supposed to bring a flood of AAA games to gog. That hasn't happened up to this day. And those games are a rarity on gog.
It was also supposed to be judged on a case by case basis, only high quality games widely requested by the community being allowed through despite requiring such pricing. How fools we were to fall for it then, when they claimed to be "getting back to [their] roots" that way.
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PaterAlf: And in Norway and Canada they pay negative taxes? Or why do they get a discount?
:)) And all EU countries plus Serbia and Montenegro (but minus Poland, which has negative ones) have the exact same taxes, which as it happens lead to the games ending up priced as if 1 EUR = 1 USD, so the taxes vary wildly along with the exchange rate :)) But when it's not 1 EUR = 1 USD those taxes vary from game to game too, even from same publisher, even from same series, and even between the base game and its DLCs. You may have higher taxes for an older game from a series than for a newer one, or "positive" taxes on the base game and negative ones on the DLC, or the other way around!
Would be funny if it wouldn't be so sad that people still fall for the idea that regional pricing has anything whatsoever to do with taxes.
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3bears: maybe GOG have just overextended themselves and this would be an opportunity for them to get back to basics ?
No "maybe" there, definitely and for many years now, that happened even before the "good news". But good luck with that last part. See the post announcing new stuff, and watch them overextend even more, and go even further away from said basics, and original claimed purpose.

I wonder, what do "the six" think of things now, how this relates to the discussions they had when they were invited there...
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Morpheeus123: as long as you/ GOG do(es)n't lose your/their ethics.
Oh, don't worry about that. It's been long since it happened, since no regional pricing was the 2nd clear, specific pillar of their stated values.
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marantana: I always preferred to buy on gog, but with my recent (2 years) interest for visual novels, this policy got a massive blow. For whatever reason, all 18+ content has always been a no go for gog as far as anime characters are concerned.
Um, GOG recently started adding VNs. And thought Steam was pushing them away.
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marantana: Also, the current decision is prone to be problematic considering big markets like Brazil, where steam has massively reduced regional prices.
How, exactly? Again (and again, and again...), the FPP ONLY applied to countries paying MORE than the US price. For those paying that same price or less, nothing will change whatsoever.
Post edited February 27, 2019 by Cavalary
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Celton88: This is sad news, but I appreciate the honesty and advance notice. I hope it all works out.
I only would have called it an "advance notice" when GOG would have announced that before one of the big sales. I'm curious if there will be any bigger sale before they'll drop the FPP.
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Vlash: Many games on gog.com have for a really long time had a higher price then Steam here in Norway.
Very often a gog game on sale with 20-40% off (even with FPP included) has a higher price then the regular Steam price (that is not on sale). I bought many gog games before, but as soon as I started to notice this, I have almost bought none... I do hope gog continues to stay alive though, best of luck to you.
The same happens in Mexico, the games in GOG with discount are more expensive than in steam at full price. In Latin America it is almost prohibitive to buy games in dollars, with the volatility of our currencies.

Steam has been offering regional prices for several years and accepting payments in local currency, and things seem to work for them.

I love GOG and CDProject, but my wallet loves more to pay in Mexican pesos.
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marantana: I always preferred to buy on gog, but with my recent (2 years) interest for visual novels, this policy got a massive blow. For whatever reason, all 18+ content has always been a no go for gog as far as anime characters are concerned.
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Cavalary: Um, GOG recently started adding VNs. And thought Steam was pushing them away.
Well, yes, quite some time ago in fact -- since Higurashi at the very least.
But always only in the all ages version.
Of course, most of the time you can get a patch for free somewhere, but that's not always the case and due to the policy changes at steam some devs have already begun to handle this differently. (For a discussion of how well or bad valve handle this new policy this thread is not the right place, I already went ot by including this concern.)
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eiii: I'm curious if there will be any bigger sale before they'll drop the FPP.
Quite certainly. There has been a major sale every March so far (after they started having sales other than the Summer and Winter ones, that is).
Sad news, sad news. FPP made GOG great - really really great, and unique, as far as I know.

As other users pointed out, many times I did a purchase I wouldn't have made, kicked in my decision by what was left in my Wallet.

Drop FPP and GOG gets demoted to "good".

However I appreciate the honesty and the fact nobody tried to pass this as "good news, everyone!", like last time.

But one fundamental thing is still at stake: it's like people at GOG would swear on this statement:

"Whatever happens, our games will always be DRM-free."

Yet "always" always means something completely different than "always" actually means.

So the above statement could actually mean:

a) "There is no foreseeable reason why we should drop our DRM-free policy now or in the near future." That is, as costly and inconvenient delivering products DRM-free may be publishers-side, it's surely outweighted by the fondness for DRM-freedom on the custumer's side.

OR

b)"Rather than giving up the practice of selling our products DRM-free, we would cease to exist". I mean they would at least feel obliged to change their name and cut any tie with the former GOG.com, not that they give up their jobs or set themselves on fire.

If "b" would be the true meaning, I would sleep tight.

But the world is slippery, and the word "always" is a false, deceitful holding point.

Benjamin felt a nose nuzzling at his shoulder. He looked round. It was
Clover. Her old eyes looked dimmer than ever. Without saying anything, she
tugged gently at his mane and led him round to the end of the big barn, where
the Seven Commandments were written. For a minute or two they stood gazing
at the tatted wall with its white lettering.
‘My sight is failing,’ she said finally. ‘Even when I was young I could not have
read what was written there. But it appears to me that that wall looks different.
Are the Seven Commandments the same as they used to be, Benjamin?’
Post edited February 27, 2019 by theMole4
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theMole4:
They promised no regional pricing in the past too, and that if any of GOG's values, clearly mentioning DRM free AND no regional pricing, went away GOG would cease to exist. So I wouldn't rest easy on their promise either way it was made.
The only thing is that now even the last vestige of any other value was thrown away, DRM free remains absolutely their only selling point, and they're way smaller than Steam and CDP is way smaller than Ubi or EA or even Epic. So they stopped targeting a niche and decided they must compete for the same piece of the mass market pie as the big players, but they can't compete on equal footing, need something to set them apart, and that's now absolutely the only thing left. If they'd get rid of it, GOG would go under.
... which isn't to say I don't seriously worry that Galaxy will be pushed even more. Maybe for patching, maybe with some sort of added "offline mode", but seems likely, sooner or later.
Edit: And there's also this thing about certain features requiring accounts on 3rd party sites, which already exists for a few games, so...
Post edited February 27, 2019 by Cavalary
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theMole4: Sad news, sad news. FPP made GOG great - really really great, and unique, as far as I know.

As other users pointed out, many times I did a purchase I wouldn't have made, kicked in my decision by what was left in my Wallet.

Drop FPP and GOG gets demoted to "good".

However I appreciate the honesty and the fact nobody tried to pass this as "good news, everyone!", like last time.

But one fundamental thing is still at stake: it's like people at GOG would swear on this statement:

"Whatever happens, our games will always be DRM-free."

Yet "always" always means something completely different than "always" actually means.

So the above statement could actually mean:

a) "There is no foreseeable reason why we should drop our DRM-free policy now or in the near future." That is, as costly and inconvenient delivering products DRM-free may be publishers-side, it's surely outweighted by the fondness for DRM-freedom on the custumer's side.

OR

b)"Rather than giving up the practice of selling our products DRM-free, we would cease to exist". I mean they would at least feel obliged to change their name and cut any tie with the former GOG.com, not that they give up their jobs or set themselves on fire.

If "b" would be the true meaning, I would sleep tight.

But the world is slippery, and the word "always" is a false, deceitful holding point.

Benjamin felt a nose nuzzling at his shoulder. He looked round. It was
Clover. Her old eyes looked dimmer than ever. Without saying anything, she
tugged gently at his mane and led him round to the end of the big barn, where
the Seven Commandments were written. For a minute or two they stood gazing
at the tatted wall with its white lettering.
‘My sight is failing,’ she said finally. ‘Even when I was young I could not have
read what was written there. But it appears to me that that wall looks different.
Are the Seven Commandments the same as they used to be, Benjamin?’
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theMole4:
The day GOG stops offering DRM free games, it's the day I go back to piracy.
Yes, I find Cavalary's analysis sound, and what trusteft said also crossed my mind.