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On March 31st we are going to discontinue the Fair Price Package program. Let us explain the reasoning behind this decision.

We came up with Fair Price Package (FPP) as a way to make up the price difference between various countries. Some games on GOG.COM have regional pricing, meaning the price of the same game in one place can be higher compared to its price in North America. In countries where the game is more expensive, we give users the equivalent of the price difference in GOG Wallet funds. In actual numbers, on average, we give users back 12% of the game price from our own pocket. In some cases, this number can reach as high as 37%.

In the past, we were able to cover these extra costs from our cut and still turn a small profit. Unfortunately, this is not the case anymore. With an increasing share paid to developers, our cut gets smaller. However, we look at it, at the end of the day we are a store and need to make sure we sell games without a loss.

Removing FPP is not a decision we make lightly, but by making this change, we will be able to offer better conditions to game creators, which — in turn — will allow us to offer you more curated classic games and new releases. All DRM-free.

We wanted to make sure you have some lead time to still benefit from the Fair Price Package. The program will last until the 31st of March, 2019, so if you would like to take advantage of it, now is the time. The funds you gather from the program will keep the 12 months expiration date from the moment you’ve been granted your last funds.
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First of all, thank you for your support. This was not an easy decision to discontinue the FPP program and we're grateful to you for understanding the reasons behind it. We see that quite a few of you raised concerns about GOG's future. As a part of publicly traded company, we can't comment on any financial results until they are officially reported, but we want to ensure you everything is good with GOG. Being part of a big gaming company, some reports - especially some given by significant media outlets - can often sound much scarier than reality.

You've been also concerned about your access to the games you’ve purchased on GOG. We've covered this topic years ago and it's been in our User Agreement for a long time (please check the section 17.3). This is not only a legal obligation to you but a core part of our ethics as a company.

But don’t worry, all is good, and we have a great plan for the future of GOG. We can’t wait for you to see some of the exciting things we have coming very soon.

EDIT: pinned
Post edited February 26, 2019 by elcook
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elcook: It is soon, not like soon™ ;)
Your killing me man... killing me. I'm going to flip a table. (╯°□°)╯︵ ┻━┻
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Fesin: That's good to hear, and it's good that you put out a statement on the forums so soon. But like I said in the other thread, I hope you will put out a statement like that on the front page and eben send out a press release. The Kotaku article already reached a mainstream newspaper in my country, so even if that report is wrong, it could still severely damage consumer trust if that fire is not put out immediately.
They can't!

They are a publicly traded company. Financial statements must be released on a pre-announced timeframe so that all investors are on an even footing. A few years ago, the head of CDP got a little heat for talking about sales numbers for the Witcher ahead of the financial reports.

I'm a consumer like you, so I can talk about what I can find and speculate. I highly suggest you look at my post in the other thread where I provide the numbers for GoG since 2012 as appeared on their financial statements. With the first 3 quarters of last year reported thus far, 2018 is the ONLY year that GoG might lose money as a division. One year after they had record profits. It is not doom and gloom. And with the 4th quarter traditionally being GoG's best quarter, it is even possible they do not show a loss for 2018. We will find out on March 21.
Post edited February 26, 2019 by RWarehall
too bad, I think it was an excellent compromise back then and very customer friendly.

But this won't change anything on my side regarding gog. Just hope you guys/gals can keep up your usp: DRM-FREE.

Good luck for the future
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elcook: It is soon, not like soon™ ;)
Thanks for the information it has helped ease some of my fears as i loved your dream at the start if it all back in 2008 and dont want the dream to die.

I have seen a number of stores disapear in the last 10 years Dot emu for instance and i know it cannot be easy to attract people from the likes of Steam or the new Epic Store but if you can fight on for what you think is right then i am 100% behind you.
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amund: It's matter of spending more money or nothing at all as there are no DRM-Free alternatives.
When it comes to smaller indie devs, there's always itch.io. Some real gems there.

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amund: Also, I hope you start bringing some good news soon. It's been a lot of bad stuff the last few months; broken website, Galaxy issues, how you handled social media, devs leaving or unhappy with your service. A lot of these things can be fixed, I hope this year will be a change in the positive direction for GOG.
This!!!

Bottom line: I had loved GOG when it still had been Good Old Games, I loved that it had gotten enough traction to start offering A titles, and I appreciated the FPP package. I've got 675 games on my GOG account at the moment, compared to the 70 on my Steam account. So I feel like I've got a moral right to comment on this situation.
How about abolishing the 10% launch rebates, it never swayed me into buying a game as I know that there's likely to be a better deal in a future sale. If I want to a game as soon as it is released here then I'll get it without caring about that 10%.

I rarely buy on release day anyway so peoples who often do might have a different opinion.
'...some of the exciting things we have coming very soon...'

I demand blackjack and hookers!
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GOG.com: Removing FPP is not a decision we make lightly, but by making this change, we will be able to offer better conditions to game creators, which — in turn — will allow us to offer you more curated classic games and new releases. All DRM-free.
Given that gog has been rejecting new and classic releases for no good reason and the community had to make alot of noise to get gog to change their mind on a tiny fraction of those rejections, you'll have to forgive me if I don't believe this quoted part.
like making your galaxy crap mandatory and bringing more games that you will be locked out off unless you have an active internet connection ?
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This is because of Epic and their cancerous business practices. Epic are the ones who started this, instead of trying to make a store that provides a better service they are locking games and buying out developers with a %. Now GOG has to give a bigger share to developers instead of giving it to the customers like they used to. Every developer that has an exclusivity deal with Epic should be boycotted forever.
Fingers crossed this financial situation turns another direction, i really appreciate GOG and its services, appreciate the update and stay strong!
It's fair.

Technically it was kind of a bad idea (from a business perspective) in the first place.

The problem has always lied solely with the publishers demanding regional pricing, so often charging the less rich region more money, as that makes sense.

I remember the racket when regional pricing was announced. Gog has done a nice thing for taking the loss out of their own cut but... Yea. Can't do that forever.

So, publishers suck. Nothing new here.
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eisberg77: But to be fair, there are a massive number of self publishing developers as well, so a higher revenue cut for them does actually mean more money for them that they can in turn use the extra money to make better games.
I'm sorry but if 60 or 70% of the final price is not enough for them then they shouldn't be doing business at all. The way the pricing is going since Epics attack on the distribution platforms it will only result in distributors having to close down with time cause the small cuts from sales they will get won't be enough to keep all the store servers and the whole system going. People just think that gog and Steam are only stores. No, they do have huge upkeep costs which developers and publishers don't have to carry. They offer cloud services, multiplayer support, patching systems, client, developer support, marketing stuff, and a lot more. All of that has a cost. Stores are not a charity.
Post edited February 26, 2019 by Matruchus
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elcook: GOG [..] soon.
Knowing GOG, I'm not going to hold my breath. But like many others, I understand why FPP had to go, and I have an open mind to look forward to whatever you have in the works.
All the best! :)