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Ice_Mage: Don't ever log out.
Or this might happen.

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gogtrial34987: Nip google Captcha in the bud
Thanks for link. Clicked the button, and also on a different thread on same topic while at the wishlist. Those votes on the wishlist will probably be about as effective as this thread to remove reCaptcha, but symbolic action is slightly better than nothing.
Post edited August 23, 2023 by LesTyebe
I hate reCaptcha with a passion but in all honesty, I never saw it on GoG. I just never log out and I think I never did in the past few years.
The most idiotic thing about GOG's CAPTCHA usage, in my view, is that it is applied to every support page (if you've never seen a CAPTCHA there, that's because your IP address is "known" to Cloudflare - which you can consider either good or bad). Almost all these pages are read-only so aside from preventing mass page-reloading, there is no conceivable reason to block access - and the last thing paying customers with technical issues should have to deal with is further obstacles in finding a fix.

However Cloudflare have switched from reCAPTCHA to hCAPTCHA so you could argue that there has been progress here - but no thanks to GOG.
Personally I think gog.com just needs to permanently get rid of this captcha stuff.
I've never seen that. In my main browser, I've been logged into GOG for quite a few years now, and never once had to re-log in or do any captchas. Some other sites do seem to "forget" me every once in a while even if I don't log out, but whatever GOG does, as long as I don't clear the cookies, it's permanent.

But even if I use something else I don't see any captchas, like right now I launched Firefox, made sure all data was wiped, went to GOG, logged in, and bam, I'm in, no fuss.

As far as practical suggestions, I dunno...if it's related to IP address, move elsewhere? Or use a VPN if moving is too inconvenient.
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InSaintMonoxide: What i hate most with reCaptcha are those "click all images with motorcycles" or whatever questions where like 2 pixels of the motorcycle are on a new tile. Am i supposed to click them too? What about the people driving them, do they count as part of the vehicle as well? The task is often times very vaguely defined and that's extremely annoying.
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g2222: ReCaptcha overthinking has become an Internet meme. Of course. Like everything else, too.
These are the only ones I regularly fail. I always mark everything where even a pixel of the desired object is and it refuses it 99% of the time. This repeats until I get a clear one. I know what I have to mark, but made it a sport to never change my pattern :P
There some 'difficulty' settings a site can ask from google.
When the captchas are shown, that has very slow fade in, the chances are high that you will fail, no matter what. For these more often than not also the timing is important. And when there are several of these in a row, one will probably get impatient and is more likely to misclick.
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eric5h5: ...if it's related to IP address, move elsewhere? Or use a VPN if moving is too inconvenient.
It is related to IP address and a VPN or proxy server (which, unless you are using a personal one, means sharing an IP address with other users) is more likely to trigger a CAPTCHA (though I keep a list of PHP proxies to use to bypass Cloudflare's nonsense when I only want to read a webpage - pet hate: having to complete a CAPTCHA only to find the webpage in question has been taken over by a domain parking service).

Google Translate can be used as a proxy too but this, and other proxy usage, should only be done for sites that you do not login to (i.e. only to view contents of supposedly public webpages) since your cookie data (and login credentials) are no longer secure.
I am not seeing anything similar at least when visiting the the GOG pages either with Chrome, Chromium or Edge browsers, but then I use them with vanilla settings (ie. allow them to save and keep cookies) and have NOT installed any additional adblockers or whatever.

Is that what those orange and red small icons on your screenshots are, on the top right corner? Some sort of very helpful adblockers and Youtube ad removers that you possibly couldn't live without?

I don't recall when was the last time I have seen recaptcha on GOG, many months ago or even years. (I recall hearing it is always triggered if you e.g. redeem a code on GOG, but I guess I hardly ever do that either.)

One thing that DOES happen if I visit from a new PC which has a new IP address and I don't have GOG cookies present in the browser, is that it triggers the two-factor-authentication and I have to get the code from my email. But then, that is how it is supposed to work, I guess, to stop anyone logging into my account from another PC, by just knowing my password.
Post edited August 23, 2023 by timppu
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eric5h5: But even if I use something else I don't see any captchas, like right now I launched Firefox, made sure all data was wiped, went to GOG, logged in, and bam, I'm in, no fuss.
I am unsure what triggers recaptcha on GOG (like you, I practically never face it), but two-factor authentication seems to trigger if BOTH of the following are true:

1. Your IP address (the public IP address that other machines on the internet sees you as) has changed.

AND

2. Your browser doesn't have a valid login cookie.

So for instance in your case, even if you apparently wiped all data (cookies) in Firefox, two-factor-authentication was not triggered because you probably still had the same public IP address.

However, I guess that doesn't have anything to do with recaptcha, it is not triggered for me even with those two conditions, only 2FA is. The thing that seems to cause recaptcha-issues at GOG is having some special build browser with custom skins and ten different adblockers. Somehow recaptcha has an issue with them.

I can't compare that to other sites because with e.g. Epic store or Steam I use their clients, which don't let me install adblockers or puberty blockers, or modify them in any shape or form. Well, Epic Store client still asks for a 2FA code every now and then, even when running it on the same PC. It may be it detects I am running it on two different PCs, hence thinks it is casual piracy (using the same account by different people, even if not at the same time), hence keeps harassing me with the 2FA code over and over again. Really Epic...
Post edited August 23, 2023 by timppu
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timppu: I am unsure what triggers recaptcha on GOG (like you, I practically never face it), but two-factor authentication seems to trigger if BOTH of the following are true:

1. Your IP address (the public IP address that other machines on the internet sees you as) has changed.

AND

2. Your browser doesn't have a valid login cookie.

So for instance in your case, even if you apparently wiped all data (cookies) in Firefox, two-factor-authentical was not triggered because you probably still had the same public IP address.
It's also possible to just turn 2FA off. I haven't done that though; I didn't even think about it, but that's an interesting observation about it not being triggered.
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eric5h5: practical suggestions, I dunno...if it's related to IP address, move elsewhere? Or use a VPN if moving is too inconvenient.
If it's related to IP address, similar effects should occur at least at some of other regularly visited sites. They do not.

Move or use a VPN? It seems we have very different definitions of "practical".
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LesTyebe: If it's related to IP address, similar effects should occur at least at some of other regularly visited sites. They do not.
Er, no? GOG is in charge of how their login works. Whatever they do doesn't apply to any other sites you might visit.
Move or use a VPN? It seems we have very different definitions of "practical".
Moving obviously isn't practical. Or at least it should be obvious; sorry you take everything literally. I would advise you not to do that.
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timppu: I am not seeing anything similar at least when visiting the the GOG pages either with Chrome, Chromium or Edge browsers, but then I use them with vanilla settings (ie. allow them to save and keep cookies) and have NOT installed any additional adblockers or whatever.

Is that what those orange and red small icons on your screenshots are, on the top right corner? Some sort of very helpful adblockers and Youtube ad removers that you possibly couldn't live without?
It seems reasonable to me that different people using even the same browser with different configurations will experience different results. Use of different browsers (Brave mostly here, sometimes Firefox) would add more variation of experience.

The icons are in the Brave browser. Orange is default Brave ad and tracker blocker and red is some Brave specific token program which I don't participate in or know anything else about. If you didn't know what they are, why make suggestions about why they are being used?
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eric5h5: sorry you take everything literally.
I thank you for the friendly advice about defining that which is literally obvious. It has been warmly received and shall be swiftly implemented.