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Hey all! Thanks for the feedback. I'm actively gathering it and forwarding it to the Team.

There's an ongoing send-out of emails regarding the cloud saves clean-up that is happening in batches to ensure a smooth experience for everyone managing their savefiles, and not strain our infrastructure. We’ll also have a proper announcement once the majority of emails go out, and more options to access the tool besides just the email link and the support article.
Post edited June 05, 2024 by king_kunat
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Fonzman: Can anyone from GOG comment on how "automatic deletion" is handled on August 31st?

- Are the oldest files beeing deleted until the cloud save amount goes down to 199,9mb?
- Are all cloud saves beeing deleted from games with 200+mb?
- How is Galaxy handling cloud saves if I reach the limit after August 31st? Is it deleting my oldest save in favour of my newest? Is it giving an error?
- What happenes if a game auto-saves and thus drives my save-amount ofter the 200mb limit?
Here's the link again to GOG's support center. Some of your questions are answered there:

"Review your Cloud Saves to avoid loss of files"
https://support.gog.com/hc/en-us/articles/18730340487709-Review-your-Cloud-Saves-to-avoid-loss-of-files?product=gog
If only the design would have an option for displaying all the stored save files of a given game in the same page without pagination, that'd make the user experience so much better. Also, having a button for deleting all saves of a given game could come quite in handy as well (maybe put it besides the 'remove old saves' button which is great btw; or even better, directly on the 'manage your cloud saves' page).

Otherwise I like the design and it's a bit of a shame that this functionality of accessing our cloud saves isn't linked in the account menu or the profile page and has to be accessed either through the link that has been shared here or that salesmango one from the mail (and on that note: wtf gog?).
Post edited June 05, 2024 by Wirvington
With this Update I'd like to see three major changes then.

1. Unless I missed something there isn't really a clear way to access and manage our Cloud saves and what's inside them (had to google "gog cloud saves" to access mine). We need an actual Cloud Saves button on our profile page and the profile drop down (that shows Games/Movies/Wishlist/Redeem Code, wedge a "Cloud Saves" button Between the Games and Movies buttons). On Galaxy let us see our own profiles like its shown on GOGs website and put a Cloud Saves tab next to the Games tab.

2. A new warning message to let us know when we hit 175MB and 200MB of storage for a game.

3. A modification for the "Synced With GOG Galaxy Cloud" message that pops up after we close a game, add "(X)MB/200MB Used" in that message so we can see how much space is used after we close a game.
For now I can see that you have a problem with your storage management. Okay, you need more infrastructure to be focused on games. But we have an elephant in the room - older versions of games. While I appreciate them, how do you plan to manage your storage space with such a burden?
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twistedpony: I think limiting cloud storage is a reasonable business decision to manage costs,
GOG has already had Cloud Save storage limitations long before today, and the existing limits are way too low for some games.

For games like HOMM 5 and Desperados 3, I am always constantly having to delete saved games all the time, because the save files for those games are so large that they very quickly use up all of GOG's old Cloud Save storage quota.

For GOG to make the limit even lower than it already was is going to make the Cloud Saves functionality very much useless for games like that.
I understand server costs and why you're doing this. It would be nice if you could implement a setting where people can put in a folder path for their own NAS or other cloud storage and save games directly there instead of keeping them locally.
This 200mb limit is extremely restrictive, unpractical and will dissuade me from buying things on GOG in the future.
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Fonzman: And in the end, to all developers: DECIDE TOGETHER FOR A CERTAIN SAVE-FOLDER AND STICK TO IT! Windows already has the "My Games"-Folder .. why do developers put their saves all over the place? I find them in AppData, I find them in arbitrary folders in My Documents, I find them sometimes in the install-folder of the game... This stupidity has to stop!
I can field this one. Microsoft Windows never thought to enforce a standard directory heiarchy until the NT5 release, and even then that heiarchy wasn't pushed to consumers until 5.1.

So you have about 7 years before anyone at Microsoft began asking developers to store their files in a specific place from their first (successful) release.

Even Unix was a bit late to the party (having started in the 1970s) of making a standard, and some operators refuse to follow that standard or it's brother, the Base Directory Specification.
The news has reached Reddit and people don't seem happy:
https://www.reddit.com/r/pcgaming/comments/1d8rw16/gog_will_delete_cloud_saves_bigger_than_200mb/

Unfortunately, this further restriction gives the idea that GOG is increasingly in bad shape financially.
So disappointed with this limitation, I intend to buy Bethesda RPG , Witcher 3, Cyberpunk 2077, HoMM 5, many more old strategy & RPG here, which require more than 200 MB storage for save files. GOG already don't care about my local currency & exchange rate for my currency vs US dollar nowadays is very high. Now, you give one more reason to not buy on your store with this limitation.
A nuke-all cloud saves option for a game (or even all games) would be good. Enderal for some reason has 120-some pages of mostly 1-2KB files... I ain't wasting my time on that. Wtf is up with that anyway?

Honestly, while I like the idea of having backed-up saves online, I can't think of a single instance I ever really made good use of them. Typically, when I play a game again after a long absence I end up starting over again anyway, so at that point cloud saves just seem to get in the way because I have to fight the client sometimes when it tries to repeatedly download old saves I don't care about. I don't ever hop between devices so that advantage is totally lost on me.

Not to mention when Galaxy spazzes out at times where it tries to sync before/after playing and it does nothing instead, completely soft-locking itself.
high rated
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Alexim: The news has reached Reddit and people don't seem happy:
https://www.reddit.com/r/pcgaming/comments/1d8rw16/gog_will_delete_cloud_saves_bigger_than_200mb/

Unfortunately, this further restriction gives the idea that GOG is increasingly in bad shape financially.
It might be 'news' to the Reddit crowd but that's already known here. Looking at the CDPR financial reports, GOG's persistent problem is high selling / admin costs, i.e. they're spending like Steam trying to match Valve's backend blow-for-blow without having Steam's income. They've tried everything they can to get income / sales up but when that fails they've got no choice but to reduce costs. No-one wants to admit it but Galaxy is costing them a fortune. Even if Galaxy Cloud Saves servers cost them €5k-€10k per month, if they're only making €2,950 / $3,208 profit per month (38,000PLN = €8,850 / $9,625 reported profit for the whole 2023 Q3 in latest report) then Cloud Saves alone is eating +60% of their profits. Margins are that thin.

As for a couple of people attempting "Oh yeah well I'm not gonna buy here anymore if you don't give me infinite cloud storage" blackmail (something even Google / Microsoft don't do with over a trillion in the bank), if GOG run out of money and close up shop then no-one will be buying anything from them and all those unlocked achievements / cloud saves and Galaxy itself will go *poof* and vanish overnight. I get why people might want to use a client but people need to start "joining the dots" here when this comes almost straight on the back of a "our profits have shrunk to almost nothing due to high platform operating costs" quarterly investor report.
Post edited June 06, 2024 by ListyG
Hello,

I have found out that Frostpunk saves can take over 70MB each. I was wondering what would happen if I installed Frostpunk, forgot to turn off cloud saving for it, played a little, saved 2 times (plus 2 autosaves), bringing me over 200MB limit - would then I lose cloud saves for all other games?
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Alexim: The news has reached Reddit and people don't seem happy:
https://www.reddit.com/r/pcgaming/comments/1d8rw16/gog_will_delete_cloud_saves_bigger_than_200mb/

Unfortunately, this further restriction gives the idea that GOG is increasingly in bad shape financially.
And you picked the best reddit place for comments. Only the nicest guys there. I remember not long ago around new year (either last one or the one before) there was an issue on google where they made their callendar pick automaticaly any new e-mails you get with dates in them and set them as events on your callendar. Few of the GOG e-mails ended there too(and the epic free games mails too) and a random guy made a thread how GOG is abusing gmail and somehow have the power to create callendar entries and how shady that is - got some nice upvotes there too and the mods said its totaly okay - even though it got reported... You mention Epic and ppl start loosing their sh ... And then there is Valve - their god. But I don't want to spam more with the crazy interactions I've had with Valve's followers. It is really the last place I would read for feedback

The "gaming" reddit is way better in that regard and people are way more understanding - > https://www.reddit.com/r/gaming/comments/1d930hf/gog_will_delete_cloud_saves_larger_than_200mb/

It is good it made more places though so people get informed and time and also GOG can get more feedback in general!
Post edited June 06, 2024 by Hirako__
I've switched to Linux so I'm not using Galaxy anymore (it is on my Windows partition but I've been using that less and less and will probably be phased out within the year).

However based on what I've been reading wouldn't it be best financially to discontinue Galaxy and just provide packages to third party/community front-ends like Lutris or Heroic? This would save GOG a lot of revenue and not only would people still have access to a client style program, they could have a choice in which program to use if they even want to use one.

Plus these apps are available on Linux already which would be less work and cost for GOG and you could be supporting Linux and other OS's by merely providing the hooks to implement achievements in them.