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General discussionChat / Private Message issues(36 posts)(36 posts)
(36 posts)
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This is my favourite topic
Posted October 17, 2015
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JudasIscariot: Then I recommend you and phaolo send a ticket to Support with as much info as necessary so we can take a look at this problem :)
Surprisingly, it just started working again when I went to check this reply. :)
Posted October 17, 2015
Finally!
Does not work for me anymore, neither on Cyberfox nor through Galaxy. Refreshing /[url=https://www.gog.com/account/refresh]account makes no difference.
woo-hoo! ; )
Posted October 17, 2015
Nope refresh doesn't cut it :( I still can't access the contextual menu when hovering to the avatar of someone on the forum, no chats, no adding friends, no viewing wishlists for me :(
Post edited October 17, 2015 by leon30
Posted October 17, 2015
Same here, hovering over the avatar of someone brings up nothing. Windows 7 64 bit using Chrome.
Post edited October 17, 2015 by trentonlf
Posted October 17, 2015
It was working yesterday when I saw this thread but as with most people here, now I can't see anything hovering on the avatars of other users. Using latest version of Firefox on Win 7 x64.
Posted October 17, 2015
Same here, no "hover-over" pop-up when I mouse over user avatars. I only noticed it yesterday after visiting this thread. Good thing I hardly ever use Chat. ; )

EDIT: I'm on Windows 8.1 using up-to-date Firefox, in case it matters.
Post edited October 18, 2015 by HunchBluntley
Posted October 17, 2015
To work around this issue, type the address manually in the following format to initiate the chat:

www.gog.com/u/<username>/chat

where <username> is to be substituted with, well, member's name, case-insensitive,

Also applicable to wishlist if available, just change chat to wishlist in the line above.
Post edited October 17, 2015 by v3
Posted October 18, 2015
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trentonlf: Same here, hovering over the avatar of someone brings up nothing. Windows 7 64 bit using Chrome.
Same specs for me, same problem.

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v3: To work around this issue, type the address manually in the following format to initiate the chat:

www.gog.com/u/<username>/chat

where <username> is to be substituted with, well, member's name, case-insensitive,
Worked for my immediate need, thanks!
Posted October 18, 2015
i have the same bug, panic!
Posted October 19, 2015
Now I'm having problems too. When I put the arrow above someone's avatar, it doesn't do anything anymore .
Posted October 19, 2015
Here is a response from GOG support:

"Hello,
I am afraid that I was unable to reproduce your problem.
Please try clearing your browser's cache and cookie files, and let me know if the problem persists. After the cache is cleared, I strongly suggest performing a full reload of the site (Ctrl-R), then logging out and back in.
It is also possible that some plugin or add-on is interfering, so please try a different browser to see if the problem persists.
Please also check if your antivirus or firewall software is not interfering - ideally by adding gog.com to its whitelist/trusted list.
Best regards,
qp0n
GOG.com Support"
Posted October 19, 2015
Cleared cookies and Cache, still does not work and now none of the Avatars are showing up :(
Posted October 19, 2015
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trentonlf: Here is a response from GOG support:

"Hello,
I am afraid that I was unable to reproduce your problem.
Please try clearing your browser's cache and cookie files, and let me know if the problem persists. After the cache is cleared, I strongly suggest performing a full reload of the site (Ctrl-R), then logging out and back in.
It is also possible that some plugin or add-on is interfering, so please try a different browser to see if the problem persists.
Please also check if your antivirus or firewall software is not interfering - ideally by adding gog.com to its whitelist/trusted list.
Best regards,
qp0n
GOG.com Support"
Lol, well drop the ball with the support (for cases which involve the website / forum : most of the time you will have the same generic answer)

It's broken , see there :

https://www.gog.com/forum/general/the_what_did_just_break_thread/post936
Post edited October 19, 2015 by DyNaer
Posted October 19, 2015
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DyNaer: Lol, well drop the ball with the support (for case with involve the website / forum : most of the time you will the same
generic answer)

It's broken , see there :

https://www.gog.com/forum/general/the_what_did_just_break_thread/post936
Interesting, wonder why they even responded to me then LOL
Posted October 19, 2015
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trentonlf: Interesting, wonder why they even responded to me then LOL
good question xD
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This is my favourite topic
Community
General discussionChat / Private Message issues(36 posts)(36 posts)
(36 posts)