Breja: Here's the thing - the bugs and broken last-gen releases overshadow the fact, that apparently the game CD Projekt made, even if it worked perfectly, is just not even close to what they promised. I'll admit, I have not played it myself (nor do I intend to in any foreseeable future), but
here's a great video on all the stuff promised and missing from the game, all the things that are not bugs, but bad design, ineptness or cutting corners. Stuff that's not going to be "fixed" because it's not "broken" - it's just what the game is.
When it comes to undelivered promised features, people are definitely right to ask for a refund if the game didn't meet their expectations. I'd do it too if it happened to me, though i don't get hyped too much and don't pre-order games until i can be sure about what i'm buying.
In any case, PR bull or not, i'm positive the developers will be working on improving the game, though it'll be interesting to see if that means just fixing the bugs or fixing the bugs
AND introducing new features (or just the ones they promised, as you say) in the same time.