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General discussionCan Someone Help Me(13 posts)(13 posts)
(13 posts)
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This is my favourite topic
Posted November 29, 2016
I'm a student, I recently switched schools and I'm trying to change my email address. But my old school shut my old email address down. And when I try to change email addresses GOG asks me to put in the two-factor code that was sent to my old email address.

Can anyone help me here?
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted November 29, 2016
GOG support would seem like a likely candidate.
Posted November 29, 2016
Yeah, ask GOG support.
Posted November 29, 2016
low rated
Quick question, why did you sign up with your SCHOOL email address? Wouldn't having your very own account on outlook, gmail or something be a little more practical and sensible? Either you're dim or too young to be on here.

What am I talking about, people don't use their common sense. What was I thinking!
Posted November 29, 2016
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darthspudius: Quick question, why did you sign up with your SCHOOL email address? Wouldn't having your very own account on outlook, gmail or something be a little more practical and sensible? Either you're dim or too young to be on here.

What am I talking about, people don't use their common sense. What was I thinking!
Might be as simple as not trusting a site, signing up with a throwaway mail, then forgetting about it and going through the temporary solution until it becomes a problem way later down the line. I wish I could say I've never fallen on that pattern.
Posted November 29, 2016
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phaolo: Yeah, ask GOG support.
I asked them yesterday and have received no reply. I'm worried they're sending reply emails to my old address.
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darthspudius: Quick question, why did you sign up with your SCHOOL email address? Wouldn't having your very own account on outlook, gmail or something be a little more practical and sensible? Either you're dim or too young to be on here.

What am I talking about, people don't use their common sense. What was I thinking!
Because I'm a grad student, so I assumed it would be about 5-7 years before I'd need to switch and I prefer to have only 1 email. (I'm self-aware enough to know that I won't reliably check multiple email addresses.) But, hey, thanks for your super-helpful reply. I will write it on my mirror so I can get that dose of helpfulness first thing in the morning, every morning!

And as for dim it's an ivy league email address, so...
Post edited November 29, 2016 by RS13
Posted November 29, 2016
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phaolo: Yeah, ask GOG support.
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RS13: I asked them yesterday and have received no reply. I'm worried they're sending reply emails to my old address.
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darthspudius: Quick question, why did you sign up with your SCHOOL email address? Wouldn't having your very own account on outlook, gmail or something be a little more practical and sensible? Either you're dim or too young to be on here.

What am I talking about, people don't use their common sense. What was I thinking!
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RS13: Because I'm a grad student, so I assumed it would be about 5-7 years before I'd need to switch and I prefer to have only 1 email. (I'm self-aware enough to know that I won't reliably check multiple email addresses.) But, hey, thanks for your super-helpful reply. I will write it on my mirror so I can get that dose of helpfulness first thing in the morning, every morning!

And as for dim it's an ivy league email address, so...
I'd suggest getting in touch with our support team again. They tend to be quite helpful and handle cases on one to one basis. I will ask them to check out this thread as well in case no one's picked it up yet.
Post edited November 29, 2016 by fables22
Posted November 29, 2016
If you haven't already, maybe you can try contacting your old school to request temporary access to your email. My school did that for me once after I had graduated.
Posted November 29, 2016
Look at the big brain on Ivy League over here!
Posted November 29, 2016
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darthspudius: Quick question, why did you sign up with your SCHOOL email address? Wouldn't having your very own account on outlook, gmail or something be a little more practical and sensible? Either you're dim or too young to be on here.

What am I talking about, people don't use their common sense. What was I thinking!
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P1na: Might be as simple as not trusting a site, signing up with a throwaway mail, then forgetting about it and going through the temporary solution until it becomes a problem way later down the line. I wish I could say I've never fallen on that pattern.
I did also, but I was around 12 at the time haha.
Posted November 29, 2016
blackcatXIII has a super good idea there
Posted November 29, 2016
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RS13:
Damn schools sure aren't putting all that tasty tuition money into their computing backbone huh?

When I graduated, my school left my account open for AGES! And when it was about time for it to end, they sent me plenty of warning AND helpful instructions on how to forward my email!

Go back to your old school and yell at the tech trolls for me, would ya?
Posted November 29, 2016
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RS13: I asked them yesterday and have received no reply. I'm worried they're sending reply emails to my old address.
Yes, this seems to be the problem: we reply to the e-mail address you contact us with. You can change the address in the e-mail field of the support form, and then give us details about how to find your account (e-mail address and/or username; username is preferred since it's less prone to typos) in the body of the message.

I see that my colleague replied to your message and it bounced, could you please contact us with a working address again?
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This is my favourite topic
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General discussionCan Someone Help Me(13 posts)(13 posts)
(13 posts)