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General discussionCan I reverse the deletion of my account?(17 posts)(17 posts)
(17 posts)
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This is my favourite topic
Posted December 20, 2020
It seems that there is a 30-day period, email contact customer service also did not reply, I waited for six days, only the system's automatic reply "in processing". I checked the official website for the relevant policies, but the existence of the 30-day period in two places contradict each other, that number is quite precious, are
there brothers with similar experiences or know the specific situation to save my account?
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Posted December 20, 2020
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皮米笑光年: It seems that there is a 30-day period, email contact customer service also did not reply, I waited for six days, only the system's automatic reply "in processing". I checked the official website for the relevant policies, but the existence of the 30-day period in two places contradict each other, that number is quite precious, are
there brothers with similar experiences or know the specific situation to save my account?
Contacting support is going to take AGES as they are swamped for obvious reasons.

Are you saying if you delete your account then there is a 30-day window to get it back?
The way I read it when requesting my cancellation was that once it's deleted it's gone and you can't get it back
Posted December 20, 2020
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皮米笑光年: It seems that there is a 30-day period, email contact customer service also did not reply, I waited for six days, only the system's automatic reply "in processing". I checked the official website for the relevant policies, but the existence of the 30-day period in two places contradict each other, that number is quite precious, are
there brothers with similar experiences or know the specific situation to save my account?
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klogd: Contacting support is going to take AGES as they are swamped for obvious reasons.

Are you saying if you delete your account then there is a 30-day window to get it back?
The way I read it when requesting my cancellation was that once it's deleted it's gone and you can't get it back
You can see that information here:
https://support.gog.com/hc/en-us/articles/360001942053-FAQ-Website-and-accounts?product=gog
Posted December 20, 2020
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皮米笑光年: You can see that information here:
https://support.gog.com/hc/en-us/articles/360001942053-FAQ-Website-and-accounts?product=gog
ooouh, thanks. That's very handy to know in case GOG rethinks their Devotion in the next few weeks.

"How do I cancel my GOG.COM account?"
"We have no idea why you'd want to do that..."

XD
Posted December 20, 2020
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皮米笑光年: You can see that information here:
https://support.gog.com/hc/en-us/articles/360001942053-FAQ-Website-and-accounts?product=gog
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klogd: ooouh, thanks. That's very handy to know in case GOG rethinks their Devotion in the next few weeks.

"How do I cancel my GOG.COM account?"
"We have no idea why you'd want to do that..."

XD
That is an accident, however, a long story... T_T
Posted December 20, 2020
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皮米笑光年: That is an accident, however, a long story... T_T
You accidentally deleted your GOG account?

Man, it really sucks that you can't get through to support with the clock ticking on the 30 day grace period :(
Is there a way to call them on the phone?
Posted December 20, 2020
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皮米笑光年: That is an accident, however, a long story... T_T
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klogd: You accidentally deleted your GOG account?

Man, it really sucks that you can't get through to support with the clock ticking on the 30 day grace period :(
Is there a way to call them on the phone?
No phone contact information. So I came here to post for help T_T
I'm dying without Gwent (
Posted December 20, 2020
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klogd: You accidentally deleted your GOG account?

Man, it really sucks that you can't get through to support with the clock ticking on the 30 day grace period :(
Is there a way to call them on the phone?
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皮米笑光年: No phone contact information. So I came here to post for help T_T
I'm dying without Gwent (
You could write a chat message to ponczo_ or another person from support and see if they can help you.

Can't understand how one can accidently delete an account though. That's not just one click, but a complicated process that involves a mail to support.

Edit: Changed the person and the link, because the original one didn't allow chat messages.
Post edited December 20, 2020 by PaterAlf
Posted December 20, 2020
low rated
I can't help but notice the name... and location... I doubt you have anything to do with what's going on lately, but I can't unsee this.
Posted December 20, 2020
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皮米笑光年: No phone contact information. So I came here to post for help T_T
I'm dying without Gwent (
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PaterAlf: You could write a chat message to ponczo_ or another person from support and see if they can help you.

Can't understand how one can accidently delete an account though. That's not just one click, but a complicated process that involves a mail to support.

Edit: Changed the person and the link, because the original one didn't allow chat messages.
Thanks for your idea bro, I have tried to connect ponczo_, but she always been offline in the past two days. Now I'm mentally prepared to lose my account.
Posted December 20, 2020
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PaterAlf: You could write a chat message to ponczo_ or another person from support and see if they can help you.
Please don't suggest that anymore, she said she's overwhelmed by PMs too.
Let people just wait for support.
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PaterAlf: Can't understand how one can accidently delete an account though. That's not just one click, but a complicated process that involves a mail to support.
Maybe he deleted it on purpose due to the game Devotion?
And now that Gog caved in to China, he wants the account back.
Posted December 21, 2020
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phaolo: Please don't suggest that anymore, she said she's overwhelmed by PMs too.
Let people just wait for support.
Sorry, I didn't know that. Won't suggest it again in the future.
Posted December 21, 2020
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PaterAlf: Can't understand how one can accidently delete an account though. That's not just one click, but a complicated process that involves a mail to support.
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phaolo: Maybe he deleted it on purpose due to the game Devotion?
And now that Gog caved in to China, he wants the account back.
A witch hunt isn't going to improve things.
Posted December 21, 2020
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kohlrak: A witch hunt isn't going to improve things.
Was that a "witch hunt"?
Also, you previously wrote you had a similar thought..
Posted December 21, 2020
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kohlrak: A witch hunt isn't going to improve things.
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phaolo: Was that a "witch hunt"?
Also, you previously wrote you had a similar thought..
I noticed it was funky, but i don't think it's reasonable to jump to that specific conclusion. For now, it's just a coincidence, in my mind. I do have a few more serious thoughts about a couple of other users.
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Community
General discussionCan I reverse the deletion of my account?(17 posts)(17 posts)
(17 posts)