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General discussionBurnout Paradise and the Hellish Elder Direct X(12 posts)solved(12 posts)solved
(12 posts)solved
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This is my favourite topic
Posted October 16, 2015
So, a few years ago, before the Time of the Origin, I got a free copy of Burnout Paradise from somewhere I don’t remember. I just had to download and install the “trial” and provide the CD Key I had gotten when installing and that was it, Burnout Paradise complete.

I had great fun back then, but was frustrated that the in game store was closed and there was no way to acquire the DLC.

Flash forward to this week, I noticed Origin finally selling all the DLC for the game in a single very cheap pack (R$2,90 which is less than a dollar nowadays). Since I had added the game to Origin already, I decided to buy it.
But first, I had to see if it would install and run under Win 10.

So I grabbed my old client and tried to install from there, only to see it get stuck early on trying to install Direct X whatever that came with it. So I ctrl+shift+escqued it away and opted to download and install it from Origin itself.
It downloaded normally and, then, got stuck into installing forever. I couldn’t cancel it nor close Origin, so I ctrl+shift+escqued it away too. After reopening Origin and trying again, it gives me an error on installing Direct X and, after that, says the installation has completed, but at the same time, I still can’t start the game from Origin because it keeps the “Install” button in place.

So, I always get one of the two results above when I try installing it. If I try to run the game launcher from inside its folder, it gives me a “game is not installed” error, but if I try to run it directly from its executable, it runs. Perfectly. I can even access my EA account and the DLC content (that I had since bought).

Trying to install Direct X from the game’s folder directly, gives me a window that flashes on screen and, then, disappears.

I still have not contacted Origin’s support service, but I found a thread with the same problem in their forums. The answer was “reinstall direct x” and it seems to have solved the dude’s problem, but I don’t think I can replicate that with my current setup.

Any suggestions?

PS.: On a side note, my Laptop turned completely off on a couple of times I was playing the game with the DLC cars. Since yesterday was a very, very hot night I think that might have been the cause, not the game (the laptop sure was hot under it though I haven’t checked its temperature).
This question / problem has been solved by nightcraw1er.488image
Posted October 16, 2015
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Falci: So, a few years ago, before the Time of the Origin, I got a free copy of Burnout Paradise from somewhere I don’t remember. I just had to download and install the “trial” and provide the CD Key I had gotten when installing and that was it, Burnout Paradise complete.

I had great fun back then, but was frustrated that the in game store was closed and there was no way to acquire the DLC.

Flash forward to this week, I noticed Origin finally selling all the DLC for the game in a single very cheap pack (R$2,90 which is less than a dollar nowadays). Since I had added the game to Origin already, I decided to buy it.
But first, I had to see if it would install and run under Win 10.

So I grabbed my old client and tried to install from there, only to see it get stuck early on trying to install Direct X whatever that came with it. So I ctrl+shift+escqued it away and opted to download and install it from Origin itself.
It downloaded normally and, then, got stuck into installing forever. I couldn’t cancel it nor close Origin, so I ctrl+shift+escqued it away too. After reopening Origin and trying again, it gives me an error on installing Direct X and, after that, says the installation has completed, but at the same time, I still can’t start the game from Origin because it keeps the “Install” button in place.

So, I always get one of the two results above when I try installing it. If I try to run the game launcher from inside its folder, it gives me a “game is not installed” error, but if I try to run it directly from its executable, it runs. Perfectly. I can even access my EA account and the DLC content (that I had since bought).

Trying to install Direct X from the game’s folder directly, gives me a window that flashes on screen and, then, disappears.

I still have not contacted Origin’s support service, but I found a thread with the same problem in their forums. The answer was “reinstall direct x” and it seems to have solved the dude’s problem, but I don’t think I can replicate that with my current setup.

Any suggestions?

PS.: On a side note, my Laptop turned completely off on a couple of times I was playing the game with the DLC cars. Since yesterday was a very, very hot night I think that might have been the cause, not the game (the laptop sure was hot under it though I haven’t checked its temperature).
Sounds like installing origin has seriously fucked up your system, not surprised. Could be any number of things, have you tried reverting to win 7? Have you tried the download of dx from m$ site?
Posted October 16, 2015
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nightcraw1er.488: Sounds like installing origin has seriously fucked up your system, not surprised. Could be any number of things, have you tried reverting to win 7? Have you tried the download of dx from m$ site?
I don't believe Origin is to blame here. Just an extremely old Direct X installer that is not compatible with Win 10 and, what I think was an uncharacteristically very hot night coupled with a fan that probably needs some cleaning (and I have not figured out how to clean it as of yet, since the insides of a Laptop are unknown to me and I haven't had the guts to open it yet).
Posted October 16, 2015
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nightcraw1er.488: Sounds like installing origin has seriously fucked up your system, not surprised. Could be any number of things, have you tried reverting to win 7? Have you tried the download of dx from m$ site?
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Falci: I don't believe Origin is to blame here. Just an extremely old Direct X installer that is not compatible with Win 10 and, what I think was an uncharacteristically very hot night coupled with a fan that probably needs some cleaning (and I have not figured out how to clean it as of yet, since the insides of a Laptop are unknown to me and I haven't had the guts to open it yet).
Repeating what nightcrawler.488 said, have you tried downloading the latest [url=http://Windows%20DirectX%20End-User%20Runtimes%20(June%202010)%20]DirectX 9 installer from Microsoft[/url]?
Posted October 16, 2015
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Falci: I don't believe Origin is to blame here. Just an extremely old Direct X installer that is not compatible with Win 10 and, what I think was an uncharacteristically very hot night coupled with a fan that probably needs some cleaning (and I have not figured out how to clean it as of yet, since the insides of a Laptop are unknown to me and I haven't had the guts to open it yet).
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Maighstir: Repeating what nightcrawler.488 said, have you tried downloading the latest [url=http://Windows%20DirectX%20End-User%20Runtimes%20(June%202010)%20]DirectX 9 installer from Microsoft[/url]?
Actually, no, as I couldn't find it last night. Now I know what to download and from where, I'll try again today. Thanks for you both. I'll update you guys later on the results.

(Also, I had missed that very last piece of information from nightcrawler's responde. My bad.)
Posted October 16, 2015
It would be so nice to play Burnout Paradise DRM-free...
Posted October 17, 2015
Well, turns out I just had to set the Dx installer to be compatible with Win XP. Thanks for the suggestions anyway.

As for the complete shutdowns, I just had another one while playing. I'll have to check other games to see if it is a thing being caused by the climate or the game or a combination of both and/or a failing fan.

Edit: I've marked nightcrawler as the solution because he was the first to answer and mention getting another copy of Direct X.
Post edited October 17, 2015 by Falci
Posted October 17, 2015
Well, after a few hours playing other games, I'm pretty sure that it's Burnout Paradise that's shutting my laptop down, somehow.
Posted October 17, 2015
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Falci: snip
It's nice that you managed to solve your problem to run the game. I'm also suffering from spontaneous shutdown (a couple of times already) on my notebook and it is indeed due heat. Today the high where I live was 37°C and this doesn't help with heat dissipation. Very annoying and difficult to play anything at this time. I'm actually thinking on buying one of those cooler bases for it.

Anyway... I need to thank you. I didn't know the Paradise DLC were being sold on Origin and because of you I now have a copy of Burnout Paradise which I can call Ultimate. For that price, why not? :-)
Posted October 17, 2015
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Falci: what I think was an uncharacteristically very hot night coupled with a fan that probably needs some cleaning (and I have not figured out how to clean it as of yet, since the insides of a Laptop are unknown to me and I haven't had the guts to open it yet).
A couple of options:

1. Go to either Youtube or Google, and write as your keywords both the exact make and model of your laptop (e.g. ASUS G75VW) and "clean". At least Youtube is full of instructions for different laptops how to open and clean them.

Or alternatively, google for your laptop's maintenance manual, quite often they also explain step by step how to open up the laptop, at least in order to replace different FRUs inside it (like the fans etc.).

2. If you are still too afraid to open up the laptop, try to clean it a bit without opening up. Buy a can of compressed air, locate the vents where air goes in and out, and make very short and controlled bursts inside them, especially the vent from where air is coming out (as it is more likely to push crap out of the income vent).

It is important you don't spin the fan too fast and for a long time, as it may break the fan. They are not designed to spin uncontrollably fast. I've broken one laptop fan that way, by giving long bursts of compressed air into the fan so that it spun like heck. If possible, use a toothpick or something to even prevent the fan from spinning, when applying compressed air in it.

3. Take your laptop to a PC repair shop and ask them to open and clean it. I did that to one HP laptop this summer in Thailand, as I didn't have any tools with me to open it up, and finding compressed air cans in Thailand proved difficult too. It cost me something like 18 €, and I think that was an increased price because I am a "rich foreigner". For locals it would have probably cost 2€ or something.
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LeoLR: It's nice that you managed to solve your problem to run the game. I'm also suffering from spontaneous shutdown (a couple of times already) on my notebook and it is indeed due heat. Today the high where I live was 37°C and this doesn't help with heat dissipation.
Air conditioning rules. Or living in Finland. Computers love the dry and cool temperatures here.

I was a bit worried how my laptop liked the humid and hot air in Thailand this summer, but at least so far they haven't had problems there. If I recall reading the specs of one of my laptops, I recall e.g. 40 C room temperature is already above the limit where you should use the laptop, ie. the manufacturer doesn't guarantee it works fine in such a hot weather. There was also some limit to the humidity, at which point condensed water may start causing problems to the electronics I guess.

That's why I never take my laptops to the sauna here either.
Post edited October 17, 2015 by timppu
Posted October 17, 2015
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Falci: As for the complete shutdowns, I just had another one while playing.
It could probably be an emergency shutdown due to the CPU temperature getting too high.

Maybe there is a log somewhere where the indication for the emergency shutdown could be found, but you can also install something like CoreTemp utility to your PC, and let it check how high the CPU core temperatures get while you play (it will always log the highest calculated CPU temperature at any time, so you can see it after you exit the game, no need to looking at it all the time).
Posted October 18, 2015
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Falci: As for the complete shutdowns, I just had another one while playing.
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timppu: It could probably be an emergency shutdown due to the CPU temperature getting too high.

Maybe there is a log somewhere where the indication for the emergency shutdown could be found, but you can also install something like CoreTemp utility to your PC, and let it check how high the CPU core temperatures get while you play (it will always log the highest calculated CPU temperature at any time, so you can see it after you exit the game, no need to looking at it all the time).
Thanks for the tips. I'll look into them. :)
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General discussionBurnout Paradise and the Hellish Elder Direct X(12 posts)solved(12 posts)solved
(12 posts)solved