Hi, I have been experiencing this problem when browsing the list of games on sale using the Gog Galaxy Client. The display driver randomly crashes with the message that it stopped responding and has recovered.

I had this problem around 6 months ago, however, I have not had problems until today(8th June) and I had assumed that AMD had fixed some problem with their drivers as I had reported it at the time. Games are completely stable and there are no overclocks present yet the Gog client has crashed the driver four times in succession. All temperatures are fine and SFC /SCANNOW reports no errors.

My specs:
Intel Core I7 5820K Cooled by Noctua NH-D15S
Asus Sabertooth X99 with BIOS 2001
16 (4X4GB) Corsair Vengeance LPX DDR4 3000MHz @ 2133MHz
Sapphire Tri-X R9 390X 8GB Crimson 16.5.3
Windows 10 Home 64 Bit
Corsair RM1000i 1000W
Samsung 840 Pro 256GB SSD OS drive
Crucial M4 256GB SSD
Western Digital Velociraptor 300GB HDD

Never heard about such a problems with Galaxy before..
Could you please report the issue at mantis ?
You may also try uninstalling Galaxy, deleting everything in %ALLUSERSPROFILE%\GOG.com\Galaxy and installing again.. After that you will have to scan and import for installed games.

Thanks, I've reported the issue. Maybe my hardware is faulty as I have been having random hard freezes on the desktop recently and a corresponding message in the event viewer about the AMD driver crashing. I've run memtest for 8 hours with no issues.

I usually recommend OCCT for stability testing, you may give it a try and see if your pc will survive : D

eight hours.. Great Scott!
If your pc didn't crash for such a long time you should be fine. What do you mean by flying colours? I hope not artifacts..

Pass with flying colors.

Ha! So this is English language? That'd explain a lot..
thanks, I'll remember that!

I believe I have now determined the cause of these TDR crashes. First of all I noticed that the card would not crash if a setting called "Power Efficiency" in the Radeon settings control panel were set to "On". It's very easy to make it crash if this setting is " Off", you need only browse the list of games in Gog Galaxy.

Now, I wasn't happy about this because I lose performance in certain games with the setting on. So, I then realised my card has got two BIOSes on it, one a UEFI bios and the other a Legacy bios. You can switch between them by pressing a physical button on the card (when it is unlit it is using UEFi, when it is lit up blue it is using legacy, this is confirmed with GPU-Z).

I had the card in UEFI mode, so I activated the legacy BIOS instead and you'll never believe this, but I cannot get the driver to TDR whether power efficiency is on or off, in Gog Galaxy. I have now spent a long time trying to get it to TDR and it won't. I speculate, therefore, that it's due to some strange compatibility issue with Sapphire's UEFI bios and my motherboard (Asus sabertooth x99) or Sapphire's UEFI bios is just buggy.

I'll keep you informed if I encounter any more problems, but I'm taking a break from it for a couple of days as it's been stressful.

It didn't just crash in Gog Galaxy it's just this was a reliable way of making it crash. Thanks Gog Galaxy, without this program I would never have been able diagnose the problem! Thanks
for your helpful posts as well.

Bad news. I was wrong about legacy mode fixing the issues. The problem seemed to go for a while which is strange as it's now come back.

The only way to reliably stop the crashing is to enable power efficiency mode or uninstall the AMD driver. So I'll just have to run it like this and see whether it really will remain stable. I'll also try to borrow another GPU to test with that has a similar power draw.

Let me shamelessly necro this thread to ask if you ever fixed the issue?
Started sometime in the last like 2 or 3 months, and now Galaxy has the same issue on my gaming laptop. As soon as Galaxy renders any page, both store and game info, it crashes my display driver. And it will keep doing so until I kill the process of the Galaxy client. Galaxy has become unusable on my Laptop! I can't use cloud saves when I most need them because I have two machines now!

But if I didn't have my new rig, this would be so much worse. On my new computer (late last year) everything's working fine. But whenever I try to run Galaxy on my Alienware M11x R1, on its IntelHD graphics especially, it crashes the drivers. But not so much on the Nvidia drivers (hybrid machine, switchable GPU).

Did a patch fix your issues or what did you do?

I never fixed the issue, I sold my AMD R9 390X almost three years ago and upgraded to an Nvidia GTX 1080 and this card doesn't have the problem.

Grrrrreat! Wellthen.
Thanks for the update!

*Edit:
I created a ticket about it, since it still occurs.