Lifthrasil: Ftfy. ;-)
If they were actually interested in taking care of it, they would first have disabled or rolled back the buggy new 'feature'. That would have been easy. Letting it run and claiming that they will one day fix it, isn't exactly the same as "working on it".
I wonder if one of their managers has a bug/brainworm that said "we need metrics!" even though attempting to meet those metrics would be impossible or damning. (GOG's internal development does follow AGILE, I understand.)
Or if some engineer/sysop was ask to justify their job/role so they "created" some work.
Perhaps some braindead pubdev demanded to see some number of interactions and GOG is having to fudge the numbers by any statistic?
Edit: I was reading one of the job offerings, and here's a fun excerpt.
Own the product delivery end to end including: planning, resourcing, execution, communication, and continuous improvements based on performance metrics (DORA, SPACE)
This is for an engineering job. The only metric an engineer should be left with is "is it working"?