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high rated
Guys, I get it. You waited for ages for a game making it's way to GoG, then you are disappointed that "your" language is not included.
And my oh my ... on Steam you get the desired language.

First of all: what kept you from reading the info on the store page? You could have seen from the beginning that your language was not included.

Anaway ... PLEASE wait a bit before reviewing. It would not be the first time that GoG added other languages later.

As far as I know a bad review can not be removed. So if you get what you want later, you will have left a bad review for a good game.

If you write a review, write it about the game and not your hurt feelings.
I agree.

Also on a semi-related side note, this issue causes a lot of missing reviews for bad language.
I agree that this kind of thing should not be the reason for a bad review. However:
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neumi5694: First of all: what kept you from reading the info on the store page? You could have seen from the beginning that your language was not included.
While this isn't often the case, GOG mucks this up occasionally. Sometimes languages which are included in a game aren't shown on the store page.
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neumi5694: As far as I know a bad review can not be removed. So if you get what you want later, you will have left a bad review for a good game.
It can be changed, but one has to bother contacting support about it and I doubt many who write a "review" based on missing languages would do that.

Best you can do is ignore these kinds of reviews - there are also cases of bad reviews based on a specific genre, or developer behaviour, what have you. Sensible people won't pay attention to them, but it's unlikely that people will stop submitting them.
Ive noticed a lot of piss poor 1 star reviews lately, on PoE II and D:OS2 for example. Nothing against valid complaints but many are from non-verified users bitching about random stuff. Or about missing Linux versions or supposedly "SJW" developers and so on...

i can understand why we don't have owners-only reviews here, many have older games from many different sources, but sometimes i think it would be better to restrict the reviews. On the other hand, doesn't stop games from getting review bombed on Steam either... eh. Maybe Epic got it right ;)
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neumi5694: If you write a review, write it about the game and not your hurt feelings.
This.

Actually it is part of the reviewing guidelines. But many reviewers seem to be incapable of reading the guidelines - and their own reviews. Too many reviews are about some butthurt or about some politics.
Agreed. It is on the same level as "No achievements, 1 star" or "No version for my platform, 1 star" reviews.
low rated
I still get 1 star reviews on Google Play for my game for not having Russian, Spanish or whatever localisation. I don't understand why some people can't simply learn english. I could do it, so can you!
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blotunga: I still get 1 star reviews on Google Play for my game for not having Russian, Spanish or whatever localisation. I don't understand why some people can't simply learn english. I could do it, so can you!
Ok, that can not be expected from everyone. Not everyone is able to learn foreign languages. But those people really should play something else or at least not write bad reviews over somehing they can't even understand.
I am certain you also get bad reviews from people who actually understand english but don't want to play in english, even if their english is good enough for writing a bad review.

I actually learned English by playing Amiga games when I was around 13 or 14 years old. Hardly any game was translated at that time. I was so proud of every new term I understood. "press any key", "insert disk 2", "fire button", "press start", "game over", "guru meditation", "fu** you, you stupid machine" :D


I started this thread, because recently a very nice game was finally avaiable on GoG and it made me so sad to see pissed people whose only argument was the missing language.
It might not do any good at all, since people who can't read english won't be able to understand it anyway. But maybe those other guys who just don't WANT to play english games, give it another thought before starting a review bombing run over the missing language.
I think you're talking to the choir here, I imagine the people leaving those reviews aren't forum regulars. Not sayin' this thread shouldn't exist, just sayin'.

I think a recent Bound In Flame language issue was GOG's screw-up though, and could have been prevented so maybe that deserves some low reviews to help avoid it in the future.
I think the guidelines for writing reviews should be updated by GOG.

Localizations are part of the products that are sold here. These "bad" reviews are posted on the pages of these products. So if these products have problems (missing official localizations or any other features that available on the other platforms, compatibility issues, etc.), then why should the customer NOT write about it?

Moreover, many of these reviews are really useful for people who are not forum users. I hope that topic starter understands that there are many customers who don't use the forum at all.

For example, you can't even find out the version of the game until you buy it. Very customer-friendly, GOG. And thanks to such reviews, you can easily find out what's wrong with this or that game (missing content, not the latest available patch, etc.), and you don't even need to leave the product page for it. Things that weren't made by GOG (or publisher) were made by users, so what's bad about it?

As for me, I remember how the review about missing soundtrack in Quake prevented me from making another mistake (I already have Quake without soundtrack on Steam). Money, time and good mood (because, AFAIK, the refund process on GOG is very complicated) were saved thanks to that review. Is it bad? I think not.
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OHMYGODJCABOMB: ..
What's so complicated about the refund process? I clicked the button, chose the option, wrote a few words and got my money back.
I only did this a few times, because usually I buy what I want to keep. Just a few times I made a mistake.

Yes, the reviews can reveal some important information, I didn't say anything against reviews. There are all reasons to read and write reviews.

I asked not to write bad reviews because a certain language is not included, espescially if that's written even on the store page. Everyone has this information already, so writing a bad review just to give this information AGAIN? Please, don't.
People too lazy to learn English? Or what?

Funny thing is, most of them, are pro globalization... Tsk, tsk, the level of hypocrisy is over 9000! Or what?
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blotunga: I still get 1 star reviews on Google Play for my game for not having Russian, Spanish or whatever localisation. I don't understand why some people can't simply learn english. I could do it, so can you!
That's quite arrogarnt imo. There are people who simply have problems learning English - or other languages in general, Some simply prefer to play the game in their language. No matter how good you know a second langiage it will never be your native tongue. Imo the best solution for this problem (if you are a small dev) would be to add the possibility of community translations - maybe even ask if somebody would like to translate. I have experienced several community translations that even were of better quality than the official ones.

However, I do agree that people should not write bad reviews if the language/feature they complain to be missing is already mentioned on the store page. If I buy a game advertized as being English only, additional languages would be nice to have but nothing you should complain because they never were part of the deal which you knew about before spending money.
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OHMYGODJCABOMB: Localizations are part of the products that are sold here. These "bad" reviews are posted on the pages of these products. So if these products have problems (missing official localizations or any other features that available on the other platforms, compatibility issues, etc.), then why should the customer NOT write about it?
Wrong question. Why did the customer even buy the product even though he knew those things would be missing? The only thing he should complain about is himself being stupid to support such a product.
Post edited September 07, 2019 by MarkoH01
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neumi5694: I asked not to write bad reviews because a certain language is not included, espescially if that's written even on the store page. Everyone has this information already, so writing a bad review just to give this information AGAIN? Please, don't.
Yeah, sometimes people lower ratings because of things that don't even exist (for example, official Russian localization for Diablo), and I don't support it, but when something definitely exists and is already available on other platforms (such as Steam), these reviews are quite reasonable.

The most recent example is The Next BIG Thing, which lacks at least two official localizations on GOG (German and Russian).
Some people seem to think review systems are pseudo-blogs with easier means of exposure and abuse them accordingly. Others tend to use them as means of info dumps for broken or missing features in things and that's actually useful but not exactly a review either.