I want to appeal to the GOG team to put some more focus on non-galaxy use cases.

Since GOG is THE go-to solution for DRM free games, I feel it is slipping a bit at the moment.

Without Galaxy, I recently had experiences of games not running (Rebel Galaxy), or missing features (Dungeons 2 - DLC) as well as 404's trying to download files and the solution was to "use galaxy!".

Please do not let this be a solution permanently.

Thank you.

Hmm, which games? Was it a local server problem? I've been happily downloading all my games without Galaxy.

And now an appeal for sanity, from reverend Arthur Belling.

Note: I fully agree with the OP, however I have no hope that GOG will ever again give a flying fuck about anything other than Galaxy. Which is why I no longer feel obliged to buy games here, if and when DRM free alternatives present themselves.

You're no doubt going to see some more alterations to the site to readjust the parts of their store that aren't focused on Galaxy, though I imagine most of that will be because they're adjusting other parts of it to Galaxy.

I wouldn't hold any illusion that Galaxy is not going to be *the* main focus going forward for GOG. You don't create/push (Witcher 3) a whole new client to then just let it sit there. Galaxy is GOG's future.

same here. the only time an issue like this comes up is when they sometimes have glitches at launch *cough* and things arent really ready...

Yes, tell me about it. I made the mistake of purchasing Legends Of Eisenwald at the weekend. The normal browser link is still not working. Try to complain though and its "use Galaxy, it works fine there". Add to that the "cant release xyz game until multiplayer and achievements are working" rubbish.

Glad I wasn't the only person with Dungeons 2's DLC being invisible. Had a big talk with support but apparently I'm crazy.

Not sure of the cause of your difficulties, but you're right: "Use Galaxy" is NOT the solution when it is touted to be completely optional.

Curious: did "Use Galaxy" come from gOg Support, or from the forum members?

Worst case, demand a refund, because you can't play the game without their "fully optional" client.

I wasn't impressed with Galaxy either, the few times I've tried the client, but at least I seem to be doing fine without it ( so far ).

Think it was from a user, not directly from GOG, which is why I haven't started sharpening the pitchfork yet.

You got my support

[emphasis added[

Now I'm intrigued. What was GOG Support's position on the matter?



Did you contact GOG Support? If yes, what did they say?

I have a pending support request at the moment. Expect response in a weeks time.

They told me that it was perfectly fine on their end. Told me to make sure I had zero trace of Galaxy on my machine to double check, what directory to delete etc. In the end they offered a refund for my gifter (I said I didn't want that, because I'd like to be able to have the game for future machines) or there was nothing they can do for me. Basically, use galaxy or fail.
READ - after all of this, I downloaded galaxy, installed it and the DLC magically appeared. Didn't even have to log into it or anything. I simply installed galaxy, ran the standalone game that I already had installed (without galaxy active). Galaxy is the issue, but someone doesn't seem to 'notice'.