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General discussionAny reason to buy here anymore(69 posts)(69 posts)
(69 posts)
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This is my favourite topic
Posted March 15, 2018
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bonzer: Updates are quite late....it's not GOG's fault
Sorry, but it is GOG's fault.
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bonzer: it either the developers not supporting GOG quick enough
If you can't make sure that you get updates "as quick" as other stores (not talking about a couple of days here), it is your fault. Who else's fault would it be? You can't allow devs to damage your company's image. But that's exactly what's happening when they don't even give you patches but are still allowed to release more games here (and get awareness during sales).
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bonzer: or GOG (attempting) to put them through testing before release.
I never really believed that testing myth. How is that supposed to work? GOG receives a tiny patch for a game and then what? Install the patched game on a dozen of different systems and go bug hunting? Like... Starting a new game to play it through? Load old savegames from different points and try if there are any incompatibilities at some random point?

If that's the case, I really wonder that we get any patches at all. Because 1. That's a workload you can't possibly deal with and 2. Devs would have every right to tell GOG to piss off. You can't tell a dev that his v1.0.3 patch sucks and ask him to do a special patch (including the fixed fixes from the old patch) for GOG when they got 1.0.4 ready two days later. You probably could do this when you're Steam (they didn't bcome a monopolist because they're demanding unusual stuff from devs). But you can't do this as a niche store. Devs will just tell you that you're not worth the additional effort.

But seeing how GOG didn't even find the glorious Omerta bug (game breaking bug after finishing ANY mission), I can't believe they're doing this anyway. And that's where we get back to the core question: What exactly is that "testing" that everyone's talking about? Hookers 'n blow? Pizza? I'd test that all day long!
Posted March 15, 2018

[s]better customer service, [/s] - has been continuously declining for years
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Lifthrasil: The only valid point remaining for me is 'DRM-free'. But that's a big enough point to keep me here, even though GOG broke all of their other previously advertised 'principles'.
How has customer service been declining?
Posted March 15, 2018
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BeatriceElysia: Only thing good about gog.com are fair price package you get as wallet funds.
I'm here for the fun community
Posted March 15, 2018
Is there a full moon or something? I log on and the first two threads I see are bitching and moaning about this place.

Sure GOG has problems, but so does every other distributor out there.

"Screws fall out all the time. It's an imperfect world."
Posted March 15, 2018
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real.geizterfahr: If you can't make sure that you get updates "as quick" as other stores (not talking about a couple of days here), it is your fault. Who else's fault would it be? You can't allow devs to damage your company's image.
This. Exactly this. If a seller isn't providing timely updates for their products... DON'T SELL THEM. You're far better off in the long run missing games/publishers/developers content than you are having them but also having a reputation as someone not to buy from because your games don't get updated. Don't keep making them profits buy selling their games while they're not supporting them.
Post edited March 15, 2018 by OldFatGuy
Posted March 15, 2018
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tinyE: "Screws fall out all the time. It's an imperfect world."
Does that mean the world is screwed or not screwed?
Posted March 15, 2018
as a consumer go where you want, thats the power of free marketplace. if your needs arent being met then shop where they are. you dont get loyalty points here, (tho daily log ins allow one to nab those free game promos) I dont know where you would go for drm free games tbh, but if you dont mind that then you have a ton of choices. if you hope gog will fix those areas you arent satisfied with then perhaps a drop in revenue due to those same complaints will speed up a fix


edit:

forgot to add that most gog games, like the old ones work straight away, I say most but there are a few clunkers that didnt work but I got refunds for all. on steam i have reams of games that dont work at all and they couldnt care less
Post edited March 15, 2018 by mintee
Posted March 15, 2018
low rated
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tinyE: "Screws fall out all the time. It's an imperfect world."
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JMich: Does that mean the world is screwed or not screwed?
More important, is it a flat head screw or a Phillips head?
Posted March 15, 2018
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JMich: Does that mean the world is screwed or not screwed?
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tinyE: More important, is it a flat head screw or a Phillips head?
It could always be a hex head, (allen key type). Leaving those out is so, like, opressehhve. The type of head is only a social construct anyway, defined and used by the white make patriarchy to oppress all other special screw types.
Posted March 15, 2018
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Lifthrasil: The only valid point remaining for me is 'DRM-free'. But that's a big enough point to keep me here, even though GOG broke all of their other previously advertised 'principles'.
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tfishell: How has customer service been declining?
- Games disappearing without notice.
- No reply to direct questions about game disappearance.
- Significant changes without announcement (until a major outcry forces GOG to make a statement)
- General: very lackluster communication with the community
- Major bugs in the forum, the wishlists and the account pages that are not or only reluctantly fixed.

The list can be continued. What still works, mostly, is tech-support for specific games or if there are problems with paying. But the forum and community support has a very, very low priority for GOG. And that is a long way down from 'we care about our customers and inform them about everything'.
Posted March 15, 2018
deleted
Posted March 15, 2018
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BeatriceElysia: ...
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timppu: So... are you asking us whether you should continue buying from GOG, or are you trying to convince us that we shouldn't buy from GOG? I think either way you fail.

Why are you making such a big deal about it anyway? I didn't need your consultation when I decided not to buy any more games from e.g. Gamersgate.com, or when I seriously cut down buying from HumbleBundles. I just did it, just like that.

I can make my own decisions, I am a free man and I walk the new paths to unknown territory, laughing at danger's face. Your mileage may vary.
These types of posts always sound to me like coming from a Steam representative who is seeing how big GOG has become and is trying to stop people from buying games here by saying "they" don't see benefits.

Been with GOG now for about 6 years. Honestly, I don't buy a lot of games anymore. Just too busy. But if I do, I only buy them at GOG.

Dirt cheap, great sales, DRM-free and they always work.
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Fairfox: main salez should beeee summer 'n' christmas/xmas, with slight lee smaller ones foooor, say, easter 'n' autumn ('n' halloween). tahts it. weee-eeell, dont mind occasional one-offs for small pocket o' gamies

buuut these less-oft. salez should be amaze, as in lots o' titles with heavee, heavee discounts. not puny discounts foooor good gamies (buuut hi fooor trash), an' not this bullsheep they keep doin' nao which is YOU MUST BUY ALL THIS STUFFAGES FOR EVEN HALF-GOOD DISCOUNTS O GOSH CAPS.

so yah, taht. an' drop this rando-ick. liek just no
If you actually wrote in correct English I'd know what you're saying. Have ZERO idea what half of your post means.

But there is nothing wrong with GOG sales. Right now they have over 300 games on sale, right after another sale of many hundreds of games just a few weeks ago, and with a lot of them at 75 to 90 percent off.

It's the entitlement I hate about some gamers on GOG. Spoilt, whiny children who want everything their own way and only want to pay $1 for premium games.

Don't like GOG? Go to Steam and we'll see how long you last with their expensive games , 100 percent DRM and games that often don't work.
Post edited March 15, 2018 by Bloodygoodgames
Posted March 15, 2018
low rated
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Posted March 15, 2018
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Bloodygoodgames: But there is nothing wrong with GOG sales
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Fairfox: trolololo! kkz

an' you used teh "entitlement" card then totted off some rando $1 numbah based on thin air. ruh roh gg might as well be teh nu godwin approach
Sorry, won't be replying anymore. Literally have NO idea what you're saying. Because apparently you think the way you type makes you look 'cool'. It makes you look ignorant, as nobody can understand what you're saying.
Posted March 15, 2018
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This is my favourite topic
Community
General discussionAny reason to buy here anymore(69 posts)(69 posts)
(69 posts)