Nobody ever talked about boycotting. So missing updates are acceptable for you? That's pretty sad tbh.

I don't buy that many games so it doesn't particularly affect me. I'm still going to show gratitude for a free game. If people don't want to boycott over this, that's fine. Or if GOG goes bankrupt because they don't have enough leverage to get devs and pubs to update their games, unfortunate but it is what it is I guess. Zoom-Platform and others will carry DRM-free.

If not boycotting, maybe users most affected want to post on social media like the r/games or the GOG subreddit to raise attention to this problem.

You are aware that GOG knows about this problem since many years, right? There's no need to make anybody aware. As I said, everybody knows already. It's just that GOG still has more respect for their "partners" than for their customer base which imo is not the greatest policy. And no, GOG will NOT go bankrupt just because they tell their "partners" that they have a customer base they want to keep and therefore they should please fulfill their contract. Those partners want the money GOG is providing otherwise they would not even use GOG at all but those devs who just want to take the money and then only support Steam afterwards arent't the devs GOG should even be looking for.

But that's enough of the topic. I've said what I wanted to say in the hope GOG would tell us that they will try to get the missing update as soon as possible and that they are sorry GOGers so long had to live with an unupdated game ... but that did not happen ... so ... I am finished.

I'm not sure everyone actually knows. I don't recall it ever really "blowing up" like the Hitman situation. The 2nd class list gets posted occasionally in Reddit comments but afaik never got it's own "We need to talk about GOG's missing updates" post on a place like r/games. (iirc TinyBuild got a thread discussion once but not the problem as a whole.) The topic seems to mainly be confined to the GOG forum and if that's only a tiny percentage of the total userbase, I don't think many users know.

That's why I think those most frustrated should be posting this info outside of the forum and more than once. Same with those boycotting over DRM and censorship.

But I can be finished too.

Just gonna mention that people sometimes gets frustrated on steam as well because of missing updates or missing Bugfixes etc
The chances of it getting fixed on steam and devs doing something about the complaints are however bigger on steam
just because the plattform is bigger and have more users
Sometimes mods gets created because it seams the devs abondened the game, updates or any future planned fixes.
Early acess games on steam seams to have this problem more often than fully completed games thogh

This stuff happening on other platforms doesnt make it ok here
but this will keep happening regardless of platform untill cuatommers regardless of any platform band together collectivly together and start protecting their consumer rigths
wich i dont belive is going to be happening anytime soon

The fact that they knowingly picked out a title to giveaway that hasn’t been updated in 3 years speaks volumes. This crap has been going on for years upon years at this point, but not from games given away for free, that is an entirely new angle. Paying customers have had to deal with this for quite a while now and it gets really fucking old not knowing if the game that you paid for is going to get all the updates here as they do elsewhere.

The people working for GOG don’t care, all they want to do is get their work week done so they can collect that paycheck. Professionalism, quality and satisfaction be damned and the customer is always wrong it seems. You see GOG doesn't care if we get ripped off or not, even though it should make a difference in the grand scheme of things.

There is no accountability when it comes to updates within this store front. With some really heavy hitters being the worst of the worst when it comes to this practice. We are not talking about just someone small such as Dreadlocks Ltd doing this, but companies such as Nordic THQ and Devolver Digital. As MarkoH01 has stated it is much easier for GOG to keep their publishing “partners” happy, allowing them to continue to perform this disgusting practice than doing the right thing by their customer base and making sure that the products that they sell are updated.

The sad truth of the matter is that the more this happens the more customer confidence in GOG is lost. I mean who wants to pay for a product when one is aware that it just might be dropped from support by it’s publisher/developer, even though a patch to several patches could still be implemented yet. Sadly this is well documented issue in the Second Class Citizen thread and has only grown larger.

No u! U-nbelievable! This cannot go on!

While I fully agree with the point that publishers / developers need to treat every platform equal, and also that platforms selling games will eventually start losing customers if they do not ensure that their "partners" comply to even the most basic rules (everybody knows that updates are important, if not necessary, no?), I do not think that giving away a de-facto unsupported game is the most evil thing in the world to do? If anything, it is much less evil than charging for it, possibly knowing full well that there won't be updates, no?

The issue IMO is not so much GOG or platform X not receiving updates, but the different treatment different platforms receive, or the "sell and forget" mentality that software publishers in general seem to be adopting. Thus, any boycott should probably be publisher-based, not platform-based, but it must be made sure that the publisher in question gets to know that.
Looking at steam, for example, there are so many reviews that talk about games they own on other platforms. Most of them are positive; if the review would read like "I own the game on GOG and the publisher hasn't bothered to update it there, be aware that this could happen to you on steam anytime, too, so beware of this publisher!" or somesuch, that might at least warn others of fishy publishers, if not nudge the publishers to behave decently?

Thanks again for another giveaway.

It doesn't shed a positive light on GOG or developers/publisher of this game, when the first experience a newcomer and prospective future customer opens an account to claim the free item, only to learn that a vital patch fixing known bugs isn't available here but elsewhere.

GOG needs to attract new customers to make up for loss of regulars turning their backs on this shop. That's where I see the problem with this lack of updates and not holding developers accountable or take action so DLC/Updates/Patches arrive here in a timely manner. On the other hand GOG should go out of their way to support publishers and developers to make the release process as easy as humanely possible for the other party.

That's something no boycott can do, but willingness of their management and board of executives to bring about change, in favor of their customers. It's a three way game: Without regular and influx of new customers to GOG, the shop will suffer, and shareholders the upper echelon seems to feel solely responsible for, will sell their shares for what could otherwise be a solid business from both sides. In the middle of this stands support and regular staff taking the beating when a third-party fails to deliver.

If it was a question about investments, they seem to be in a growth spurt, hence the small figures of actual income vs. gross revenue, maybe they should reconsider their priorities. Even a layperson should understand that some things don't take hundreds of thousands to bring about change, but mututal agreements and contracts clearly drawing lines to improve customer experience and satisfaction. For developers and publisher this could mean that games are withdrawn from the shop, temporary or permanently, or they might risk a financial penalty if they fail to deliver within a set amount of time.

This is possible when it's games long on the market, but an inferior version has been delivered and content available elsewhere isn't published here also as was agreed upon in a signed contract. A less radical way to treat new products would be to set out a grace period in which available patches and updates have to be delivered until sanctions will come into effect.

Finally an analysis of the EU Digital Content Directive and its risks for developers and publishers sic. strengthening our rights as customers to be treated equal and to receive content, updates and be kept informed about changes.

It still takes time for publishers and developers to realize that what they are doing isn't a hobby but cold hard business, for shops to step in for their customers with rights. A good step would be to realize this and stop calling us 'fans' or 'gamers' this also includes journalists reporting about the industry but customers. Another step in the right direction would be to realize that when they belittle or make fun of their customers when they utter critique - calling them crybabies and worse as they tend to do when facing critique, is just going to hurt them not us.

Already own both of the giveaways. They are good games. Thanks for effort, GOG. Better luck next time, I guess.

Yes GOG, you are crazy.

(but we know that already :) )

Dex is a good game, grab it if you have nothing against platform cyberpunk action!

Side note: Bought because there was/is a demo of the game.

I'm guessing many of the giveaways this year are related to the write-off they took at the end of last year for not meeting minimum purchase agreements. If that is the case, they are only selecting it because years ago they paid for a certain number of copies and haven't sold them. I don't think that covers all of the giveaways this year (like VirtuaVerse) but it would explain why there have been so many lately. Not that I'm complaining, even though I had this one already. The updates are mainly translations, which would be great to have for people who want them, but at least I don't remember having any issues when I played it years ago. I agree that in general it would be great if GOG could do better at making sure games here are up to date, but plenty of people will enjoy this one as it is.

It kinda is too much since someone who doesn't play many games will have more than enough just from the giveaways :). Considering the whole theme revolves around exaggerations it might be an unreasonably accurate title.

I think GOG gave this out before.