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The DRM-Free Revolution Continues with Big Pre-Orders and Launch Day Releases!

Good news! GOG.com is going to bring you more fantastic launch day releases, preorders, and other exciting new content from some of our favorite developers. We've lined up 3 big titles that we will be bringing to GOG.com in the next couple of months for sale or preorder that we think will be hits with all of our gamers; and we have more equally exciting games coming up soon.

If you've been a member of the site for a long time, you may recall that when we launched sales of The Witcher 2 on GOG.com, we had to add in regional pricing. The game cost different amounts in in the US, the UK, the European Union, and Australia. We're doing something like that once again in order to bring you new titles from fantastic bigger studios. Since we don't accept currencies other than USD on GOG.com right now, we'll be charging the equivalent of the local price in USD for these titles. We wish that we could offer these games at flat prices everywhere in the world, but the decision on pricing is always in our partners' hands, and regional pricing is becoming the standard around the globe. We're doing this because we believe that there's no better way to accomplish our overall goals for DRM-Free gaming and GOG.com. We need more games, devs, and publishers on board to make DRM-Free gaming something that's standard for all of the gaming world!

That brings with it more good news, though! As mentioned, we have three games we're launching soon with regional pricing--two RPGs and a strategy game--and while we can't tell you what they are yet because breaking an NDA has more severe penalties than just getting a noogie, we're confident that you'll be as excited about these games as we are. For a limited time, we will be offering anyone who pre-orders or buys one of them a free game from a selection as a gift from GOG.com, just like we did for The Witcher 2.

If you have any questions, hit us up in the comments below and we'll be happy to answer (to the best of our ability).

EDIT: Since we've answered a lot of the common questions already here (and lest you think that we've ignored you), it may be handy for you to check out the forum thread about this and search for staff answers by clicking this link here. (hat tip to user Eli who reminded us that the feature even exists. :)
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Lemon_Curry: A short reminder:

Q: Isn't your name Good Old Games? It seems kind of silly to sell new games on an old gaming website.

A: We've always been about our core values: DRM-free games, flat prices worldwide, and extra goodies included in our releases. So don't think about us as "Good Old Games"; think of us as "GOG.com", and perhaps you can work your way around that objection. ;)

Q: I see your terrible plot! When you guys start selling games with DRM, I will leave the Internets in disgust and never return.

A: Don't worry: we're devoted to those three core values that we mentioned above, and we know that if we ever abandoned them we'd quickly become just another digital distributor. Our goal is to become the best alternative digital distributor out there: the guys who do it differently, who respect their customers, and who can help change what the industry is doing as a result. [my emphasis]
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Lemon_Curry: Source: http://www.gog.com/news/gog_coms_plan_for_the_future_gets_some_news
I hope the more in-depth announcement tomorrow will include something about this topic of core values and their potential abandonment.
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TheEnigmaticT: Sorry you feel that way (and man, it took a long time to read through the thread updates since Saturday). I can't say a whole lot about our plans for this because of NDAs / it's not the messaging that we've agreed upon with partners. What I will say is: maybe you should see how implementation for this works before you throw the baby out with the bath water.

Also: we've been paying attention to all of the comments in this thread (and had about an hour-long meeting about it this morning). Guillaume is writing a more in-depth explanations about what exactly we're planning on doing with regional pricing in the future. I think part of what you guys see as the disconnect between the tone of the messaging that we have here and how you feel is that you don't know all of the details for what we're planning. Regardless, we'll be posting something more in-depth tomorrow about this. Hopefully you (and the rest of the folks here in the forums) will be able to rest substantially easier once he's had his say.
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Cavalary: All right, was saying I just moved you straight from the strong support list to the boycott list and won't bother with anything else, but let's try a somewhat more reasonable message after just letting off a bit of steam Friday. This is darn difficult, mind you.

Regional pricing for on-line sales is wrong. There's absolutely no excuse or justification for it. For physical sales there are varying taxes, transportation costs, the shares taken by the various shops themselves and wildly varying bills, rent and wages those stores have to pay. On-line, nobody can argue that it costs 0.01 USD to send a certain number of bits to the US and 5.46 EUR to send it to the EU for a 19.99 USD / 19.99 EUR game (even 0.46 EUR would still be entirely unreasonable, if it'd be 19.99 USD / 14.99 EUR), and let's not even mention the even more outrageous situation for Australia / New Zealand. Hence, publishers merely do it because they can get away with it, there's absolutely nothing that can be said to justify it or your choice to give in to this.

When you gave in for The Witcher 2, it was as a result of a court order, after a lengthy court battle that you lost, and you tried to make up for it with some store credit and even "broke" the geo-IP for a while to allow people to pick their location when buying that as well, which incidentally was an even greater plus for those same Aussies who had even worse problems than pricing to worry about. In that case, you fought for us, the customers, and alongside us, and even though you lost one battle, you did what you could to make it so we won't lose it as well. And it was just one battle in a war, it happens, moving on.

Now, however, with this announcement, you did not lose a battle, you simply surrendered in the war, and contrary to what you said, you are pissing on our heads and telling us it's raining. As that video people have been sharing proves, only last summer you were saying this will never happen, that if you ever allow for any dent in your values that's the end of GOG, and just two months ago someone from support told me regional pricing will never happen, and now... There is nothing you can say to justify this or make it tolerable. Nothing! You had two clear, specific, core values, DRM-free and flat price worldwide. You gave up on one of them. It's not a question of slippery slope, of potential consequences to the no-DRM stance in the future as well or anything else, not right now and not specifically at least. It's a question of betraying one of your two core principles, and therefore betraying us. And hiding it in a so-called positive announcement, hiding your traces by making that video private, trying to justify it in who knows what way now is not making it any better, but worse.

As I saw someone else put it at some point on here, people like sales, coupons, free stuff, etc. everywhere, but people loved GOG. You were the good guys, you fought for us and we fought for you. Some people bought dozens or even hundreds of games on here (even if on big sales) just to support you, not because they absolutely wanted them, and definitely not because they needed to get them legally anywhere. Others shared your news, your offers, your announcements, supported you in other ways, persuaded friends and acquaintances to join GOG, make purchases as well, spread the word even further. It wasn't a client - store business relationship, it was an emotional attachment because it truly felt as if we were in this fight against the other, evil, businesses in this industry together. And you now proved not to be the case. That's a betrayal, and the reaction to this, the rejection, will be just as emotional and vehement and steadfast as the support used to be, and possibly even more so.

If you were so desperate to get publishers too rotten to allow for fair prices for some of their games in one shop among several, just to count the major ones, you could, at the very worst, make an entirely separate site, without any visible connection to GOG, ran by an entirely different team, that would sell just those games, and leave GOG as it was. That'd have still been a blow, but it'd at least have been something else, wouldn't have soiled GOG directly.

If you truly believe you'll get many games like this, you could still do that. Once you get, say, 50 or so under those terms, new, DRM-free but not fair priced, make another site, selling just those games, without negatively affecting GOG. Guarantee that GOG will maintain its principles, so including the fair flat price one, and still get at least 150 new releases per year (100 from the old two games at least three years old per week rule, rounding down to give a week off during the summer sale and one during the winter sale, and 50 more to justify the fact that you decided to stop focusing just on those "older" games some time ago - which incidentally started the slippery slope that led to this, mind you), and put the others on said other site, with the rule that they may not stay there with non-flat prices more than two years after being included in the catalog or more than three years after launch, whichever comes first. Then, once you can get a publisher to accept flat pricing for one of those games, move it to GOG too, but if you can't get such an agreement before the game is on that other site for two years or three years have passed since it was first released, whichever comes first, it will be removed from that other site and forgotten about, since the point wouldn't be to cater to rotten unreasonable publisher demands forever, but just to provide a gradual way in for them towards a fair model. And either way name and shame, spell out precisely which publisher made this rotten demand and what they said to your attempts to persuade them otherwise.

Again, this other site idea would still be a blow, would still be a betrayal, but not as much of one and at least it'd be a betrayal by CD Projekt (which won't exactly be a first if you recall the going after Witcher 2 "pirates" bit or the fact that they just signed a distribution deal for Witcher 3 with the same rotten <bleep> who forced you into the regional pricing for Witcher 2), not by GOG.

Sorry for the length, but... I guess that's as reasonable as I can get. Adding any game on GOG with regional pricing, or of course adding region locks or other such things that may follow, is not tolerable under any circumstances. Period.
Signed.

But I'm really looking forward to the official post tomorrow.

- GOG.com chose "flat-pricing" as one of their core values.(Just like DRM-free)

- GOG.com wore "flat-pricing" like a badge, to distinguish them from the competition.(Just like DRM-free)

- GOG.com used "flat-pricing" as advertisement, so that customers bought in their store, and not in others.(Just like DRM-free)

And now, after this post(http://www.gog.com/news/gog_coms_plan_for_the_future_gets_some_news) about how GOG.com will stick with their core values, and this video(http://www.youtube.com/watch?v=nRdfYwvGTos) saying what a Ripoff regional pricing is, GOG.com want's to make a 180° turn.
Post edited February 24, 2014 by Ichwillnichtmehr
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HGiles: And this, my friends, is how good companies handle bad news. By keeping the lines open with customers and clarifying in response to concerns.
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dragonbird: Good companies don't handle it by calling it "Good News". No, they're not doing this right.
Given the number of people who want games that are subject to regional pricing to be released on GOG, I can see how they'd think this was good news. I don't agree, but that could be a straightforward misunderstanding of what customers were asking for.

It could also be marketing doublespeak. But they have acknowledged that the customer base thinks it's bad news. Well-handled backpedaling counts for half credit in my book.

To be clear, I don't think the initial announcement was done well. But since then GOG's handled the fallout decently and I respect that.
Post edited February 24, 2014 by HGiles
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Asturaetus: Just had a great idea! If GOG implements regional pricing - Why not introduce virtual traveling?

Let's say I want to visit a different region so I have to invest an hour to virtually travel to it. Then I can buy some games there. And how about passports and stamps for visiting a different region. God I love stamps. Setting up controls and customs via video chat with designated GOG-staff. ^^
I'll use the "VPN" Airline for my virtual traveling :-)
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TheEnigmaticT: Sadly, no: spending the evening sitting on the fora meant that my attention was not well directed,

snip
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HypersomniacLive: Maybe not regarding the poker game ;-P

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TheEnigmaticT: Sadly, no: [...] and I ended up losing due to a few poorly-placed bets. One of the guys who used to be part of customer support walked home with the win.
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HypersomniacLive: Bummer, sorry to hear that :(
Was the win any good or just the usual six-pack?
100PLN? Not exactly a high-stakes game. I think the pizza cost more than the pot. :P
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Senteria: I also think that one of the big 3 is The Witcher 3. When the news was announced who the publisher was going to be for The Witcher 3, some of us over at the Witcher forums held our breath. The same company who forced the regional pricing on TW2 and they signed up with them again. So I bet they are forcing them to do regional pricing again on GOG. This way the people over at GOG were like: Shit, not again. Well we can't change this again and it will cost us a lot fighting over it knowing we'll lose, we have no choice. Well since we crossed the line again, we might as well get other big titles aboard... and so it has happened.
That's an extremely sticky situation, because as you mentioned GOG knows they won't win that fight again. And if they're knowingly selling TW3 with regional pricing, how can they ask flat worldwide pricing of everyone else?

I don't have a good answer.
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Reaper9988: I dunno principles usually don't get voted on, after all you're not principled if you change them on popular opinion.
But GOG also wants to make money of course and as said maybe being against DLC is not actually something that was in the mission statement.

Still adding newer games and DLC was just a logical beginning to what were seeing now.
Some poster earlier in the thread put it nicely, seeems GOG is in the transition from movement to pure business.
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hedwards: Going with the crowd never requires integrity or principle, going against the crowd does. The DLC thing was a stupid idea and this is also a stupid idea, neither are examples of GOG being principled or particularly virtuous.
Uhm, so if the majority vote for a passing of a law suggestion it wont get passed because of principles?
Il give you that in most cases the suggestions wont get passed before several votings on the same subject/topic though, but it will still get changed if theres enough votings where the result all point in the same direction/result.
This migth take years though but that law woud still get changed in the end.
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Bloodygoodgames: One of the best posts I've ever read on GOG.

Period. And I agree with everything you say 100 percent.
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tfishell: You're right, that was really great.
*applause*

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TheEnigmaticT: If we ever add DRM to GOG.com, I'll eat my freaking hat. And video it for you all to see. ;)
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Reaper9988: Famous last words ?:P
Is it bad that I actually kinda hope this happens at this point? It might as well for all I care right now.
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HypersomniacLive: Maybe not regarding the poker game ;-P

Bummer, sorry to hear that :(
Was the win any good or just the usual six-pack?
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TheEnigmaticT: 100PLN? Not exactly a high-stakes game. I think the pizza cost more than the pot. :P
I bet it would be a lot of fun to do some card games and board games with the GOG team. I'm as big into tabletop gaming as I am video gaming. I'm always out to look for more people to play with, especially people who are already into lots of gaming :)
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TheEnigmaticT: I think the pizza cost more than the pot. :P
Ekhm...
:)
Post edited February 24, 2014 by Novotnus
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tfishell: You're right, that was really great.
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lmc2002: *applause*

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Reaper9988: Famous last words ?:P
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lmc2002: Is it bad that I actually kinda hope this happens at this point? It might as well for all I care right now.
I'd prefer (and I know this still sounds bad to an extent) GOG just sees enough drop in sales to rethink this change, certainly not enough to make them go out of business or fire too many staff.
high rated
No, please no.

One of the reasons I buy games at GOG is BECAUSE of the price in dollars. Most - if not all other stores makes it unfair for the customers in EU when using regional pricing. This is becoming a standard because most of the industry has stopped to care about the customers.

You are one of the few good stores left.

Please make it stay that way...
Post edited February 24, 2014 by MissMadHattress
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hedwards: Going with the crowd never requires integrity or principle, going against the crowd does. The DLC thing was a stupid idea and this is also a stupid idea, neither are examples of GOG being principled or particularly virtuous.
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Lodium: Uhm, so if the majority vote for a passing of a law suggestion it wont get passed because of principles?
Il give you that in most cases the suggestions wont get passed before several votings on the same subject/topic though, but it will still get changed if theres enough votings where the result all point in the same direction/result.
This migth take years though but that law woud still get changed in the end.
Doing what the majority wants is their job, however doing what the majority wants isn't always a good idea. Just look at that flaming turd that is the Patriot Act, it was terribly popular with most people when it passed, but it was one of the worst things to come out of the US Federal government in years.

It takes no particular moral fiber to go along with the crowd. The consequences aren't there unless you start bucking the trends.
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Asturaetus: Just had a great idea! If GOG implements regional pricing - Why not introduce virtual traveling?

Let's say I want to visit a different region so I have to invest an hour to virtually travel to it. Then I can buy some games there. And how about passports and stamps for visiting a different region. God I love stamps. Setting up controls and customs via video chat with designated GOG-staff. "The purpose of your stay: for business or entertainment? ^^
Here's the deal: they can't EXPLICITLY tell us to circumvent the system... but they can certainly look the other way.
With that we get to have the cake and eat it too...
nvm :)
Post edited February 24, 2014 by Leroux