It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
Ghostfromthepast: Someone needs to tell Jmich that he needs to hone his joke telling skills. Come on "6 community members went to GOG HQ", ok, and then what?? Where's the rest of the joke, what's the story? Where's the punchline?? :P
avatar
JMich: Blame the rest of the guys. Best we could do was "and they came back with all 12 kidneys still attached", which didn't sound all that funny.
And, just how many kidneys did you have before you got there? :D

avatar
CARRiON-XCII: 4) Remember when GOG would actually sit down and talk with their community and do cool things like give fans shields and swords, create interesting videos for their YouTube channel, and use grannies knitting things as booth babes? Good times. Bring back the personality please.
^I miss this!

Anyway, my big doubt is, at what point, exactly, did it got easier for gog to "grab" "forumers" to help them communicate with the community rather than explaining the stuff themselves?
I am not against that I am just curious.
Why don't they organize a weekly/monthly videochat/conference/twitch whatever so that people can have their questions answered and so that can get a better feedback from us customers?
Post edited October 07, 2017 by Ghostfromthepast
low rated
@Leroux: See first part of my answer.

avatar
MarkoH01: Not sure if this is the case but please don't forget that GOG also has legal contracts with all of their publishers and it might be that they want GOG to play it safe so they won't get in any trouble. Of course that is just an assumption. I will see if I can find out anything more about the issue that I can tell you. Like said before I can just reassure you that they are actively trying to make the situation better and I was told a few details about the "how" I unfortunately are not allowed to disclose. This is not over for me as well since I hate censorship with a pasion.
I can understand your stance on that, but let me ask you this.
Do you know the companies called Laserparadise and Astro? They sold (maybe still do, I don't know) DVDs of "bad/$131" movies (the ones that got censored and VERBOTEN ;) for being to violent), but none of those people got to jail for that. And both persons responsible for those are known german residents.
So I highly doubt anything will ever happen to GOG. Still my question is unanswered why Amazon can do such things.

avatar
MarkoH01: I am here with you as well regarding the "principles" part. How can I believe somebody who is dropping one principle after another? However there are (like usually) two sides of the medal. If you stick to all of your principles but in the end are losing what was the base of those principles (meaning the busness itself) what use are these principles then? GOG never wanted to drop any of those principles and they assured us several times that DRM-free will never fall. If you think a bit about it a bit more the second principle "no regional pricing" is also still kind of intact since at least they are offering store credit for the difference (which is much more Steam ever did). I still don't like it but it seems as if there's no real way around it when it comes to newer games if you take into consideration that every publisher could go Steam only instead to have regional prices assured. According to GOG most classic games still don't have regional prices. The last principle according to the front page is "Money back guarantee" and I never had any difficulties with that.
As said before, I don't think that is a way to do a discussion. We had to do what we did, because otherwise we were no more. This way I could argue DRM-free and optional Galaxy software away. We had to do it.
Not convincing to me.

avatar
MarkoH01: This imo depends on the definition of DRM (and this was discussed as well when we were there) which seems to be a bit different for everyone. In case you are saying that DRM-free is meaning not to be online at all real MP is out of the question. As long as the game however has a working SP mode it still can be played offline therefore I would consider it still DRM-free (It's still the same game there are just a few features that requires me to be online but I don't have to use them to enjoy the game the same). Is it possible for you to give me DRM-free MP examples? What do you consider being "DRM-free" exactly?
Best solution (though this will never happen) is a multplayer part where everyone can be/install the dedicated server.
An other solution, hopefully more viable, would be to add the needed multiplayer parts directly into the game.

And an other thing are games, I think I read Absolver in this or another thread, where you the singleplayer campain more or less needs online connection, to get the complete content. These should never be release here.

avatar
MarkoH01: "We" also cannot tell anybody what actualy WILL happen we can only tell what they told us (or at least part of this) and hopefully we can do a bit more than simply saying "we cannot tell you anything but we are aware" which often is GOGs reply. If however GOG would WANT to leave the customers in the dark there would not be a reason for this whole Q&A at all. If they only had wanted our input we could have skipped to the point where they were asking US questions and they also could simply have sent us an e-mail or sth. Hovewer before it came to that point it was the other way around and we were asking them (with discussions of course). Of course you just cannot be sure about any of this before they finally changed the things. When they have done the things they told us when we have gone from talking to doing ... before that nothing is a guarantee. I completely understand that what we are doing here is nothing more than trying to shed a bit more light on the whole situation.
As I said, it is NOT your job to tell me/ the customers what GOG is doing, so I will not make you responible.
GOG should come forward and make a bi-monthly news/video what are they working on. This will cost a view minutes (for a news post), but we see that a) they are working on this and that and b) they still give a fuck besides just making a quick buck.
I sitll don't understand why GOG can't come forward and they "we plan to change forum in the next 3 months" or something like that. And if something blocks this, why not say "we encountered this and that" (and name these things, not just some mystical indications.

And regarding your question "why invite us". My simple answer would be "public relations". You got told what GOG wanted you to hear and you can come hear and create a positive "vibe", but as 1-2 others said before, I'm not buying that. There is a saying ... "Seeing is believing".

One last thing: I don't see myself as someone who would ever get invited, but if, I would have never signed a NDA, because either they want an open discussion or not. This all adds up to the image of GOG I have grown accustomed to.


EDIT: One thing I forgot. You got told that there will be an option to make the "classic installiers" the default option. Funny thing is that I got an answer from german support "the other day" that no such thing is planned.
Post edited October 07, 2017 by john_hatcher
avatar
Ghostfromthepast: And, just how many kidneys did you have before you got there? :D
Inside my body or in general? Er, I mean 2.


avatar
Ghostfromthepast: Anyway, my big doubt is, at what point, exactly, did it got easier for gog to "grab" "forumers" to help them communicate with the community rather than explaining the stuff themselves?
A few years back, GOG lost their designated PR guy. They were trying to replace him, but it took too long, so the community managers had to do a lot of extra stuff other than just PR. Communication with the forum did suffer due to that. So instead of trying to do a big huzzah event where they would be "We wish to change, but we can't talk about it", they invited some people to tell them what changes may be coming, and how, in proper detail. It may work, it may not. We'll see.

avatar
Ghostfromthepast: Why don't they organize a weekly/monthly videochat/conference/twitch whatever so that people can have their questions answered and so that can get a better feedback from us customers?
Considering almost every answer we got ended with "But this stuff is covered by the NDA, so you cannot share it", any such organized discussions would most likely be in the vein of "I'll have to check how much I can disclose about this, and get back to you".
And don't forget that they did a BizDev Q&A over at reddit. See here for the answers, and it did take a few weeks (from what I recall) to get those.
avatar
john_hatcher: Still my question is unanswered why Amazon can do such things.
Is it a digital download or a physical item?
Post edited October 07, 2017 by JMich
avatar
john_hatcher: Still my question is unanswered why Amazon can do such things.
avatar
JMich: Is it a digital download or a physical item?
Without checking, I think it was a Steam code.
avatar
Ghostfromthepast: Anyway, my big doubt is, at what point, exactly, did it got easier for gog to "grab" "forumers" to help them communicate with the community rather than explaining the stuff themselves?
I am not against that I am just curious.
Actually IMO the main reason for this meetup was not just us to ask questions, it was more for them to ask us question, to try to understand things, the various concerns, from community point of view.
avatar
john_hatcher: Without checking, I think it was a Steam code.
Simple then, because they are not selling you a game. They are selling a voucher for a different service which can (and should) do their own verification of whether or not you can use it.
If Amazon is selling a digital download (from their own servers) of a game that is restricted in Germany to German customers, that might be a different case. But a code will (or should) have another verification later on, and a physical item should get an id check at delivery time.
high rated
One thing's for sure, GOG isn't getting enough credit for the work they do.
It's sad that they put this much effort and good-will into their service, yet it's mostly disregarded by the general public.
I guess it's all about spreading the word...
low rated
avatar
john_hatcher: Without checking, I think it was a Steam code.
avatar
JMich: Simple then, because they are not selling you a game. They are selling a voucher for a different service which can (and should) do their own verification of whether or not you can use it.
If Amazon is selling a digital download (from their own servers) of a game that is restricted in Germany to German customers, that might be a different case. But a code will (or should) have another verification later on, and a physical item should get an id check at delivery time.
I see no difference between GOG and Amazon (french page) and GOG selling a game/code/whatever to me that I can't have because of laws. It is not allowed to sell these confiscated games, no matter what. And as opposite to GOG, Amazon has a german branch.
I don't think we will come to an agreement in this point.
Post edited October 07, 2017 by john_hatcher
avatar
john_hatcher: So I highly doubt anything will ever happen to GOG.
Yeah, I get this. And you're probably right. I'm just saying it's shaky grounds to build a serious business on. You don't want anything "highly unlikely, never happened before" to hit you at some point without being legally prepared for it.
avatar
PaterAlf: Haven't seen any cats, but there were some dogs and nobody seemed to care.
Have you seen Theodore ?
avatar
PaterAlf: Haven't seen any cats, but there were some dogs and nobody seemed to care.
avatar
MaxFulvus: Have you seen Theodore ?
We searched like crazy. Strangely enough all I found was a GOG penguin(!).
avatar
MarkoH01: Strangely enough all I found was a GOG penguin(!).
We did? In which room?
avatar
JMich: Simple then, because they are not selling you a game. They are selling a voucher for a different service which can (and should) do their own verification of whether or not you can use it.
If Amazon is selling a digital download (from their own servers) of a game that is restricted in Germany to German customers, that might be a different case. But a code will (or should) have another verification later on, and a physical item should get an id check at delivery time.
avatar
john_hatcher: I see no difference between GOG and Amazon (french page) and GOG selling a game/code/whatever to me that I can't have because of laws. It is not allowed to sell these confiscated games, no matter what. And as opposite to GOG, Amazon has a german branch.
I don't think we will come to an agreement in this point.
In fact the actual legal situation if gamekeys are to be handled different than the actual game itself is completely unclear. Just take a look at point II here:

https://www.it-recht-kanzlei.de/Thema/verkauf-computerspiele.html?page=3#sect_0
avatar
MarkoH01: We searched like crazy. Strangely enough all I found was a GOG penguin(!).
Oh, I see... a new endangered species.
avatar
MarkoH01: Strangely enough all I found was a GOG penguin(!).
avatar
JMich: We did? In which room?
The game testing room in one of the shelves. There was a stuffed penguin with a gog.com sticker.