Is anyone else having issues playing the game at all? I am unable to instal it despite having the deluxe edition. And their small guide on their contact us page is not working for me.
Contacted support, and usually I dont mind waiting but the whole thing about this was to play early so.... yeah.

https://support.gog.com/hc/en-us/articles/14348224865949-Frostpunk-2-Advanced-Access?product=gog
The game will be available (GoG Galaxy only) 2024-09-17 at 19:00 CEST (UTC+2), that's 5 hours and 12 minutes from now.

Was it really that hard to paste a link and maybe summarize the content?

I can't post links.
I thought it was better to encourage looking for information than giving out unverified information.
This my first time posting. Sorry for the learning curve and weak decorum.