Posted July 21, 2009
Empire Earth hangs up after the intro movie loads and plays with the following error:
The instruction at "0x211119d6" referenced memory at "0x0c8200f8". The memory could not be "read". Click on OK to terminate the program.
My hardware is an ASUS EEE 1000H netbook w/2gb of RAM.
Has anyone else run into this problem?
I tried all the steps as outlined in the basic troubleshooting provided by GOG (see below).
Sent an email to GOG tech support on Friday but haven't heard anything back yet.
1) Make sure that all of your drivers are up to date, most importantly your graphics card drivers (however it's a good practice to keep all your system drivers up to date). Depending on your graphics card manufacturer, you can find those here:
www.nvidia.com (nVidia),
www.ati.com (ATI/AMD),
www.intel.com (Intel),
2) Make sure that the installer passed the file integrity check - if not, please redownload the installer,
3) Make sure you launch the game on an account with Administrator privileges,
4) See if the problem persists when you reinstall the game,
5) [DOSBox games only] Try different settings of the "Graphics mode setup" utility, found in the game's Start Menu group,
6) Turn off any non-crucial third-party programs, especially anti-virus software, as some of these can interfere with some games.
7) [Windows Vista only] Try running the game by right-clicking it and selecting "Run as Administrator" (even if you're logged onto an account with Administrator privileges).
8) [Windows Vista only] Turn off UAC (User Account Control). To do this, go into your Control Panel, go into User Accounts, click "Turn User Account Control on or off", then uncheck the option "Use User Account Control (UAC) to help protect my computer" and click OK.
9) Make sure DEP (Data Execution Prevention) is on the default setting ("Turn on DEP for essential Windows programs and services").
The instruction at "0x211119d6" referenced memory at "0x0c8200f8". The memory could not be "read". Click on OK to terminate the program.
My hardware is an ASUS EEE 1000H netbook w/2gb of RAM.
Has anyone else run into this problem?
I tried all the steps as outlined in the basic troubleshooting provided by GOG (see below).
Sent an email to GOG tech support on Friday but haven't heard anything back yet.
1) Make sure that all of your drivers are up to date, most importantly your graphics card drivers (however it's a good practice to keep all your system drivers up to date). Depending on your graphics card manufacturer, you can find those here:
www.nvidia.com (nVidia),
www.ati.com (ATI/AMD),
www.intel.com (Intel),
2) Make sure that the installer passed the file integrity check - if not, please redownload the installer,
3) Make sure you launch the game on an account with Administrator privileges,
4) See if the problem persists when you reinstall the game,
5) [DOSBox games only] Try different settings of the "Graphics mode setup" utility, found in the game's Start Menu group,
6) Turn off any non-crucial third-party programs, especially anti-virus software, as some of these can interfere with some games.
7) [Windows Vista only] Try running the game by right-clicking it and selecting "Run as Administrator" (even if you're logged onto an account with Administrator privileges).
8) [Windows Vista only] Turn off UAC (User Account Control). To do this, go into your Control Panel, go into User Accounts, click "Turn User Account Control on or off", then uncheck the option "Use User Account Control (UAC) to help protect my computer" and click OK.
9) Make sure DEP (Data Execution Prevention) is on the default setting ("Turn on DEP for essential Windows programs and services").
Post edited July 21, 2009 by mshamel