Today I just noticed that something was missing from my library. And, as above, the missing items were, of course, "TES: Arena" and "TES: Daggerfall," which I got free with the purchase of (I think) "Return to Castle Wolfenstein" (I'm also 99% sure that the fact that they were added to the library was also visible in the orders, but there's no sign of that now).
From the pages of the games in the store, with the purchase of which "TES: Arena" and "TES: Daggerfall" were added to the library free of charge, also disappeared information about it, e.g.
https://www.gog.com/pl/game/return_to_castle_wolfenstein https://web.archive.org/web/20220422130316/https://www.gog.com/pl/game/return_to_castle_wolfenstein Of course, they can be added to the library again for free, as they are now visible in the store as standalone items (which was not the case before when they were added for free to other games), but it would be appropriate for GOG to make such changes invisibly to the user, or at least inform them by email that due to changes in the store they are removing specific games from our library, but they can be added to it again for free.
After something like this, how can I trust that this will not happen in the future with other games, which I will only find out about when I myself (probably by accident) notice that something is missing from my library again?
Even if it were a simple bug (human or otherwise), I seriously should find out about something like this by complete coincidence?
To make it even funnier...
Some time ago I picked up "Oblivion" (as a key from Amazon). Currently, when I click on "View store page" in the game tab in the launcher, I am flipped to
https://www.gog.com/en/games while when I am in the game tab (in the browser) I click on "Store Page & Reviews" I am taken to
https://www.gog.com/pl/game/elder_scrolls_iv_oblivion_game_of_the_year_edition_deluxe_the where.... I can buy the game (again), even though I have it in my library and can install it normally (although something doesn't want to work for me, because only the game launcher starts, where I can, for example, set graphics options, then I click "Play" and.... nothing happens, "Oblivion" does not start):D
Despite the fact that I have "Oblivion" in my library, the store is convinced that I do not have it in my account (the same thing happens in the search results, where the "In library" designation appears next to the games I own - in the case of "Oblivion" something like this does not happen).
And so to conclude: it's a bit weak and unprofessional that for more than 3 weeks no one from GOG has deigned to answer the questions asked in this thread.