http://www.snowbirdgames.com/forum/index.php?forums/eador-motbw-%E2%80%94-technical-problems.27/
Go to this link above to put your technical problems so that they can be informed about it. They also wrote an apology that they have posted on steam but not here for some reason and it goes as follows.
Hello guys.
First of all, we want to sincerely apologize for the difficulties many of you encountered upon the game release. We're very sorry to let you down and we're doing our best to fix the most critical problems of the game as soon as possible.
Eador. MotBW is the first big project for our small team and clearly we were not completely ready for the international release. Seeing how many problems are caused by the difference in PC configurations, we realize that we should have tried to go with the 'Early Access' option first. Unfortunately, we couldn't foresee the current outcome back in January when the game was greenlit to be on Steam.
In the next few days we'll fix the the siege and story progression bugs, add 'hotseat' mode and an option for private matches in the multiplayer. A more detailed list of the upcoming fixes will be posted on this board on Monday.
We'll also be adding a 60 page guide with a detailed units, heroes and skills description in addition to the current manual next week.
The studio is keeping track of your reported technical issues so constructive feedback is very much appreciated.
Thanks,
Snowbird Games.