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Divinity seriesWhen will the EE hit GOG...?(77 posts)(77 posts)
(77 posts)
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This is my favourite topic
Posted October 27, 2015
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Paczyk: I'm very sorry guys, it was supposed to be released at 04:00pm. We've received the build from the developer less than 2 hours ago and it is still being prepared. The current ETA is 06:00 pm CET.
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Zeronium: How 'bout people who don't have it in their library yet? Matter of time on your end or?
+1
Posted October 27, 2015
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Zeronium: How 'bout people who don't have it in their library yet? Matter of time on your end or?
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LTRavenCZ: +1
yea same here
Posted October 27, 2015
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Paczyk: I'm very sorry guys, it was supposed to be released at 04:00pm. We've received the build from the developer less than 2 hours ago and it is still being prepared. The current ETA is 06:00 pm CET.
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Zeronium: How 'bout people who don't have it in their library yet? Matter of time on your end or?
Anyone who has the base game should have the EE on their shelves already. If that is not the case then please let us know by contacting our support. You will get a gift code for the EE right away and we will check if anyone else might have been affected by the same cause.

I've asked our support to put a high priority on all Divinity Original Sin EE tickets.
Posted October 27, 2015
Thanks Paczyk, support ticket sent, just waiting on a response now. Hope I'll get to download and play this today, been waiting for it!
Posted October 27, 2015
Well this is reply from support, so i guess no fun today :/

Hello,

The official premiere of the Divinity: Original Sin Enhanced Edition will take place in few hours.
If you already own Divinity: Original Sin, the Enhanced Edition will be automatically added to your account within 24 hours.
I apologize for any inconvenience caused.

Best regards,
qp0n
GOG.com Support
Post edited October 27, 2015 by LTRavenCZ
Posted October 27, 2015
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LTRavenCZ: " If you already own Divinity: Original Sin, the Enhanced Edition will be automatically added to your account within 24 hours."
That... just... sucks!
Posted October 27, 2015
Yeah and big time. Steam users can already play and some of us dont even have game added. Tomorrow is holiday in my country so i was realy looking forward to play EE.
Posted October 27, 2015
Doh really? The forum guy said we would be given gift codes to add the game manually? Paczyk are you still around to confirm this? I love GOG but this sucks a bit, should I have just bought the game on Steam.
Posted October 27, 2015
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LTRavenCZ: Well this is reply from support, so i guess no fun today :/

Hello,

The official premiere of the Divinity: Original Sin Enhanced Edition will take place in few hours.
If you already own Divinity: Original Sin, the Enhanced Edition will be automatically added to your account within 24 hours.
I apologize for any inconvenience caused.

Best regards,
qp0n
GOG.com Support
That looks like a canned response. According to Paczyk we should be getting a gift key, not an "automatic" add that we should have already have.
Posted October 27, 2015
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LTRavenCZ: Well this is reply from support, so i guess no fun today :/

Hello,

The official premiere of the Divinity: Original Sin Enhanced Edition will take place in few hours.
If you already own Divinity: Original Sin, the Enhanced Edition will be automatically added to your account within 24 hours.
I apologize for any inconvenience caused.

Best regards,
qp0n
GOG.com Support
Just quote them Paczyk's post. They should send you a code, I've received mine just now.
Posted October 27, 2015
Nothing yet. Contacted support too on the subject. Would have some peace of mind if it was even showing in my library :/
Posted October 27, 2015
Just got my EE key from the support reply. 20 minutes remaining on the cooldown. I've got no words to describe how great I'm feeling right now.
Posted October 27, 2015
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LTRavenCZ: Well this is reply from support, so i guess no fun today :/

Hello,

The official premiere of the Divinity: Original Sin Enhanced Edition will take place in few hours.
If you already own Divinity: Original Sin, the Enhanced Edition will be automatically added to your account within 24 hours.
I apologize for any inconvenience caused.

Best regards,
qp0n
GOG.com Support
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bartoni33: That looks like a canned response. According to Paczyk we should be getting a gift key, not an "automatic" add that we should have already have.
i know but what i can do? I posted ticket and that was response.
Posted October 27, 2015
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LTRavenCZ: Well this is reply from support, so i guess no fun today :/

Hello,

The official premiere of the Divinity: Original Sin Enhanced Edition will take place in few hours.
If you already own Divinity: Original Sin, the Enhanced Edition will be automatically added to your account within 24 hours.
I apologize for any inconvenience caused.

Best regards,
qp0n
GOG.com Support
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legi0: Just quote them Paczyk's post. They should send you a code, I've received mine just now.
Yep as soon as I read your post I checked my Email and there it was. I love being right!
Posted October 27, 2015
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LumosX: Just got my EE key from the support reply. 20 minutes remaining on the cooldown. I've got no words to describe how great I'm feeling right now.
To which category did you put your support ticket to? I think I chose feedback or something...
Yet to hear anything from support, though it's only been 10 minutes.
Post edited October 27, 2015 by Zeronium
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This is my favourite topic
Community
Divinity seriesWhen will the EE hit GOG...?(77 posts)(77 posts)
(77 posts)