Posted December 28, 2015
Affected Macs: Macs with GeForce 320/330 and some other old Geforce VideoCards.
Symptom: All objects on screen are black.
Explanation: The blackness issue is a program bug. However it will be fixed soon. What is much more bad is that the game locks up after the fix.
Right now we're investigating the issue for OS X El Captain. The problem is that the issue was seemingly fixed in 10.11.0 but is still at large for 10.11.2
There is some good news:
OS X 10.9.5 is completely unaffected. We will disable all workarounds for it in the next release. You can do it right now manually by following instructions below.
Info: The workaround consumes a lot of GPU power and makes game much more slow on 10.10 and 10.11.
- Please navigate to your game folder and search in 'Resources' for VideoCardBugList.plist there open ShaderBasedClear section, find your video card (320/330/8600/9400) and set it to 'false' (when editing as text; if opened in Xcode, set it to 'NO')
This file is under Application Support, something like:
/Users/UserName/Library/Application Support/Steam/SteamApps/common/Divinity Original Sin Enhanced Edition/Divinity Original Sin Enhanced Edition.app/Contents/Resources
In the Steam library, right click Divinity: Original Sin Enhanced Edition, select Properties, switch to the Local Files tab and click on the 'Browse local Files...' button.
For GOG, in Galaxy select the game, click the More button, and in the Manage sub-menu, select Show Folder.
- Now run the game. It should work correctly (at least in 10.9.5).
What you can do to help?
Right now we need confirmation that:
OS X 10.9 with manual fix above works absolutely correct. With any gfx settings.
The original release of D:OS (not EE) works fine on El Captain at all for affected video cards.
OS X 10.10 status for those video cards.
I reiterate - the blackness is non issue. Lock ups - that's what is very bad. If you have only blackness try switching game around, start new game, tweak settings, etc. Then try above workaround.
Sampling and Apple bug reports.
After disabling workaround above and getting a lock up on El Captain you can really help everyone by collecting Sample and filing it with Apple
To get sampler output from the Activity Monitor:
1. Verify your Steam or GOG game cache (the latter if using the Galaxy client)
2. Launch Activity Monitor
3. Start the game and get into a freeze state
4. Now Alt-Tab back to Desktop and check Activity Monitor. What do you see? How much CPU does the game consume?
5. Double click on the Divinity - Original Sin Enhanced Edition process and press 'Sample' button. Wait until Sampler is finished
6. Save sample output using 'Save' button
The apple site is bugreport.apple.com. Be sure to provide Larian support mail as additional info (supportdos@larian.com).
And concluding all this: Sorry guys and gals, we will try, but this is definitely an Apple issue. We will be updating you with all the relevant info as we prepare blackness fix.
Symptom: All objects on screen are black.
Explanation: The blackness issue is a program bug. However it will be fixed soon. What is much more bad is that the game locks up after the fix.
Right now we're investigating the issue for OS X El Captain. The problem is that the issue was seemingly fixed in 10.11.0 but is still at large for 10.11.2
There is some good news:
OS X 10.9.5 is completely unaffected. We will disable all workarounds for it in the next release. You can do it right now manually by following instructions below.
Info: The workaround consumes a lot of GPU power and makes game much more slow on 10.10 and 10.11.
- Please navigate to your game folder and search in 'Resources' for VideoCardBugList.plist there open ShaderBasedClear section, find your video card (320/330/8600/9400) and set it to 'false' (when editing as text; if opened in Xcode, set it to 'NO')
This file is under Application Support, something like:
/Users/UserName/Library/Application Support/Steam/SteamApps/common/Divinity Original Sin Enhanced Edition/Divinity Original Sin Enhanced Edition.app/Contents/Resources
In the Steam library, right click Divinity: Original Sin Enhanced Edition, select Properties, switch to the Local Files tab and click on the 'Browse local Files...' button.
For GOG, in Galaxy select the game, click the More button, and in the Manage sub-menu, select Show Folder.
- Now run the game. It should work correctly (at least in 10.9.5).
What you can do to help?
Right now we need confirmation that:
OS X 10.9 with manual fix above works absolutely correct. With any gfx settings.
The original release of D:OS (not EE) works fine on El Captain at all for affected video cards.
OS X 10.10 status for those video cards.
I reiterate - the blackness is non issue. Lock ups - that's what is very bad. If you have only blackness try switching game around, start new game, tweak settings, etc. Then try above workaround.
Sampling and Apple bug reports.
After disabling workaround above and getting a lock up on El Captain you can really help everyone by collecting Sample and filing it with Apple
To get sampler output from the Activity Monitor:
1. Verify your Steam or GOG game cache (the latter if using the Galaxy client)
2. Launch Activity Monitor
3. Start the game and get into a freeze state
4. Now Alt-Tab back to Desktop and check Activity Monitor. What do you see? How much CPU does the game consume?
5. Double click on the Divinity - Original Sin Enhanced Edition process and press 'Sample' button. Wait until Sampler is finished
6. Save sample output using 'Save' button
The apple site is bugreport.apple.com. Be sure to provide Larian support mail as additional info (supportdos@larian.com).
And concluding all this: Sorry guys and gals, we will try, but this is definitely an Apple issue. We will be updating you with all the relevant info as we prepare blackness fix.
Post edited December 29, 2015 by Raze_Larian