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DiabloGame crashes after showing Blizzard logo(10 posts)(10 posts)
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This is my favourite topic
Posted June 07, 2019
Damn GoG has been really sluggy these days. I thought at least they know that everyone is on at least Win 7 so please fix things before releasing?

Basically I tried every option on this forum and still can't it through, the game just crashed after showing the logo. It has nothing to do with the movie because I tried to skip it.

Thanks in advance, would have to ask for refunds if it doesn't work.
Posted June 07, 2019
Before asking for a refund, GOG Support will likely want you to try a bunch of steps, most of which won't work or be at all relevant (typical first level CSR garbage: "Is it plugged in? Have you tried rebooting it? Is it still plugged in now that you rebooted it?"). Nonetheless, it'd be good to open a support ticket and get started on that now, so that they can either fix your problem or get to the end of the script and admit defeat. Maybe you'll even be lucky and their script will actually address your problem.
Posted June 07, 2019
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advowson: Before asking for a refund, GOG Support will likely want you to try a bunch of steps, most of which won't work or be at all relevant (typical first level CSR garbage: "Is it plugged in? Have you tried rebooting it? Is it still plugged in now that you rebooted it?"). Nonetheless, it'd be good to open a support ticket and get started on that now, so that they can either fix your problem or get to the end of the script and admit defeat. Maybe you'll even be lucky and their script will actually address your problem.
Thanks already asked for refund as I tried a few more methods but none works. The only thing works is Bezelbub which I installed and played many months ago. I might try installing a Win98 VM.
Posted June 07, 2019
I just started up both Diablo and Diablo Hellfire seperatly, works flawlessly.
The issue must be on your end.

Linking your system specs is a good way to go.
dxdiag is also a nice tool.
and windows own stability tool, that creates dumps and warnings each time a program crashes with more specifics would be good to help you out.
Posted June 07, 2019
Also here the same effect.

I have to say I'm using Linux.

$ cat /proc/version
Linux version 5.1.4-1-MANJARO (builduser@development) (gcc version 8.3.0 (GCC)) #1 SMP PREEMPT Wed May 22 17:56:21 UTC 2019

$ uname -a
Linux *** 5.1.4-1-MANJARO #1 SMP PREEMPT Wed May 22 17:56:21 UTC 2019 x86_64 GNU/Linux

Installation was fine. At start of "Diablo HD" Blizzard-Logo is there and then black screen and nothing more.
With "Hellfire" the Intro-Movie is there (WTF?!?), after that the music is playing but no screen (black). I can youse (blindly) the keyboard in the menu).

Maybe you have to split my post because of Linux maybe it is the same problem.

DXDiag says:

$ wine dxdiag
000f:fixme:service:scmdatabase_autostart_services Auto-start service L"Origin Web Helper Service" failed to start: 2
0009:err:winediag:wined3d_dll_init Disabling 3D support.
0009:fixme:wbemprox:wbem_services_CreateInstanceEnum unsupported flags 0x00000030
0009:fixme:wbemprox:enum_class_object_Next timeout not supported
0009:fixme:win:EnumDisplayDevicesW ((null),0,0x33d588,0x00000000), stub!
0009:fixme:dxdiag:vendor_id_to_manufacturer_string Unknown PCI vendor ID 0x0000.
0009:fixme:win:EnumDisplayDevicesW ((null),0,0x33d3a8,0x00000000), stub!
0009:fixme:ddraw:ddraw7_Initialize Ignoring guid {aeb2cdd4-6e41-43ea-941c-8361cc760781}.
0009:err:winediag:MIDIMAP_drvOpen No software synthesizer midi port found, Midi sound output probably won't work.
0009:fixme:dxdiag:wWinMain Information dialog is not implemented

But Dx9 was within the Installer?!?
bash output is:

002b:err:winediag:wined3d_dll_init Disabling 3D support.
002b:fixme:win:EnumDisplayDevicesW ((null),0,0x32f578,0x00000000), stub!
002b:fixme:ddraw:ddraw7_WaitForVerticalBlank iface 0x17ef80, flags 0x1, event (nil) stub!
002b:fixme:d3d:wined3d_get_adapter_raster_status wined3d 0x17e9d0, adapter_idx 0, raster_status 0x32fc34 semi-stub!
wine: Unhandled page fault on read access to 0x5f5f6143 at address 0x7e71c458 (thread 002c), starting debugger...

Do you need more information?

Thanks for help!

Alex
***
Post edited June 07, 2019 by akarvi
Posted June 08, 2019
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hinkhenk: I just started up both Diablo and Diablo Hellfire seperatly, works flawlessly.
The issue must be on your end.

Linking your system specs is a good way to go.
dxdiag is also a nice tool.
and windows own stability tool, that creates dumps and warnings each time a program crashes with more specifics would be good to help you out.
Thanks, I was able to start Diablo for once, and crashed again after clicking on the menu.
My Dxdiag didn't show anything abnormal. I'm using Intel 4600 + GTX 850M and I set GTX as the video card for Diablo.

Also it seems that igdumdim32.dll is the problem, as indicated by WIndows error reporting message from event viewer. The report is not in English so I'm not going to worry you guys about it.

I'll see what I can do but AFAIK custom ddraw wrappers didn't work for me. I had similar problem with Panzer General 2 but somehow it got fixed without my intervention...
Posted June 08, 2019
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akarvi: Installation was fine. At start of "Diablo HD" Blizzard-Logo is there and then black screen and nothing more.
With "Hellfire" the Intro-Movie is there (WTF?!?), after that the music is playing but no screen (black). I can youse (blindly) the keyboard in the menu).
This is not a crash like the original poster reported. It is expected behavior under Wine, due to the very strange drawing scheme that Blizzard used in Diablo.
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akarvi: Maybe you have to split my post because of Linux maybe it is the same problem.
I doubt anyone reading this thread has the ability to perform such a split.

Aside from the black menu, which is normal for Wine, does the game work correctly for you?
Posted June 08, 2019
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advowson: Aside from the black menu, which is normal for Wine, does the game work correctly for you?
Diablo HD seems to do nothing after the Blizzard Logo. I had to break kill the process and set back my desktop resolution.
In Hellfire (where I can here Music but no screen) I tested a wild bunch of ENTERs (I couldn't remember the exact key sequence after 20 years) and I came to Game!! Logically in SVGA. But Intro video is invisible.

Diablo Classic doesn't do anything, not even the Blizzard logo.

But the HD version was MY reason to buy Diablo on GOG... :(

Thanks and Greetz
Post edited June 08, 2019 by akarvi
Posted June 08, 2019
You will need to use keyboard navigation to choose the right menu items to start a game. Once you are in town, the game will render normally.
Posted June 30, 2019
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advowson: Aside from the black menu, which is normal for Wine, does the game work correctly for you?
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akarvi: Diablo HD seems to do nothing after the Blizzard Logo. I had to break kill the process and set back my desktop resolution.
In Hellfire (where I can here Music but no screen) I tested a wild bunch of ENTERs (I couldn't remember the exact key sequence after 20 years) and I came to Game!! Logically in SVGA. But Intro video is invisible.

Diablo Classic doesn't do anything, not even the Blizzard logo.

But the HD version was MY reason to buy Diablo on GOG... :(

Thanks and Greetz
Try using DevilutionX it's native to Linux and gives you the same up-scaling as the HD version.
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DiabloGame crashes after showing Blizzard logo(10 posts)(10 posts)
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