fr33kSh0w2012: I told you all before "WON'T BE TOO LONG BEFORE GOG IMPLEMENT DRM" and nobody listened now you're all crying and whining about it
I was clued in by MULTIPLE sources, But because you are all in the closet in this gated community you lot just don't get it also Cyberpunk 2077 will also have DRM it's called GOG GALAXY 2 it isn't optional anymore Deus Ex MD is PROOF of that.
You're incorrect. DRM-Free remains the primary mission goal of GOG. Online purchases for content in the multiplayer expansion to Cyberpunk 2077 is generally not considered DRM, as persistent online content by nature requires remote authentication. The vast majority of the community accepts this reality.
What has happened here with the DLC for Deus Ex MD is an error. Mistakes occur. Most new customers of GOG use GOG Galaxy. They updated Galaxy a couple of days before MD release to support the handshake that MD was requiring, passed through the Ghost wrapper. They either through lack of diligence of lack of care, failed to take into account players who do not use Galaxy, and screwed up.
What matters now is how they fix it. They've got two options, really, if they want to save face.
1) Remove the DLC and automatically refund the difference between digital deluxe/season pass and the base game, and further offering refunds of the base game if players are unhappy. They've taken this route before with problematic issues, so may be the outcome.
2) Fix the handshake to not require GOG Galaxy. Ie, expand the wrapper to handle the handshake internally. This would be a lot of dev work. Their wrapper to handle Steam interactions and pass them to Galaxy instead has been used a few times and is likely a fairly simply (comparatively) protocol. Updating it to handle this specific instance may require it launching a separate helper process since it likely can't resolve the handshake within the DLL itself since it's being called by the MD executable.
Hopefully they rapidly got their A team onto #2 as soon as the problem was discovered and a patch will be out soon. However, that's likely not reality. Their combined team of GOG+CDPR is heading into crunch time on Cyberpunk 2077 whilst social distancing. Their "A team" will already be extremely busy with their own content and not have time to focus on fixing somebody else's game. If they go #2, a patch may be quite some time off. If it looks like it'll never happen - they should remove the DLC completely and refund, per #1.
If they go with the third option - just leaving it and doing nothing because it's too much work to fix and they don't want to deny players who use Galaxy the DLC content - they'll lose a hell of good faith with their customer base.